BSOD Machine_Check_Exception + Reboots


  1. Tabasko
    Posts : 4
    Windows 7 64bits enterprise.
       New #1

    BSOD Machine_Check_Exception + Reboots


    Hello,

    I've some gigantic issues with my P.C

    Here is my config:
    -Windows 7 enterprise 64 bits
    -I5 750 (stock, no overclocking)
    -Coolermaster Hyper TX3
    -Asus P7P55D EVO (latest bios)
    -2*2 GO Gskill dual channel F3-12800CL7D-4GBECO
    -C.G Geforce 8600gs (a new one is coming : Radeon 5770 1gb Vapor-X)
    -OCZ ModXstream 500W
    -Antec Sonata II


    Issues:
    -BSOD with dump memory "MACHINE_CHECK_EXCEPTION"
    -Sudden Reboot (while surfing,playing,etc..) , error are "KERNEL POWER ID41"
    http://img831.imageshack.us/img831/9821/sanstitrewa.jpg

    What i've done:
    -Replace cheap PSU by the OCZ
    -Replace stock intel rad by Coolermaster HyperTX3 (temp are : idle proc : 34°C/ingame 54°C)
    -update ALL drivers
    -Check viruses
    -Testing memory (when I plug only one memory module and run a memtest+ : OK on each module, when I plug both memories on dual channel, REBOOT on test#3 of memtest+ (5times))
    -Installing another O.S (Seven 32 bits) on another HDD (Caviar Blue 80gb)

    and this is the same, always BSOD or/and sudden reboots ..

    Please help me !
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    Tabasko said:
    Hello,

    I've some gigantic issues with my P.C

    Here is my config:
    -Windows 7 enterprise 64 bits
    -I5 750 (stock, no overclocking)
    -Coolermaster Hyper TX3
    -Asus P7P55D EVO (latest bios)
    -2*2 GO Gskill dual channel F3-12800CL7D-4GBECO
    -C.G Geforce 8600gs (a new one is coming : Radeon 5770 1gb Vapor-X)
    -OCZ ModXstream 500W
    -Antec Sonata II


    Issues:
    -BSOD with dump memory "MACHINE_CHECK_EXCEPTION"
    -Sudden Reboot (while surfing,playing,etc..) , error are "KERNEL POWER ID41"
    http://img831.imageshack.us/img831/9821/sanstitrewa.jpg

    What i've done:
    -Replace cheap PSU by the OCZ
    -Replace stock intel rad by Coolermaster HyperTX3 (temp are : idle proc : 34°C/ingame 54°C)
    -update ALL drivers
    -Check viruses
    -Testing memory (when I plug only one memory module and run a memtest+ : OK on each module, when I plug both memories on dual channel, REBOOT on test#3 of memtest+ (5times))
    -Installing another O.S (Seven 32 bits) on another HDD (Caviar Blue 80gb)

    and this is the same, always BSOD or/and sudden reboots ..

    Please help me !


    We really need the actual DMP file.

    If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Start your own thread in the "Crashes and Debugging" section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    * Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
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  4. reventon
    Posts : 712
    Windows 7 x64, Windows XP SP3, Fedora
       New #3

    zigzag3143 said:
    We really need the actual DMP file.
    Yes - the easiest way to find and upload the dump files is via these Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

    The information generated by the above linked instructions includes other necessary info such as MSINFO32, Event Logs etc.
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  6. Tabasko
    Posts : 4
    Windows 7 64bits enterprise.
    Thread Starter
       New #4

    Ok guys, thanks for your replies, i'm @ the office for now but back in my house i'll post DMP file
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  7. Tabasko
    Posts : 4
    Windows 7 64bits enterprise.
    Thread Starter
       New #5

    Here is my minidump file
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  8. Tews
    Posts : 11,840
    64-bit Windows 8.1 Pro
       New #6

    The dmp(s) point to ntkrpamp.exe or ntoskrnl.exe as the probable cause. We know this is not the case, as these are core OS files, and will definitely not cause a BSOD. They are just the default files the debuggers blame when they can't see a better cause. We need to enable driver verifier to help pinpoint the actual cause....

    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    Try removing any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads..

    Code:
    ......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9C, {0, fffff880035dbb70, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt!KxMcheckAbort+6c )

Followup: MachineOwner
---------
    The following driver is out of date and needs to be updated...

    Code:
     dadder.sys   Wed Apr 11 03:46:45 2007  ... DeathAdder Mouse driver... Razer Support
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  10. Tabasko
    Posts : 4
    Windows 7 64bits enterprise.
    Thread Starter
       New #7

    Tews,
    I attempded to perform your action but my PC never boot after that:

    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.


    It has a very quick BSOD and propose to repair or restore, repair failed, only a restore give me access to the windows office ...
      My Computer
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  11. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #8

    Have you tried booting up in Safe Mode? If you can get in, try disabling Driver Verifier.

    Could you clarify your last sentence? What happens when you try a restore?
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  12. colby122
    Posts : 16
    Windows 7 Home Premium 64bit.
       New #9

    Jonathan_King said:
    Have you tried booting up in Safe Mode? If you can get in, try disabling Driver Verifier.

    Could you clarify your last sentence? What happens when you try a restore?
    Hey, jonathan_king can you please look at my post and help me out
    https://www.sevenforums.com/crashes-d...-all-time.html
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