Events Viewer


  1. Posts : 708
    Windows 7 Pro
       #1

    Events Viewer


    I am running Win 7 Pro, 32 bits

    I was trying to run down a problem with Windows Explorer crashing and wanted to check the Events Log. When I went to check it it I got this:

    Attachment 95544

    I then check Services and got this:

    Attachment 95545

    There is no Events Viewer service shown, or I don't know how it is listed.

    I need a little help to get Events Viewer running.

    Thank you
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    huffman said:
    I am running Win 7 Pro, 32 bits

    I was trying to run down a problem with Windows Explorer crashing and wanted to check the Events Log. When I went to check it it I got this:

    Attachment 95544

    I then check Services and got this:

    Attachment 95545

    There is no Events Viewer service shown, or I don't know how it is listed.

    I need a little help to get Events Viewer running.

    Thank you
    where did you get your win 77 image from?

    do you have a backup from before the problem?
      My Computer


  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #3
      My Computer


  4. Posts : 708
    Windows 7 Pro
    Thread Starter
       #4

    zigzag3143

    where did you get your win 77 image from?
    Not sure what you are asking. I got my Win 7 Pro on the student purchase program from Microsoft.

    do you have a backup from before the problem?
    I am not exactly sure when the problem started, but I do have Acronis backups as long ago as 7/20/2010. I actually have an image made when Win 7 was installed before any programs were installed. I really don't want to go back that far. I may resort to putting the 7/20 image back.

    I see not having the events logs available as a bigger issue than the crashing of Windows Explorer.

    whs i followed that link and as I see it, he had more options under event viewer than I have. Actually I have no options unless I can get the events service turned on.

    Attachment 95737

    I have no idea how to get the events service turned on.

    I do have Win 7 installed on another small pc and everything on it seems to work fine. I can see all the events logs.

    Thanks for any help
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    Try running chkdsk /r
    please noticed the space between the (k) and the (/)
      My Computer


  6. Posts : 708
    Windows 7 Pro
    Thread Starter
       #6

    I put back an Acronis image made a month ago and now I have the Event Viewer.

    I cleared several of event logs so I can now check those without having to wade through a multitude of error reports.

    Windows Explorer is still crashing . It only does it once with a new boot then runs fine until I reboot again. Hopefully I can now track it down.

    One error that showed was I have a bad sector(s) on one or both hard drives, but hard drive checker does not show any bad sectors.
      My Computer


  7. Posts : 708
    Windows 7 Pro
    Thread Starter
       #7

    This morning Windows Explorer stopped working again and went to Event Viewer --> Windows Logs --> Application and got the following information:

    Error 9/7/2010 4:28:15 AM Application 1002 (101)
    Log Name: Application
    Source: Application Hang
    Date: 9/7/2010 4:28:15 AM
    Event ID: 1002
    Task Category: (101)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: jerry-PC
    Description:
    The program Explorer.EXE version 6.1.7600.16450 stopped interacting with Windows and was closed. To see if more
    information about the problem is available, check the problem history in the Action Center control panel.
    Process ID: 6fc
    Start Time: 01cb4e65f9b7c326
    Termination Time: 0
    Application Path: C:\Windows\Explorer.EXE
    Report Id: d3319f52-ba59-11df-8a6c-00241d8bbacd
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-09-07T08:28:15.000000000Z" />
    <EventRecordID>6233</EventRecordID>
    <Channel>Application</Channel>
    <Computer>jerry-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Explorer.EXE</Data>
    <Data>6.1.7600.16450</Data>
    <Data>6fc</Data>
    <Data>01cb4e65f9b7c326</Data>
    <Data>0</Data>
    <Data>C:\Windows\Explorer.EXE</Data>
    <Data>d3319f52-ba59-11df-8a6c-00241d8bbacd</Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
    </EventData>
    </Event>


    I then went to the Action Center and got this info:

    Attachment 95953

    Then I looked at more details:

    Attachment 95954


    Seems the error is caused by Video Hardware. I use onboard video.

    I got a screen shot of even more detail, but it so small you can not read it. It was essentially about the .dmp file, with no real help.

    I then had it try to find a solution and that came back "No Solution found".
    I sent the error report (where ever it goes) perhaps someone will find a solution.

    I guess I will live with the problem until something is found.

    Thanks
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:25.
Find Us