Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD BCC 116 upon changing screens within game or video.

25 Aug 2010   #1
cable

Windows 7 Professional 64bit
 
 
BSOD BCC 116 upon changing screens within game or video.

Hi guys, this is my first post ever @ SevenForums . I've had so many great tips from reading SevenForums, but this problem seems to need a bit more help than just reading and researching..

So, I started getting this problem when I first started playing StarCraft 2.
I would get nvlddmkm.sys BSOD 0x116 when it finishes loading the game screen, jumping from lobby to a game, or just about anything when the game tries to load up a new screen. Right before it lands BSOD, it momentarily freezes the screen, and the screen blinks about 4~5 times with each time the screen coming back to normal with mouse able to move around, and then BSOD. One time it BSOD when I put Hulu video to a full-screen. Right when it goes to full-screen, it crashed just like as if when the game was loading into another screen.

These are the things I have done to try to correct the issue:

1) Running SC2 under OpenGL mode
2) Running SC2 under Windowed mode
3) Cleaning drivers both using a program and doing it manually by going through system32 and sysWOW64
4) Checking the stability of the processor and the memory x5 hrs minimum on Prime x4 cores and memtest (stable)
6) Cleaning out the computer and dusting the parts off
7) Running Furmark x1 hr (stable)
8) Repeatedly uninstalling and installing nVidia drivers
9) Setting up GPU fan @ 70% with increase upon temp detection (During game, highest temp reported <70, during Furmark <80)

And I can't seem to spot the issue. Here are a couple of things that gave me errors:

1) Running Driver Verifier on nVidia drivers - BSOD (IRQL) even before loading into Windows (read some comments on SevenForums and supposedly I don't really run Driver Verifier on graphic card drivers?)
2) BlueScreenView shows red on dxgkrnl.sys, dxgmms1.sys, ntoskrnl.exe, nvlddmkm.sys

What's going on? What should I do to fix this problem?

Additional Info:
Win7 Pro 64bit Retail
Q6600 3.2ghz 400fsb x8 (stable)
2gb Corsair + 2gb Crucial 1:1 with cpu (reseated upon detecting this problem; channels correct)
BFG GeForce GTX 260 MAXCORE OC
All drivers up to date


My System SpecsSystem Spec
.
25 Aug 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by cable View Post
Hi guys, this is my first post ever @ SevenForums . I've had so many great tips from reading SevenForums, but this problem seems to need a bit more help than just reading and researching..

So, I started getting this problem when I first started playing StarCraft 2.
I would get nvlddmkm.sys BSOD 0x116 when it finishes loading the game screen, jumping from lobby to a game, or just about anything when the game tries to load up a new screen. Right before it lands BSOD, it momentarily freezes the screen, and the screen blinks about 4~5 times with each time the screen coming back to normal with mouse able to move around, and then BSOD. One time it BSOD when I put Hulu video to a full-screen. Right when it goes to full-screen, it crashed just like as if when the game was loading into another screen.

These are the things I have done to try to correct the issue:

1) Running SC2 under OpenGL mode
2) Running SC2 under Windowed mode
3) Cleaning drivers both using a program and doing it manually by going through system32 and sysWOW64
4) Checking the stability of the processor and the memory x5 hrs minimum on Prime x4 cores and memtest (stable)
6) Cleaning out the computer and dusting the parts off
7) Running Furmark x1 hr (stable)
8) Repeatedly uninstalling and installing nVidia drivers
9) Setting up GPU fan @ 70% with increase upon temp detection (During game, highest temp reported <70, during Furmark <80)

And I can't seem to spot the issue. Here are a couple of things that gave me errors:

1) Running Driver Verifier on nVidia drivers - BSOD (IRQL) even before loading into Windows (read some comments on SevenForums and supposedly I don't really run Driver Verifier on graphic card drivers?)
2) BlueScreenView shows red on dxgkrnl.sys, dxgmms1.sys, ntoskrnl.exe, nvlddmkm.sys

What's going on? What should I do to fix this problem?

Additional Info:
Win7 Pro 64bit Retail
Q6600 3.2ghz 400fsb x8 (stable)
2gb Corsair + 2gb Crucial 1:1 with cpu (reseated upon detecting this problem; channels correct)
BFG GeForce GTX 260 MAXCORE OC
All drivers up to date


All of these are BC116 of course the one thing I do notice is that they are all caused by the DirectX portion of the video driver. When you re-installed the video driver did you remove the old one completely?
My System SpecsSystem Spec
25 Aug 2010   #3
cable

Windows 7 Professional 64bit
 
 

First of all, thank you for the quick reply

I did Program Uninstall on nVidia drivers and I went around and manually removed the files that were nv*** that were dated and labelled as nVidia drivers.. I read in another forum that I can just go about updating the directx, and when I ran one of those driver cleaner programs I hoped it cleared out those DirectX driver portion. Is there a way for me to go about and manually delete those files and reinstall the driver?
My System SpecsSystem Spec
.

