Windows 7: BSOD, along with issue attaching DMP file

Valium · 29 Aug 2010

So after doing some minor tweaking with my system, overclocking it to 2.4 from 2.13 and doing new install from windows vista 64 and going to Windows Ultimate 64 bit. I've been encountering quite a few problems, particularly memory dumps all over the place rather when I'm playing Starcraft II (which happens quite often) or just letting my system run overnight.

*updated info*
- What is the age of system (hardware)?
The system is from 2007, only upgrade I have made is the hard drive from about that time, along with the ram. And I just added the video card I'd say about a month ago (worked smoothly in Vista 64 bit).
- What is the age of OS installation (have you re-installed the OS?)
PC came with Vista 32 bit, upgraded it to 64 bit Vista about a year after that. And just recently upgraded to Windows 7 64 bit not even a week or so ago.

So here is the error:

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF880046A26E8
BCP3: FFFFF880046A1F50
BCP4: FFFFF880012A78BD
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I'll attach the dmp file as soon as I get around these read permissions. I've tried opening windows explorer "as admin" and a bunch of other various solutions as well, even attempted to copy and paste it to my desktop, zipping them, which yields another error or should I say same error but differently displayed "file not found or no read permissions"

So If anyone can provide any suggestions on how to get them to open or even attached so I can provide them for you, I'd be extremely thankful. As I'm pretty much stumped and have been hassling with this PC for over 2 weeks now.

*Edit*
Added file that includes report and system file collection. Thanks to Jonathan_King for assistance.

Valium · 29 Aug 2010

*bump*

Sorry to admins, I fell off page one, and I'm really looking for any type of help with this. So once again, I do apologize in advance.

Jonathan_King · 30 Aug 2010

This may be a hard drive problem. Open an elevated command prompt and enter chkdsk /r.

Test hard drive as well: HD Diagnostic

Update your nForce drivers: NVIDIA DRIVERS 15.53 WHQL

Update your Creative Sound card drivers as well:

Code:

ctac32k.sys  Wed Jul 02 04:38:22 2008

...Summary of the Dumps:

Code:


Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug 29 12:29:22.632 2010 (UTC - 4:00)
System Uptime: 0 days 8:10:37.442
BugCheck 24, {1904fb, fffff880046a26e8, fffff880046a1f50, fffff880012a78bd}
Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonCleanup+128d )
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug 29 04:17:55.689 2010 (UTC - 4:00)
System Uptime: 0 days 18:35:57.527
BugCheck 109, {a3a039d894505735, b3b7465ee6cd299b, fffff80002ba1b20, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Aug 27 03:10:05.713 2010 (UTC - 4:00)
System Uptime: 2 days 7:46:06.523
BugCheck 3B, {c0000005, fffff880010cb141, fffff880086dce50, 0}
Probably caused by : fltmgr.sys ( fltmgr!TreeUnlinkMulti+51 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Aug 24 19:23:15.206 2010 (UTC - 4:00)
System Uptime: 0 days 23:27:59.016
BugCheck 109, {a3a039d897d365ad, b3b7465eea503813, fffff80002ba1c00, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Aug 23 13:22:03.455 2010 (UTC - 4:00)
System Uptime: 1 days 0:19:54.265
BugCheck 109, {a3a039d8946d9adf, b3b7465ee6ea6d45, fffff80002ba1c30, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Aug 22 13:01:22.569 2010 (UTC - 4:00)
System Uptime: 0 days 18:41:39.387
BugCheck 109, {a3a039d8944f25dc, b3b7465ee6cbf842, fffff80002ba1ad0, 1}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x109
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Valium · 30 Aug 2010

Believe it or not, I just downloaded the drivers for the mobo the other day. I'll attempt to do everything you recommended. Will keep you posted on the results, thank you again.

Valium · 30 Aug 2010

Updated both drivers sound and video, ran the 5 step scan disk scan, and even HD diagnostic of both tests no problems. There was an option to do the extended test, but I opted out and only did the quick one which I feel is suffice.

Any recommended stress test program I can use to see if it worked?

CarlTR6 · 30 Aug 2010

Just use your system and let's see what happens.

Valium · 30 Aug 2010

Just ran Prime 95 for almost 3 1/2 hours or so, seems solid no issues. About to play Starcraft II online, THE TRUE TEST! With everything graphically maxed out so we will see how that goes.

CarlTR6 · 31 Aug 2010

Good to hear that Prime showed no issues. Now if you can just play Starcraft...

Valium · 31 Aug 2010

Okay, so get this, I just got a memory dump AGAIN... *sigh* And all I had running was a stream of an HD anime that runs in flash using Firefox and I was on TeamSpeak.

I have no idea what happened

Any other suggestions?

P.S. 2 1/2 hours of Starcraft III and it didn't crash once... I don't know what to say.

JMH · 31 Aug 2010

Quote: Originally Posted by Valium

Okay, so get this, I just got a memory dump AGAIN... *sigh* And all I had running was a stream of an HD anime that runs in flash using Firefox and I was on TeamSpeak.

I have no idea what happened

Any other suggestions?

P.S. 2 1/2 hours of Starcraft III and it didn't crash once... I don't know what to say.

Valium hi and welcome

With so many different causes I have to think hardware. Your last crash involved two applications that were using the network so just in case I would update the network driver.

I think given the last ones showed memory that is where the problem lies. I know you ran prime 95, but I would suggest using a different application that runs outside of the operating system. I would

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Let us know if you need further assistance

Jan

Windows 7: BSOD, along with issue attaching DMP file

BSOD, along with issue attaching DMP file problems?