New BSOD I Haven't Seen Before, Need Help Diagnosing


  1. Posts : 59
    Windows 7 Home Premium 64bit
       #1

    New BSOD I Haven't Seen Before, Need Help Diagnosing


    Just got a BSOD that I haven't seen before. The minidump file is attached. Thanks for any help in diagnosing the issue.

    Windows 7 Home Premium x86 64-bit installed on built desktop setup
    Full retail purchased from retailer, says OEM System Builder Pack on the box
    System is brand new built just a month ago, OS installation is fresh and is my third one trying to fix BSOD issues
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    josh99ta said:
    Just got a BSOD that I haven't seen before. The minidump file is attached. Thanks for any help in diagnosing the issue.

    Windows 7 Home Premium x86 64-bit installed on built desktop setup
    Full retail purchased from retailer, says OEM System Builder Pack on the box
    System is brand new built just a month ago, OS installation is fresh and is my third one trying to fix BSOD issues

    This crash was caused by memory corruption I would

    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


    Good luck

    Ken J




    Analysis
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\091310-22666-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    WARNING: Whitespace at end of path element
    Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02a65000 PsLoadedModuleList = 0xfffff800`02ca2e50
    Debug session time: Mon Sep 13 20:10:21.875 2010 (GMT-4)
    System Uptime: 0 days 8:47:20.435
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ......................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc0000005, fffff80002afab7f, 0, ffffffffffffffff}
    
    Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+100 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80002afab7f, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!MiReplenishPageSlist+100
    fffff800`02afab7f f00fba6b1000    lock bts dword ptr [rbx+10h],0
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  ffffffffffffffff
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d0d0e0
     ffffffffffffffff 
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x1E
    
    PROCESS_NAME:  lightroom.exe
    
    CURRENT_IRQL:  2
    
    EXCEPTION_RECORD:  fffff88008b75708 -- (.exr 0xfffff88008b75708)
    ExceptionAddress: fffff80002afab7f (nt!MiReplenishPageSlist+0x0000000000000100)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: ffffffffffffffff
    Attempt to read from address ffffffffffffffff
    
    TRAP_FRAME:  fffff88008b757b0 -- (.trap 0xfffff88008b757b0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=4bd049c154774f3f rbx=0000000000000000 rcx=fdffffffffffffff
    rdx=0000000000000050 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002afab7f rsp=fffff88008b75940 rbp=fffffa8006600578
     r8=fffff80002d0f400  r9=fffffa8006600000 r10=fffffa8006600598
    r11=fffff88008b75998 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe nc
    nt!MiReplenishPageSlist+0x100:
    fffff800`02afab7f f00fba6b1000    lock bts dword ptr [rbx+10h],0 ds:8f39:00000000`00000010=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002b0fa39 to fffff80002ad5740
    
    STACK_TEXT:  
    fffff880`08b74f38 fffff800`02b0fa39 : 00000000`0000001e ffffffff`c0000005 fffff800`02afab7f 00000000`00000000 : nt!KeBugCheckEx
    fffff880`08b74f40 fffff800`02ad4d82 : fffff880`08b75708 370dcebf`d65edbd0 fffff880`08b757b0 00000000`0000000f : nt!KiDispatchException+0x1b9
    fffff880`08b755d0 fffff800`02ad368a : 00000000`00000000 fffffa80`088a4000 00000000`00041000 fffff880`03d4a44c : nt!KiExceptionDispatch+0xc2
    fffff880`08b757b0 fffff800`02afab7f : 00000000`00000000 fffffa80`093c3b30 00000000`0000000f 00000000`003fff1c : nt!KiGeneralProtectionFault+0x10a
    fffff880`08b75940 fffff800`02afb0af : fffff800`02d0f400 00000000`00000023 fffffa80`00bd7290 fffffa80`023e5690 : nt!MiReplenishPageSlist+0x100
    fffff880`08b759a0 fffff800`02af0a9a : fffff683`fff1cca0 00000000`00000002 00000000`00000000 ffffffff`ffffffff : nt!MiRemoveAnyPage+0x24f
    fffff880`08b75ac0 fffff800`02ad382e : 00000000`00000001 000007ff`e3990000 000007ff`f09f6301 000007ff`f09f53c0 : nt!MmAccessFault+0x169a
    fffff880`08b75c20 00000000`7409c04d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
    00000000`1519eed8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7409c04d
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!MiReplenishPageSlist+100
    fffff800`02afab7f f00fba6b1000    lock bts dword ptr [rbx+10h],0
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  nt!MiReplenishPageSlist+100
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0x1E_nt!MiReplenishPageSlist+100
    
    BUCKET_ID:  X64_0x1E_nt!MiReplenishPageSlist+100
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 59
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Hey zig, I've ran the memtest stuff already. The first time through it showed 28416 errors, then I started pulling sticks and rerunning it. At the end of testing I ended up with all sticks back in the mobo and showing 0 errors. I let all tests make 7 full passes and run for 10 hours each. No errors showing yet I'm still getting crashes.

    For now I pulled two sticks of RAM and am just working on 4GB. Hoping the system will be stable for a while and then I can contact Corsair to replace these two whether they're bad or good, because I'm obviously getting crashes.

    I also did some searching in relation to my motherboard to see what RAM Gigabyte recommends, and they say 2x2GB DDR2 PC2-6400 1.8V. Since the Corsair I have is PC2-8500 2.1V and Gigabyte recommends PC2-6400 1.8V, would that make any differences or cause any problems?
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    You should never have any problems using RAM faster than the speed the motherboard can support. You just don't get the PC2-8500 speeds.
      My Computer


 

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