BSOD after sleep (windows 7 64 bit)


  1. Posts : 6
    Windows 7 Ultimate x64
       #1

    BSOD after sleep (windows 7 64 bit)


    i get a bsod everytime i resume from sleep, i thought it was a software problem and reformatted the pc but its the same story, im on windows 7 64bit

    Script:
    Problem signature:
      
    Problem Event Name:    BlueScreen
      OS Version
    :    6.1.7600.2.0.0.256.1
      Locale ID
    :    1033

    Additional information about the problem
    :
      
    BCCode:    7a
      BCP1
    :    0000000000000020
      BCP2
    :    FFFFFFFFC000009D
      BCP3
    :    FFFFFA800594C078
      BCP4
    :    0000000000000000
      OS Version
    :    6_1_7600
      Service Pack
    :    0_0
      Product
    :    256_1

    Files that help describe the problem
    :
      
    C:\Windows\Minidump\022612-39515-01.dmp
      C
    :\Users\k\AppData\Local\Temp\WER-55224-0.sysdata.xml 

    im also attaching a minidump file, please help me
      My Computer


  2. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #2

    so i have attached the necessary attachments after reading the BSOD - Posting Instructions they are in bsod.rar

    and my system specs
    amd 965
    nvidia gtx 460
    gskill ripjaws 4gb ddr3
      My Computer


  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #3

    1. Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

    They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

    Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

    When finished you can use this Freeware:

    MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

    Using MagicISO to create ISO image files




    2. Suggest you run Check Disk too.


    Disk Check
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    After doing what JMH says be sure to update to SP-1


    Please run the update readiness tool and then update to SP-1



    Ensure you install the correct 64 or 32 bit option for your system)
    Download the System Update Readiness Tool (64bit)
    Download the System Update Readiness Tool (32bit)


    Now update to SP-1

    Learn how to install Windows 7 Service Pack 1 (SP1)
      My Computer


  5. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #5

    JMH said:
    1. Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

    They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

    Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

    When finished you can use this Freeware:

    MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

    Using MagicISO to create ISO image files




    2. Suggest you run Check Disk too.


    Disk Check
    i removed daemon tools still i have the problem i cant understand why....
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #6

    Please upload the latest crash reports. We can't help you understand why you are still having problems without them.
      My Computer


  7. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Done :) i have uploaded the latest ones
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #8

    Problem Devices:
    Code:
    Marvell 91xx Config ATA Device	IDE\PROCESSORMARVELL_91XX_CONFIG_____________________1.01____\6&10E1F5B8&0&1.1.0	The drivers for this device are not installed.
    Universal Serial Bus (USB) Controller	PCI\VEN_1033&DEV_0194&SUBSYS_50071458&REV_03\4&38482B95&0&0038	The drivers for this device are not installed.
    Install the drivers for the above devices.


    Antivirus Software? I would recommend installing either or the Run a full scan on your system with the security software once it is installed and updated.


    Possible out of date drivers:
    Code:
    Rt64win7	fffff880`03e6a000	fffff880`03e9c000	Thu Feb 26 02:04:13 2009 (49a65b0d)	000361a5		Rt64win7.sys
    GEARAspiWDM	fffff880`03eb8000	fffff880`03ec5000	Mon May 18 06:17:04 2009 (4a1151c0)	000159b4		GEARAspiWDM.sys
    Update Rt64win7.sys your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC from Realtek

    GEARAspiWDM.sys (this driver rarely is a problem unless iTunes or a CD/DVD program is causing crashes)


    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [D:\Kingston\BSODDmpFiles\mkiriti\Windows_NT6_BSOD_jcgriff2\031212-30061-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02e5e000 PsLoadedModuleList = 0xfffff800`0309be50
    Debug session time: Mon Mar 12 06:08:28.580 2012 (UTC - 6:00)
    System Uptime: 0 days 17:00:39.446
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7A, {20, ffffffffc000009d, fffffa800594b078, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4c830 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KERNEL_DATA_INPAGE_ERROR (7a)
    The requested page of kernel data could not be read in.  Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: 0000000000000020, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc000009d, error status (normally i/o status code)
    Arg3: fffffa800594b078, current process (virtual address for lock type 3, or PTE)
    Arg4: 0000000000000000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    
    Debugging Details:
    ------------------
    
    
    ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED
    
    DISK_HARDWARE_ERROR: There was error with disk hardware
    
    BUGCHECK_STR:  0x7a_c000009d
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  1
    
    LAST_CONTROL_TRANSFER:  from fffff80002f07bec to fffff80002ecff00
    
    STACK_TEXT:  
    fffff880`03108828 fffff800`02f07bec : 00000000`0000007a 00000000`00000020 ffffffff`c000009d fffffa80`0594b078 : nt!KeBugCheckEx
    fffff880`03108830 fffff800`02eb9e67 : fffffa80`0594b010 00000000`c000009d 00000000`00000000 fffffa80`0594b0a8 : nt! ?? ::FNODOBFM::`string'+0x4c830
    fffff880`031088f0 fffff800`02eac92f : fffffa80`03a12b60 fffffa80`03a12bb0 00000000`00000000 00000000`00000000 : nt!IopCompletePageWrite+0x57
    fffff880`03108920 fffff800`02ed725d : fffffa80`03a12b60 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x1d7
    fffff880`031089a0 fffff800`02ed354b : 00000103`05aca901 00000000`00000000 fffff800`00000000 fffff880`03108a50 : nt!KiCommitThreadWait+0x3dd
    fffff880`03108a30 fffff800`02e68a8f : fffffa80`00000002 fffff880`03108d20 00000000`00000001 fffffa80`00000013 : nt!KeWaitForMultipleObjects+0x271
    fffff880`03108ce0 fffff800`03173166 : fffffa80`03a12b60 00000000`00000000 00000000`00000080 00000000`00000001 : nt!MiModifiedPageWriter+0xcf
    fffff880`03108d40 fffff800`02eae486 : fffff880`02d64180 fffffa80`03a12b60 fffff880`02d6efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`03108d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+4c830
    fffff800`02f07bec cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+4c830
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600
    
    FAILURE_BUCKET_ID:  X64_0x7a_c000009d_nt!_??_::FNODOBFM::_string_+4c830
    
    BUCKET_ID:  X64_0x7a_c000009d_nt!_??_::FNODOBFM::_string_+4c830
    
    Followup: MachineOwner
    ---------
    I suspect this is due to the missing Marvell controller.


    Also, install all Windows updates once you get all device drivers installed/updated. I noticed you only have 15 updates installed and have not yet installed Service Pack 1...
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:46.
Find Us