BSOD when waking from sleep

Page 2 of 2 FirstFirst 12

  1. Posts : 13
    Win7 Pro 64bit
    Thread Starter
       #11

    Thanks for all your help everyone, i have removed stpd.sys using the about utility.

    i'll see how it goes.

    Thanks again
      My Computer


  2. Posts : 13
    Win7 Pro 64bit
    Thread Starter
       #12

    Got another BSOD when waking from long sleep.

    I have removed sptd.sys and renamed gdrv.sys to gdrv.old.

    I'm getting tempted to just disable sleep, but that is not fixing the problem.

    Thanks again
      My Computer


  3. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #13

    Hello,

    The Dump is pointing to Microsoft Windows Kernel CSA library file which is a core Windows File. I guess it crashes because Driver Verifier is turn on. Please turn it off and then let the Windows run for few hours.

    Go to Start and type in "verifier" (without the quotes) and press Enter
    selecting "Delete existing settings"

    Bugcheck:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_EXIT_OWNED_MUTEX (39)
    Arguments:
    Arg1: fffff88004fc8e80
    Arg2: fffffa8005145010
    Arg3: fffffa800603af50
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    ks!CKsDevice::PassiveWakeDevice+0
    fffff880`04fc8e80 48895c2410      mov     qword ptr [rsp+10h],rbx
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    
    BUGCHECK_STR:  0x39
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff8000302852b to fffff8000307d740
    
    STACK_TEXT:  
    fffff880`03199ca8 fffff800`0302852b : 00000000`00000039 fffff880`04fc8e80 fffffa80`05145010 fffffa80`0603af50 : nt!KeBugCheckEx
    fffff880`03199cb0 fffff800`03321c06 : 00000000`00000000 fffffa80`0420c680 00000000`00000080 fffffa80`039ef9e0 : nt! ?? ::FNODOBFM::`string'+0x54420
    fffff880`03199d40 fffff800`0305bc26 : fffff880`030a4180 fffffa80`0420c680 fffff880`030af040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`03199d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    ks!CKsDevice::PassiveWakeDevice+0
    fffff880`04fc8e80 48895c2410      mov     qword ptr [rsp+10h],rbx
    
    SYMBOL_NAME:  ks!CKsDevice::PassiveWakeDevice+0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: ks
    
    IMAGE_NAME:  ks.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bca9f
    
    FAILURE_BUCKET_ID:  X64_0x39_VRF_ks!CKsDevice::PassiveWakeDevice+0
    
    BUCKET_ID:  X64_0x39_VRF_ks!CKsDevice::PassiveWakeDevice+0
    Hope this helps,
    Captain
      My Computer


  4. Posts : 13
    Win7 Pro 64bit
    Thread Starter
       #14

    Got another BSOD with verifier turned off this time.

    ks.sys 0x39 again
      My Computer


  5. Posts : 13,354
    Windows 7 Professional x64
       #15

    Try flashing this BIOS: http://download.gigabyte.asia/FileLi...3h_v2.x_fd.exe

    Also, open a command prompt, and copy/paste the following:
    Code:
    powercfg -availablesleepstates >"%userprofile%\desktop\powercfg.txt"
    In a new post, could you please attach the powercfg.txt file found on your desktop?
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:36.
Find Us