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Windows 7: Windows 7 Hang

04 Sep 2010   #1

Windows 7 Ultimate 64-bit
 
 
Windows 7 Hang

This actually has happened with my computer ever since I got it. I believe at one point in time, it had Windows XP on it but I don't remember if it did or not, let alone if it had the same problem. I then had Windows Vista (32-bit) and now Windows 7 (64-bit).

I cannot replicate the error at all, but on random days, my computer will just completely hang. No mouse or keyboard response. So therefore, CTRL+ALT+DEL is completely useless. I should note that my mouse and keyboard are wireless (RF, I think). The only way to remedy the situation is to press the reset button on my computer, or do a hard shutdown and turn it on, again. Of course, I'm then prompted to ether go into Safe Mode or start the computer normally. I wouldn't know what to do in Safe Mode, anyway.

I've looked through the Event Viewer and I can't see anything that looks like it could be causing the error. Maybe I'm missing something. I don't know.

Does anyone have a similar problem or at least know how to fix it? I'm wondering if there's a hardware problem somewhere or if it's software.

My System SpecsSystem Spec
.

04 Sep 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by JOSHSKORN View Post
This actually has happened with my computer ever since I got it. I believe at one point in time, it had Windows XP on it but I don't remember if it did or not, let alone if it had the same problem. I then had Windows Vista (32-bit) and now Windows 7 (64-bit).

I cannot replicate the error at all, but on random days, my computer will just completely hang. No mouse or keyboard response. So therefore, CTRL+ALT+DEL is completely useless. I should note that my mouse and keyboard are wireless (RF, I think). The only way to remedy the situation is to press the reset button on my computer, or do a hard shutdown and turn it on, again. Of course, I'm then prompted to ether go into Safe Mode or start the computer normally. I wouldn't know what to do in Safe Mode, anyway.

I've looked through the Event Viewer and I can't see anything that looks like it could be causing the error. Maybe I'm missing something. I don't know.

Does anyone have a similar problem or at least know how to fix it? I'm wondering if there's a hardware problem somewhere or if it's software.
Hi and welcome


There should be something in event viewer.

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Go to the windows log>application tab.

You want to look for critical errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.

If nothing appears obvious in the windows log>application tab you should also check the system tab.


If there is still no critical errors run a system file check to verify and repair your system files

Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.

Ken
My System SpecsSystem Spec
Reply

 Windows 7 Hang





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