Windows 7: Bsod while exiting game

Gibbsinator · 29 Aug 2010

Ok, so I exited a Team Fortress 2, and all of a sudden, I get hit with a bsod, and restart. My laptop hasn't exactly been performing up to par on games, and I'm not sure if this is contributed to my connection or what. I copy and pasted this. First bsod on this system though, not very old, just over a month.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 44
BCP1: FFFFFA8009503710
BCP2: 0000000000000EAE
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\082910-30388-01.dmp
C:\Users\Gibbs\AppData\Local\Temp\WER-74396-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt

If you guys need to know more, or there is something you need to know, I'll be more then happy to do my best to fill you in. I REALLY want to know what the issue is/was.

reventon · 29 Aug 2010

Hi,

Please follow these instructions: http://www.sevenforums.com/crashes-d...tructions.html

Attach the .zip file to your next post in this thread.

Regards,
Reventon

Gibbsinator · 29 Aug 2010

Ok, I followed the link and the instructions. Running the program as an administrator suprisingly didn't work, opened as usual did however. Comodo popped up, and I allowed it of course. I ran the performance report twice, the warning of missings events went from 16% to 20%... which seems odd. Hope this helps, if you need more data, please let me know.

**cluberti** · 29 Aug 2010

It's a STOP 0x44 bugcheck, which may, or may not, be actually caused by the driver on the stack. There have, however, been some reports of a bad build of PdaNet out there, and replacing it can fix issues with bugchecks pointing at this driver, so it's worth contacting the vendor to see if you've got one of those "bad builds" and get the latest one (you might want to do that anyway, for what it's worth):

Code:

1: kd> !irp fffffa8009503710
Irp is active with 1 stacks 3 is current (= 0xfffffa8004036af0)
 No Mdl: System buffer=fffffa8004cd7000: Thread fffff80002ea47d0:  Irp is completed.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [  e, 0]   0  0 fffffa800441c270 00000000 00000000-00000000    
	      fffffa800441c270: Could not read device object or _DEVICE_OBJECT not found

			Args: 00000000 00000000 00000000 00000000

1: kd> !devobj fffffa800441c270
fffffa800441c270: Could not read device object or _DEVICE_OBJECT not found

1: kd> !thread
GetPointerFromAddress: unable to read from fffff800030bd000
THREAD fffffa8009e312e0  Cid 0120.1a08  Teb: 000007fffff7e000 Win32Thread: 0000000000000000 RUNNING on processor 1
Not impersonating
GetUlongFromAddress: unable to read from fffff80002ffbb74
Owning Process            fffffa8007d9e060       Image:         svchost.exe
Attached Process          N/A            Image:         N/A
fffff78000000000: Unable to get shared data
Wait Start TickCount      500996       
Context Switch Count      1214             
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
UserTime                  00:00:00.000
KernelTime                00:00:00.000
Win32 Start Address 0x0000000077048e70
Stack Init fffff8800a3d2db0 Current fffff8800a3d2190
Base fffff8800a3d3000 Limit fffff8800a3cd000 Call 0
Priority 10 BasePriority 8 UnusualBoost 2 ForegroundBoost 0 IoPriority 2 PagePriority 5
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`0a3d0e88 fffff800`02e6f365 : 00000000`00000044 fffffa80`09503710 00000000`00000eae 00000000`00000000 : nt!KeBugCheckEx
fffff880`0a3d0e90 fffff880`075bcc87 : fffffa80`0a48bc40 fffff880`0a3d1100 fffffa80`09503710 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x3ec7e
fffff880`0a3d0f70 fffffa80`0a48bc40 : fffff880`0a3d1100 fffffa80`09503710 00000000`00000000 00000000`0000004f : pneteth+0x1c87
fffff880`0a3d0f78 fffff880`0a3d1100 : fffffa80`09503710 00000000`00000000 00000000`0000004f fffffa80`044e3140 : 0xfffffa80`0a48bc40
fffff880`0a3d0f80 fffffa80`09503710 : 00000000`00000000 00000000`0000004f fffffa80`044e3140 00000000`0000059b : 0xfffff880`0a3d1100
fffff880`0a3d0f88 00000000`00000000 : 00000000`0000004f fffffa80`044e3140 00000000`0000059b fffffa80`0a48bc40 : 0xfffffa80`09503710

