BSOD randomly

shank · 09 Sep 2010

Hi guys. Was using utorrent and the system restarted. It's happened a couple of times today, but hasn't happened before. I've been using the latest version for some time so this is the first time its happening. Using bluescreenview, i get the following output.

Dump File : 090910-23556-01.dmp
Crash Time : 9/9/2010 3:31:04 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02e0a477
Caused By Driver : hal.dll
Caused By Address : hal.dll+2477
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\090910-23556-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600

Any ideas what could be wrong? Thanks!

shank · 09 Sep 2010

Sorry forgot to attach the zip file. I'm using a Acer Timeline laptop with Windows 7 Home Premium 64-bit, 4GB ram. My harddisk has got 40 gb of free space left. That should be okay right.

shank · 09 Sep 2010

Anyone? Please help. Thank you!

shank · 09 Sep 2010

Could someone please help?

shank · 10 Sep 2010

Bump.

Jonathan_King · 10 Sep 2010

Hello Shank,

It appears the problem is being caused by your old Intel WiFi drivers.

Code:

NETw5s64.sys Tue Sep 15 15:40:39 2009 (4AAFEDB7)

Please install these July 2 ones: Â IntelÂ® PRO/Wireless and WiFi Link Drivers-Only for Windows 7*

...Summary of the Dumps:

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep  9 03:29:53.286 2010 (UTC - 4:00)
System Uptime: 0 days 1:46:14.627
BugCheck A, {0, 2, 0, fffff80002e0a477}
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+b76b )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Sep  8 15:34:52.238 2010 (UTC - 4:00)
System Uptime: 0 days 0:43:38.579
BugCheck A, {0, 2, 0, fffff80002e0a477}
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+b76b )
BUGCHECK_STR:  0xA
PROCESS_NAME:  uTorrent.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Sep  8 14:41:33.389 2010 (UTC - 4:00)
System Uptime: 0 days 0:34:24.730
BugCheck A, {0, 2, 0, fffff800033eb477}
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+b76b )
BUGCHECK_STR:  0xA
PROCESS_NAME:  uTorrent.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Sep  8 14:06:38.014 2010 (UTC - 4:00)
System Uptime: 0 days 11:47:30.355
BugCheck A, {0, 2, 0, fffff800033ed477}
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+b76b )
BUGCHECK_STR:  0xA
PROCESS_NAME:  System

shank · 11 Sep 2010

Thanks Jonathan_King! I installed those drivers, and it seems to be working fine now. Thank you so much, you've been really helpful and prompt. Cheers!

Jonathan_King · 11 Sep 2010

Thanks for the report Shank. I hope it stays that way!

If you need anything else, feel free to post.