A few quick questions -
Have you done this?
*Type event viewer in search.
*Go to the windows Logs>applications tab.
*Note errors (they have red in the left column) that relate to app hang, app crash, or DEP.
*Record the Event ID and source codes and tell us what they say.
What browser are you using?
Please also fill in your System Specs to better enable us to help you.
Instructions are under my signature.