1: kd> lmvm pneteth
start             end                 module name
fffff880`075bb000 fffff880`075c4000   pneteth  T (no symbols)           
    Loaded symbol image file: pneteth.sys
    Image path: \SystemRoot\system32\DRIVERS\pneteth.sys
    Image name: pneteth.sys
    Timestamp:        Mon Aug 16 14:55:52 2010 (4C6989B8)
    CheckSum:         0001266B
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

reventon · 29 Aug 2010

EDIT: Didn't see you there cluberti

Hi,

The cause of this one appears to be fairly straightforward.

pneteth.sys is blamed; I believe it is part of PdaNet Broadband tether - however usually when we see drivers blamed they are out of date.

Code:


pneteth.sys  Tue Aug 17 06:55:52 2010 (4C6989B8)

The above is very much up-to-date.

At this point you have 3 options.

1) Uninstall

2) Keep running it and hope it doesn't happen too often.

3) Contact the software manufacturer and work through the problem with them (as because they have the source code of the driver they can actually see what the exact problem is and hopefully how to fix it).

Regards,
Reventon

BUGCHECK SUMMARY

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 29 18:12:30.678 2010 (GMT+12)
System Uptime: 0 days 2:10:15.601
*** WARNING: Unable to verify timestamp for pneteth.sys
*** ERROR: Module load completed but symbols could not be loaded for pneteth.sys
Probably caused by : pneteth.sys ( pneteth+1c87 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x44
PROCESS_NAME:  svchost.exe
Bugcheck code 00000044
Arguments fffffa80`09503710 00000000`00000eae 00000000`00000000 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Gibbsinator · 29 Aug 2010

Hmm, I was just running PDAnet and testing it to see how well it did. I have WAN and WLAN in my house, also, I can use wifi over my Droid 2. So you guys are saying that this issue miht have been caused by PDAnet? It's my first bsod on this system, and I've only ran PDAnet a couple times.

reventon · 29 Aug 2010

Quote: Originally Posted by Gibbsinator

Hmm, I was just running PDAnet and testing it to see how well it did. I have WAN and WLAN in my house, also, I can use wifi over my Droid 2. So you guys are saying that this issue miht have been caused by PDAnet? It's my first bsod on this system, and I've only ran PDAnet a couple times.

Yep. PDAnet was explicitly mentioned and given that it was your first BSOD I believe it to be the cause (if there was another cause such as the wireless driver I would expect more than just one BSOD).

Gibbsinator · 29 Aug 2010

Quote: Originally Posted by reventon

Quote: Originally Posted by Gibbsinator

Hmm, I was just running PDAnet and testing it to see how well it did. I have WAN and WLAN in my house, also, I can use wifi over my Droid 2. So you guys are saying that this issue miht have been caused by PDAnet? It's my first bsod on this system, and I've only ran PDAnet a couple times.

Yep. PDAnet was explicitly mentioned and given that it was your first BSOD I believe it to be the cause (if there was another cause such as the wireless driver I would expect more than just one BSOD).

That can cause my system to bsod? I didn't know that, well, I won't be running PDAnet then, if I have another problem I shall return. Thanks.

reventon · 29 Aug 2010

If you do want to keep using it it may be worth investigating whether there is a newer update - as cluberti said:

Quote: Originally Posted by cluberti

There have, however, been some reports of a bad build of PdaNet out there, and replacing it can fix issues with bugchecks pointing at this driver, so it's worth contacting the vendor to see if you've got one of those "bad builds" and get the latest one

Gibbsinator · 29 Aug 2010

Well, I just downloaded the driver... so I don't know. But it's not necessary for me to use, I can use alternatives.

Windows 7: Bsod while exiting game

Bsod while exiting game problems?