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Windows 7: (Unexpected) BSOD out of nowhere


23 Aug 2010   #1

Windows 7 Professional x64
 
 
(Unexpected) BSOD out of nowhere

Hello,

I just had an awful BSOD encounter while peacefully surfing the web, and being the pessimist that I am, I expect this to happen again if I don't find out what's wrong.
I followed the instructions on how to create a dump file, and they are attached in this thread.

I am using Windows 7 Professional x64. (OEM, I think. It was free from the MSDNAA program.)
System hardware and OS installation about 8 months old. I keep my BIOS and drivers up to date.

If anyone with experience from BSOD issues could take a look at my files, I would be very grateful.

/Pelle


My System SpecsSystem Spec
.

23 Aug 2010   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello and Welcome !

The Dump are pointing to tdx.sys i.e NetIO Legacy Transport Driver Interface (TDI) Support driver. Which is a part of Microsoft so most probably that won't be the issue.

Uninstall Duplex Driver sptd.sys use this link ofr reference DuplexSecure - FAQ . Then uninstall Kaspersky temporarily. Uninstall from Add / Remove Programs then run the Cleanup Tools Removal tool for Kaspersky Lab products

Update your Network / Wireless Lan cards because the driver that has caused to crash is related to Network. Check the below links Broadcom Corporation - Download NetLink Drivers or Broadcom Corporation - Download NetLink Drivers

If still the System crashes after doing all these. Then Enable Driver Verifier Using Driver Verifier to identify issues with Drivers

Hope this helps,
Captain
My System SpecsSystem Spec
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 (Unexpected) BSOD out of nowhere




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