26 Aug 2010   #4
cable

Windows 7 Professional 64bit
 
 

I did driver removal, reinstall, tested Furmark (which doesn't cause any errors strangely), and downloaded DX Runtime from Guru3D and installed over it. Interestingly, that DX installed fine without saying "your system is up to date at this moment" kind of message. I will post more updates if anything changes.
My System SpecsSystem Spec
26 Aug 2010   #5
cable

Windows 7 Professional 64bit
 
 

Got BSOD again. Same situation, where the screen tries to pull a full-screen scene in SC2. Same stuff- dxgkrnl.sys in BlueScreenView. Is it possible that this may be a hardware problem, or is that unlikely? Please help.. this is starting to drive me nuts @_@
My System SpecsSystem Spec
27 Aug 2010   #6
cable

Windows 7 Professional 64bit
 
 

*knock knock* knock on wood.

When I was checking the BSOD history, I noticed that I started getting BSOD on June 15, which was the nVidia's driver release date. I've cleared my drivers and installed 197.45, a couple of versions back of nVidia driver. No BSOD's yet- and I hope to stay like this!

I'll let you guys know of any updates.
My System SpecsSystem Spec
30 Aug 2010   #7
cable

Windows 7 Professional 64bit
 
 

After downgrading the driver, it was fine until today- two errors, both just simply freezing my computer, and not giving any BSOD. Same situation as before, as the game finishes loading and pulls a full-screen 3D stuff. Any suggestions? Please help @_@.
My System SpecsSystem Spec
30 Aug 2010   #8
cable

Windows 7 Professional 64bit
 
 

Help, anyone?
My System SpecsSystem Spec
30 Aug 2010   #9
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Cable, you may have to experiment with the Nvidia drivers. I ended up with the fourth one down the list for my card before I got it right.
also, please upload your latest dump.
My System SpecsSystem Spec
30 Aug 2010   #10
cable

Windows 7 Professional 64bit
 
 

Dump file attached. Disregard the old nVidia driver version as I'm currently trying to experiment with various versions of nVidia driver files to see if it will stop the BSOD error. So far, no luck..
One thing I noticed is that it seems to crash more likely if I play the game for an extended period of time. Remember, the game does not crash while I play the game, but it only crashes when it passes a loading screen to load up a full screen of 3D game.
My System SpecsSystem Spec
Reply

 BSOD BCC 116 upon changing screens within game or video.




Thread Tools




Similar help and support threads
Thread Forum
BSOD with every game- driver irql and clock interrupt. dm log+screens
I'm completely unable to play any games as of a couple days ago. They either crash or i get bsod within 2 minutes. I have Driver IRQL Not Less or Equal and A clock interrupt was not received on a secondary processor within the allocated time interval. For a while my temps have been a little...
BSOD Help and Support
Bsod after changing the video card. atikmdag.sys,ntoskrnl.exe and more
Hi, this started after i took out my MSI 5770 card and put in ASUS 7770, i just swapped nothing more, didnt think i would need to install new drivers, then this started and happens when im running a bot in diablo3. ive tried uninstalling the driver, install the newest, install the beta driver,...
BSOD Help and Support
BSOD because of a video game
Problem signature: Problem Event Name: BlueScreen STOP: 0x00000101 0x000000000000009, 0x0000000000, 0xfffff88002f64130, 0x0000000000000002 Zip file has most of the info. I'm using Windows 7 professional 64bit It's the original OS
BSOD Help and Support
BSOD playing video game
Hi. When i am playing a video game my screen usually got frozen and nothing works without pressing the shut down button. The blue screen detailed is this: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 2057 Additional...
BSOD Help and Support
BSOD while playing any game or video
I have a computer that I built on iBuypower recently. It was running everything beautifully until I got a BSOD while playing RIFT. It happened very rarely and ONLY during gaming, But recently it happens during gaming and videos such netflix. it even happened when I was just listening to music on...
BSOD Help and Support
BSOD. while in a video game
not sure what happened exactly, was playing DiRT 3 and i was sliding and blue screened out of no where, just got the game so i made sure to update my drivers before i played. i use a dual screen on my 5770 anyone help me out here, im afraid to play my game again lol. just updated the catalyst...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App