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Windows 7: Problem Signatures?

31 Aug 2010   #1

Windows 7 Professional 32bit
Problem Signatures?

Often times our new Tecra M11-S3410 will boot up unable to start Windows correctly and show the repair console. The "cancel" button is available, but by selecting it, a prompt will indicate that the repair cannot be canceled.

The last time this happened I was able to note down the error details. Where can I pull a dump file? Unfortunately, I don't have anything to attach. Please advise what would help or if I need to provide more info. The event viewer didn't seem to provide any system logs related to this..

Problem signature
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 20
Problem Signature 05: AutoFailOver
Problem Signature 06: 1
Problem Signature 07: BadPatch
OS Version: 6.1.7600.2.0.0
Locale ID: 1033

My System SpecsSystem Spec
20 Sep 2010   #2

Windsows 7 Ulitmate 32bit

Exact same code as my log as far as I can see.

Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unkown
Problem Signature 04: 21201077
Problem Signature 05: AutoFailover
Problem Signature 06: 10
Problem Signature 07: BadDriver
OS Version 6.1.7600.
Locale ID: 1033

anyone got any ideas? My system crashed and now windows will only run as far as this repair utility which repairs nothing it seems
My System SpecsSystem Spec
21 Sep 2010   #3

Windows 7 Professional 32bit

Hi whistl3r, I don't believe there will be resolutions on this one.. I still haven't found much elsewhere yet either
My System SpecsSystem Spec
30 Jun 2011   #4

Windows Ultimate x64

Please - is there anyone out there? I have a big job on and my worst nightmare has come true - sat down at my computer to start work and it would not boot up. Have tried using repair utility on startup disk, have now run it 8 times and it does not work. The 'View Problem Details' dropdown tells me:

Problem Signature 6.1.7600.16385
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
PS 02: 6.1.7600.16385
PS 03: unknown
PS 04: -1
PS 05: External Media
PS 06: 9
PS 07: NoRootCause

OS Version: 6.1.7601.
Locale ID: 1033

I have been into the BIOS Setup and changed the order of priority for booting to CD (from floppy - don't ask, it's a 3-yr old machine but I was badly advised!) but this has not helped. Going by the Problem Signature 05: External Media, I unplugged my HP printer (it had given me a nightmare during installation), but I am really worried that the cause might be more sinister.

You see, I had been working on something quite complex and, when I eventually got too tired last night to work any more, I decided to leave the computer switched on so that I could access my screens straight away this morning. I noticed later in the evening that the computer was still running (I could hear the fan - the screen was switched off) and just thought that there were usual updates running.

This morning I switched on the monitor to a message that I need to Ctl+Alt+Del, so I did and so began the last two hours of running the W7 progam disk repair utility, reading forums that I don't understand half the time and so on. I am worried that the programs I left running last night have either allowed a virus into my machine or that an update has caused the system to fail.

Please can anyone help? By the way, the programs I left running included MS Word, MS Excel, IE8, and - and this is the one that worries me - Gmail on my browser. Reason this worries me? When I switched on my laptop I had a warning that a GMail update could be malware, did I want to accept. I didn't, of course.

Hope someone can help.

My System SpecsSystem Spec
30 Jun 2011   #5
Microsoft MVP

Windows 7 Ultimate SP1 X64 (Windows 10, 8.1, Linux Mint, Windows XP and others in VM)

If I understand correctly, the log file will be in C/windows/minidump

If you think it could be malware I suggest downloading and doing a complete scan with Malwarebytes. When the scan is complete if anything is found it will place a logfile in your documents folder.
My System SpecsSystem Spec
02 Jul 2011   #6

Windows Ultimate x64

Hi - in the end I had to call in external help. Although I am still waiting to have the machine back, he believes that some MS updates on the night 29/30 June caused a conflict with the driver that allows my Seagate hard drive and the motherboard to talk to each other (if this sounds wrong, it's because I don't know what I am blurting out, here, I'm just trying to quote verbatim!).

Anyway, he believes that this is a weakness where there is an Acer motherboard and a Seagate hard drive. But as i mentioned, I am still waiting for the final diagnosis.

I hope this might help someone else - if I get any further info, I will post it, otherwise thank you to everyone who responded.

My System SpecsSystem Spec
13 Feb 2012   #7
dj gary

wind 7 32 bit

Problem signature:
Problem Event Name: ApphelpHardBlock
Problem Signature 01: {11111111-1111-1111-1111-111111111111}
Problem Signature 02: {fbafd16d-4f1b-4c5f-a888-a1875556711e}
OS Version: 6.1.7600.
Locale ID: 1033
My System SpecsSystem Spec
13 Feb 2012   #8

Windows 7 Professional 32bit

Ah, was going to suggest posting elsewhere and noticed you headed over to the crashes section already ^^.
My System SpecsSystem Spec

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