Windows 7: Random BSODs in W7 H Prem 64bit

Tuccoyote265 · 26 Aug 2010

Hey, I appreciate any help with this problem. The BSODs are not 100%, but they always happen when I'm playing a video game (usually WoW). Most of the time the system just halts and never creates a dump, but occasionally it does (which is why I've waited so long to post this).

This system is a home built one running Windows 7 Home Prem 64bit. I installed the OS from an OEM disc a few months ago.

Thanks for the help
Richard

zigzag3143 · 26 Aug 2010

Quote: Originally Posted by Tuccoyote265

Hey, I appreciate any help with this problem. The BSODs are not 100%, but they always happen when I'm playing a video game (usually WoW). Most of the time the system just halts and never creates a dump, but occasionally it does (which is why I've waited so long to post this).

This system is a home built one running Windows 7 Home Prem 64bit. I installed the OS from an OEM disc a few months ago.

Thanks for the help
Richard

Richard hi and welcome

Both of these were caused by multiple things. Your video driver first and formost, but there are a few old drivers (ASACPI.sys 2005) that are known problems.

I would re-install the video driver

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.

And update the drivers below.

Code:

ASACPI.sys        fffff880`0408a000    fffff880`04092000    0x00008000    0x42476c4c    3/27/2005 22:30:36                        
UsbFltr.sys        fffff880`06baf000    fffff880`06bbb200    0x0000c200    0x461c9b12    4/11/2007 04:23:46                        
ctac32k.sys        fffff880`05cb9000    fffff880`05d67000    0x000ae000    0x486b3e7e    7/2/2008 04:38:22                        
iaStorV.sys        fffff880`0107d000    fffff880`0119b000    0x0011e000    0x49dcd76d    4/8/2009 12:57:17                        
spldr.sys        fffff880`017f5000    fffff880`017fd000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
amdxata.sys        fffff880`011ce000    fffff880`011d9000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
emupia2k.sys        fffff880`05bac000    fffff880`05bf6000    0x0004a000    0x4a26b982    6/3/2009 13:57:22                        
ctsfm2k.sys        fffff880`05c81000    fffff880`05cb9000    0x00038000    0x4a26b98a    6/3/2009 13:57:30                        
ctoss2k.sys        fffff880`04000000    fffff880`04031000    0x00031000    0x4a26b997    6/3/2009 13:57:43                        
ha20x2k.sys        fffff880`05a2b000    fffff880`05bac000    0x00181000    0x4a26b9ed    6/3/2009 13:59:09                        
ctaud2k.sys        fffff880`04095000    fffff880`0413a700    0x000a5700    0x4a26ba11    6/3/2009 13:59:45                        
ctprxy2k.sys        fffff880`04031000    fffff880`04039000    0x00008000    0x4a26ba14    6/3/2009 13:59:48                        
CTEXFIFX.SYS        fffff880`06052000    fffff880`061af000    0x0015d000    0x4a26ba5c    6/3/2009 14:01:00                        
CT20XUT.SYS        fffff880`05d82000    fffff880`05db7000    0x00035000    0x4a26ba61    6/3/2009 14:01:05                        
CTHWIUT.SYS        fffff880`05d67000    fffff880`05d82000    0x0001b000    0x4a26ba65    6/3/2009 14:01:09

How To Find Drivers:

Quote:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Tuccoyote265 · 26 Aug 2010

Wow, thanks for the fast reply Zigzag. I followed your directions for the video card and found the update for the ASACPI.sys (could of swore I installed that earlier) and removed my sound card drivers also (the majority of the remaining drivers). I haven't been able to locate an update to iaStorV.sys or amdxata.sys. Also UsbFltr.sys is from my Razer keyboard and they have not released Windows 7 drivers for this keyboard yet.

Anyways, thanks for the great advice, it's a little late for me now to try it out, but tomorrow I'll put it through it's paces and see what happens.

Richard

Tuccoyote265 · 26 Aug 2010

Well, here's my latest dump. I was able to get consistent crashes from Starcraft 2 so I guess I'll use that as my diagnostic tool. I was able to update all but the following drivers:
UsbFltr.sys - this is from my keyboard and Razer has not released a Windows 7 driver
iaStorV.sys - this is an Intel storage driver and I cannot find an updated version
spldr.sys - this is apparently a Windows driver, but can't it on MS' site
amdxata.sys - AMD driver, can't find an updated version

Thanks again for the help

Tuccoyote265 · 27 Aug 2010

Hi, sorry for the shameless bump. I posted the new dumps pretty late at night and got pushed back onto a later page. Hopefully someone can see something that I missed. I could also use help in trying to update these drivers:
iaStorV.sys
spldr.sys
amdxata.sys

I'm going to go ahead and uninstall the Razer drivers, I can still use my keyboard using the generic Windows drivers (just in case that's what is causing the problem)

Windows 7: Random BSODs in W7 H Prem 64bit

Random BSODs in W7 H Prem 64bit problems?