BSOD While running utorrent

mik1982 · 02 Sep 2010

Hi everyone,I have frequent BSOD (almost always) when I run utorrent.
On the blue screen I see that it's a trouble of wlanGZG.sys (I have a ZyXEL G-202 wireless key) but I have updated the driver and tre problem persists.
My PC is born in October 2009 with Windows 7 Ultimate x86 OS Full Retail version.

I post the .zip file as the instruction sayed.

Could you please help me? Thanks a lot!

Tews · 02 Sep 2010

Hi mik1982 .... Your .dmp file does indeed blame WlanGZG.sys as the reason for your crash...You said that you updated the driver, however the date stamp shows Tue Jul 29 08:45:18 2008. The latest version is 4/18/2010, so I would make sure that you download and install that version.. ZyXEL

Try removing any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

Code:

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck D1, {f7eb29, 2, 0, 9354c99f}

Unable to load image \SystemRoot\system32\DRIVERS\WlanGZG.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for WlanGZG.sys
*** ERROR: Module load completed but symbols could not be loaded for WlanGZG.sys
Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : WlanGZG.sys ( WlanGZG+5f99f )

Followup: MachineOwner

---------
These drivers are out of date and need to be updated...

Code:

a5969000 a5995000   000      000.fcl      Fri Sep 26 09:11:12 2008 (48DCDF70) ... CyberLink FCL Driver ... Video editing software, Multimedia Software and Blu-ray playback software by CyberLink
a5889000 a5899e80   adfs     adfs.SYS     Thu Aug 14 10:57:15 2008 (48A447CB) ... Adobe File System Driver ... Adobe
8d221000 8d294cc0   LVCD     LVCD.sys     Tue Apr 27 03:31:03 2004 (408E0C37) ... Video Minidriver - Labtec WebCam ... Downloads
934ed000 935ce000   WlanGZG  WlanGZG.sys  Tue Jul 29 08:45:18 2008 (488F10DE) As above

mik1982 · 02 Sep 2010

Hi Tews and thanks for the quick reply.
I actually tried the 04/14/2010 driver but it's only a different package for the driver I have alredy installed (2.2.0.27 of 07/29/2008)!!!
I notice the problem ONLY when I run utorrent, so I think that could be a conflict between this software and the key driver... is it possible?
I have Daemon Tools on my pc from far before I bought that key, so I don't think it could be the reason of the problem.
I find Daemon Tools very useful so I would regret to delete it if it's not the cause...
Thank you for the help.

Tews · 02 Sep 2010

Uninstall Utorrent and try a different client.. Just be aware that its possible that your wireless adapter may continue to give you problems. Good Luck...

mik1982 · 02 Sep 2010

Thanks, I will try as soon as possible and I will post the result.
Bye