APC Index Mismatch bod crash blue screen


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    APC Index Mismatch BSOD crash blue screen


    Hi I keep getting this blue screen crash. It could happen anytime however every time when I close Windows Media Player it definitely happens. Please see the attached files for details and help me out if you could.....

    My system info:

    Win7 Home Premium 64bit OEM originally installed OS. PC is self built and 3 weeks old. Never reinstalled the OS...

    CPU: i7 930
    MOBO: Gigabyte X58A-UD3R
    Graphic: Nvidia GTX 460 SLI
    Kingston ram 6GB(3x2)
    Hitachi 1GB HD

    Thanks very much.
    Jason
    Last edited by jasonforex; 24 Aug 2010 at 09:36. Reason: missing info
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    This appears to be a driver issue.

    First, please remove your Apple media software, such as iTunes. Perhaps something is conflicting with WMP.

    Remove McAfee with these tools:

    http://support.it-mate.co.uk/?mode=P...mfscleaner.zip

    http://download.mcafee.com/products/...tches/MCPR.exe

    Remove AVG with this tool: http://download.avg.com/filedir/util...removerx64.exe

    Replace it with MSE: http://www.microsoft.com/security_essentials

    If the crashes persist, please do a repair install.

    ...Summary of the Dumps:
    Code:
    
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Aug 21 16:28:12.695 2010 (GMT-4)
    System Uptime: 0 days 6:03:03.835
    BugCheck 1, {775bfdca, 0, fffe, fffff8800f14fca0}
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
    BUGCHECK_STR:  0x1
    PROCESS_NAME:  ehrecvr.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Fri Aug 20 02:46:45.569 2010 (GMT-4)
    System Uptime: 0 days 2:47:42.709
    BugCheck 1, {7778fdca, 0, fffe, fffff880143dcca0}
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
    BUGCHECK_STR:  0x1
    PROCESS_NAME:  ehrecvr.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Fri Aug 20 23:27:07.689 2010 (GMT-4)
    System Uptime: 0 days 0:21:07.828
    BugCheck 1, {76d1fdca, 0, fffe, fffff88008151ca0}
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
    BUGCHECK_STR:  0x1
    PROCESS_NAME:  ehrecvr.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Wed Aug 25 00:01:12.164 2010 (GMT-4)
    System Uptime: 0 days 0:18:33.288
    BugCheck 1, {771bfdca, 0, fffe, fffff880149bbca0}
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
    BUGCHECK_STR:  0x1
    PROCESS_NAME:  ehrecvr.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Mon Aug 23 22:44:17.265 2010 (GMT-4)
    System Uptime: 0 days 0:22:20.405
    BugCheck 1, {776cfdca, 0, fffe, fffff88008732ca0}
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
    BUGCHECK_STR:  0x1
    PROCESS_NAME:  ehrecvr.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sun Aug 22 15:12:13.036 2010 (GMT-4)
    System Uptime: 0 days 0:21:16.049
    BugCheck 1, {77adfdca, 0, fffe, fffff88014101ca0}
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
    BUGCHECK_STR:  0x1
    PROCESS_NAME:  ehrecvr.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sun Aug 22 16:38:48.177 2010 (GMT-4)
    System Uptime: 0 days 1:25:37.301
    BugCheck 1, {778afdca, 0, fffe, fffff88014110ca0}
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
    BUGCHECK_STR:  0x1
    PROCESS_NAME:  ehrecvr.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    
      My Computer


  3. Posts : 1
    windows 7 64bit
       #3

    boot.ini


    please help me, i dont know what i was thinking. i have a msi lsbtop and i went to msconfig.... boot.ini.....advanced option and change the /maxmem from 6014 to 3000000 and rebooted...now i get the blue screen with " apc index mismatch" i tried to restore, f8, recovery it but it failed...how can i fix it

    intel core i7-740qm
    ddrlll 6gb ( 2gb *30)
    Last edited by esierra318; 27 Jul 2011 at 22:05.
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    esierra318 said:
    please help me, i dont know what i was thinking. i have a msi lsbtop and i went to msconfig.... boot.ini.....advanced option and change the /maxmem from 6014 to 3000000 and rebooted...now i get the blue screen with " apc index mismatch" i tried to restore, f8, recovery it but it failed...how can i fix it

    intel core i7-740qm
    ddrlll 6gb ( 2gb *30)
    Hello,

    You might try a system restore from the Windows DVD or repair disc.

    System Restore

    System Repair Disc - Create
      My Computer


 

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