Randomly Locking Up

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  1. Posts : 16
    Windows 7 Home Premium 64bit
       #1

    Randomly Locking Up


    Hey guys, a few months ago I brought a brand new Asus G73 after being a Mac user for about 3 years. I'm very happy with it, however, after leaving the computer on standby accidentally for 2 weeks whilst away on holiday, my computer now frequently and randomly crashes.

    Everything freezes, if there's any sound playing it will loop the last few milliseconds. I can't even move my mouse. Earlier in the same day I had been downloading a game off Steam, my internet was pretty slow and I put it down to windows updater, so, I closed it via taskmanager.

    I put my crashes down to this and did a system restore to earlier that day. Every thing seemed to be working fine for a day or so. Then, suddenly they start happening again, I googled "Windows 7 randomly freezing" and found a blog that linked to a hotfix from Microsoft only 3 weeks old, I downloaded this and it didn't help. Unfortunately, after downloading the hotfix, it appears as if I've lost the System Restores before that date, so I can't restore to before I left the system on for 2 weeks. I run SystemCare Pro daily to help with possible registry problems and I have Norton 360 suite which I am running in the background now scanning for viruses as I type.

    Has anyone got any help/advice for me?
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    The best advice, is stop that registry cleaning stuff. If not the cause of this problem it will cause them in the future.
    Use Microsoft Security Essentials for your AV. No known problems with it as yet.

    That being said.
    Go to device mangager and check your sound and grapics card Make sure up to date and not yellow warning signs.
      My Computer


  3. Posts : 16
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I've checked in Device Manager and nothing seems to have the yellow warning sign apart from the only selection under "Storage controllers". It's called "AN1LVRB7 IDE Controller"

    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

    I tried updating it, but no joy and it appears as if it's not digitally signed by anyone.
      My Computer


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Right click on that controller thing and a dropdown will appear, right click on that and then properties, Then tell me everything that you see.
      My Computer


  5. Posts : 16
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Alright, will do that in a tick, just typing whilst I still can. Catalyst Control Centre (I have an ATi Graphics card) appears to be crashing whenever I login now. Never noticed it before, but there would usually be the ATi icon down in the task bar.

    Now, windows is telling me "Catalyst Control Centre: Host application has stopped working" "A problem caused the program to stop working correctly. Windows will close the program and notify yu if a solution is available"

    I've downloaded the latest version from ATi and installed it now.

    Will check that storage driver now.
      My Computer


  6. Posts : 16
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    AN1LVRB7 IDE Controller

    Device Type : Storage controller

    Manufacturer: Unknown

    Location: On extended IO bus

    Device Status: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39).

    Driver Provider: Unknown
    Driver Date: Not available
    Driver Version: Not available.
    Digital Signer: Not digitally signed.
      My Computer


  7. Posts : 17,796
    Windows 10, Home Clean Install
       #7

    Nothing even on google about that. Look, Im sure everything is ok, but just run a virus scan and download and run malwarebytes.

    Bottom line. I do not like your problem in conjuction with something I do not know and cant research.
      My Computer


  8. Posts : 16
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    Ran Malwarebytes and it found over 20 problems, all starting with "Adware" 20 of which were in the registry keys and one in the registry data items. Also found 2 files which it seemed to have stemed from. All of which were deleted succesfully. Everything seems to be ok at the moment. Will report back later. Thanks a lot!
      My Computer


  9. Posts : 17,796
    Windows 10, Home Clean Install
       #9

    Glad to hear it. Listen to the meerkat and you will not go wrong.
      My Computer


  10. Posts : 16
    Windows 7 Home Premium 64bit
    Thread Starter
       #10

    I'm sad to report it's started happening again. I'm really stumped as to what could be causing this.
      My Computer


 
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