Windows 7: BSOD when exit games

hellcry · 30 Aug 2010

Hello,

I started to get again bsods when i exit World of Warcraft and i wood relay like to know what is the problem.

I already know is not my ram is tested retested and tested again and again.

OS: Windows 7 x64
Original OS: Windows 7 x64 clean install
Installed 2 weeks ago.

This is not the first time this happends and it happends only when i exit a game like wow or warcraft 3 (dota) etc.

Jonathan_King · 31 Aug 2010

This seems to be graphics related. Start by installing these updated drivers: NVIDIA DRIVERS 258.96 WHQL

Are you loading WoW from a CD? Is it installed on your computer? Are you using a virtual CD drive with a mounted ISO?

...Summary of the Dumps:

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Aug 30 18:24:15.532 2010 (UTC - 4:00)
System Uptime: 0 days 4:25:54.186
BugCheck 50, {fffff900c0a934b8, 0, fffff960007adcd0, 0}
Probably caused by : cdd.dll ( cdd!CddBitmapHw::Release+b0 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  Wow.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Aug 30 12:36:14.045 2010 (UTC - 4:00)
System Uptime: 0 days 4:08:31.699
BugCheck 50, {fffff900c2d21cf0, 0, fffff9600028c88d, 0}
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )
BUGCHECK_STR:  0x50
PROCESS_NAME:  dwm.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 29 12:45:46.663 2010 (UTC - 4:00)
System Uptime: 0 days 1:38:33.318
BugCheck 3B, {c0000005, fffff80002a9377e, fffff88007f52e40, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExEnterCriticalRegionAndAcquireFastMutexUnsafe+26 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Wow.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

hellcry · 31 Aug 2010

Tnx for your prompt answer first of all.

NVIDIA DRIVERS 258.96 WHQL is not the issue for sure because first 2 blue screens happens with that driver installed. Only the 3rd bsod happen with older driver, conclusion the problem is not from video driver.

WoW is installed on my hdd witch was scanned for errors etc. i also did a repair to the game to be sure nothing is corrupt.

Jonathan_King · 31 Aug 2010

Please enable driver verifier: Driver Verifier - Enable and Disable

hellcry · 31 Aug 2010

Quote: Originally Posted by Jonathan_King

Quote: Originally Posted by EvilOzzmess

This didn't work for me. I applied all settings as described, it said I needed to restart so I told it "OK" and nothing happened. I manually restarted, and it just booted up normally without any special screen or status report for the verification... I'm having BSODs though so that could be it.

What should I do to try and force this to work?

It's probably working, it just doesn't show anything.

Open a command prompt and enter verifier /query.

Saved in a text document.

hellcry · 02 Sep 2010

Anything else i can do or u need to help me?

Jonathan_King · 02 Sep 2010

Have you gotten any more BSODs? If not, go ahead and disable driver verifier. We can hope the BSODs stay away.

If you have gotten more BSODs, go ahead and follow the BSOD Posting Instructions again.

hellcry · 05 Sep 2010

OK i still don't know why i had that BSOD's i am sure in the future they will re appear so in conclusion nothing was solved.

For now i am BSOD free in the figure of speaking. What i did?

Disable Nividia driver services.
Set pagefile from 4GB to 1GB-2GB

Now i have more questions then ever.

Why? What cause? Why i don't have them anymore? Will they re appear in the future?

U understand my frustration?

Jonathan_King · 07 Sep 2010

Quote: Originally Posted by hellcry

OK i still don't know why i had that BSOD's i am sure in the future they will re appear so in conclusion nothing was solved.

For now i am BSOD free in the figure of speaking. What i did?

Disable Nividia driver services.
Set pagefile from 4GB to 1GB-2GB

Now i have more questions then ever.

Why? What cause? Why i don't have them anymore? Will they re appear in the future?

U understand my frustration?

Perhaps it had something to do with the nVidia services. Time will tell.

Glad it's been stable though!

hellcry · 10 Sep 2010

Got 2 more after that kinda same except one of them i got when i closed Windows XP Mode.

Windows 7: BSOD when exit games

BSOD when exit games problems?