New
#1
Blue screen in Lenovo Ideapad Y460
Hi,
I bought this laptop 3 weeks ago. it's an intel i5 M520 with 4GB ram, 500gb hdd, ati radeon graphics, windows 7 64bit.
It crashed 3 times so far, and everytime after an hour of using the laptop only in battery while using the integrated video card. I didnt try with ATI card to run on battery. But I always use ATI when I am using an external monitor while it is plugged and it never crashed then. It did not crash when i was switching the graphics card.
I had to push down the power button to shut down as nothing was responding.
Havent installed anything complicated other than phpeditor and ftp filezilla, mozilla, chrome.
NOte that i reinstalled Windows to factory settings again using OneKey Recovery.
And to my disappointment it happened again and Today instead of being frozen it went to blue screen and restarted auto. Here is what the windows problem solver showed. What should I do? Take it to a service center, i have warranty. Thanks a lot in advance for your help. I also attached the .dmp and .xml file in .zip format.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880062CBC8B
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\062410-23540-01.dmp
C:\Users\Sayem\AppData\Local\Temp\WER-70590-0.sysdata.xml
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