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Windows 7: help working out start up issue


29 Aug 2010   #1

windows 7 Home premium 32 bit
 
 
help working out start up issue

Hi

My mothers toshiba A200 psaf0a - 03m019 . I have just been installed with windows 7 professional - it was doing the samething when vista was on the machine

When she starts it it crashes and has to be hard restarted. This time it will start ok. I haven't experienced it when i am restarting the machine. But it happens if the machine has been off for hours.

the last closing down error i can see in event manager is

Log Name: System
Source: Microsoft-Windows-HAL
Date: 29/08/2010 11:21:14 AM
Event ID: 12
Task Category: None
Level: Error
Keywords: (1)
User: N/A
Computer: Jane-PC
Description:
The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-HAL" Guid="{63D1E632-95CC-4443-9312-AF927761D52A}" />
<EventID>12</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000001</Keywords>
<TimeCreated SystemTime="2010-08-29T01:21:14.833914700Z" />
<EventRecordID>2025</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="1432" />
<Channel>System</Channel>
<Computer>Jane-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="Count">1</Data>
<Data Name="FirstPage">7</Data>
<Data Name="LastPage">7</Data>
</EventData>
</Event>

My System SpecsSystem Spec
.

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 help working out start up issue




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