Windows 7: The Case of the Unexplained, 2010: Troubleshooting with Mark

Come hear Mark Russinovich, the master of Windows troubleshooting, walk you through step-by-step how he has solved seemingly unsolvable system and application problems on Windows. With all new real case studies, Mark shows how to apply the Microsoft Debugging Tools and his own Sysinternals tools, including Process Explorer and Process Monitor, to solve system crashes, process hangs, security vulnerabilities, DLL conflicts, permissions problems, registry misconfiguration, network hangs, and file system issues. These tools are used on a daily basis by Microsoft Product Support and have been used effectively to solve a wide variety of desktop and server issues, so being familiar with their operation and application will assist you in dealing with different problems on Windows.

I would watch Mark read a phone book thanks