Win7 x64 random reboots


  1. Posts : 165
    Windows 7 x64 Pro
       #1

    Win7 x64 random reboots


    Over the past 3 days my PC has automatically rebooted at least 5 times. It has also frozen twice (with the screen filled with garbage - a gazillion repeats of a small section of the last active window, I think). No BSOD.

    I see no log entries reporting anything at the time of failure, but on reboot it logged
    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 8/24/2010 9:28:02 AM
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (2)
    User: SYSTEM
    Computer: Patrick-PC
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    and
    Log Name: System
    Source: EventLog
    Date: 8/24/2010 9:28:08 AM
    Event ID: 6008
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Patrick-PC
    Description:
    The previous system shutdown at 9:26:14 AM on ‎8/‎24/‎2010 was unexpected.
    The PC is fairly new - 6 weeks old - and has been running fine until now (except for occasional hangs during shutdown of "sleep").

    System info:
    OS Name Microsoft Windows 7 Professional
    Version 6.1.7600 Build 7600
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name PATRICK-PC
    System Manufacturer Gigabyte Technology Co., Ltd.
    System Model X58A-UD3R
    System Type x64-based PC
    Processor Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz, 2794 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date Award Software International, Inc. FA, 4/20/2010
    SMBIOS Version 2.4
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7600.16385"
    User Name Patrick-PC\Patrick
    Time Zone Pacific Daylight Time
    Installed Physical Memory (RAM) 12.0 GB
    Total Physical Memory 12.0 GB
    Available Physical Memory 10.5 GB
    Total Virtual Memory 24.0 GB
    Available Virtual Memory 22.5 GB
    Page File Space 12.0 GB
    Page File C:\pagefile.sys
    The C: drive is an SSD: INTEL SSDSA2M080G2GC ATA Device

    Any suggestions for where I begin debugging this?

    FYI, The PC was custom-built by NCIX (aka. Netlink Computer Inc.) of Canada.
    Win7 x64 Home was pre-installed but I upgraded to PRO a month ago.

    --Pat
      My Computer


  2. Posts : 159
    Windows 7 Ultimate 64 bit
       #2

    Try to do the HDD check to. When that was happening to me 2 weeks ago...it was my drive. Had to buy a new one.
      My Computer


  3. Posts : 165
    Windows 7 x64 Pro
    Thread Starter
       #3

    Any particular reason you mention my HHDs rather than my SSD C drive? (Please say "Yes". :))
    I don't really know what to look for in the logs, but I see that over a week ago I had a number failures writing to pagefile.sys which makes me worry about that SSD. There were no crashes that I remember (unless those were during the shutdown hangs), and there are no similar log entries at the recent reboot times. No minidumps, either.

    I don't know what diagnostics are safe / recommended for SSDs. I hate doing unnecessary writes and I assume any diagnostic does a bunch of writes. And speaking of unnecessary writes, I bet I want to move pagefile.sys and hiberfil.sys over to one of my HDDs - especially if I've got a flakey SSD. Yes?
      My Computer


  4. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #4

    Poke, I assume that DJROD meant the system drive, in this case the SSD. Not everyone remembers to note the difference. I cannot find a test specifically for SSDs, but HD Tune should work fine. I recommend using the trial of the Pro version. It only works for 30 days, but is much better than the free version.

    Also, don't worry about the limited number of reads and writes to an SSD. It will still last a lot longer than any HDD will. The pagefile is almost never used if you have 3GBs of RAM or more btw.
      My Computer


 

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