Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD / freezing

10 Sep 2010   #1
ottjixer

Windows 7 home premium
 
 
BSOD / freezing

I have a custom built desktop, 6 mths old.

Win 7 - Home premium 64bit (re-installed 2 months ago)
Video Card - ATI HD 5770
148 GB HD (114 GB free)

I followed the instructions as outline by the moderator and attached the following below. Here is the error report.

Thanks in advance for your help


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFF98016ACCFD4
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88003FA2125
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1


My System SpecsSystem Spec
.
10 Sep 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome!

It appears hardware is the cause, so we'd better get started on some diagnostics right away.

First, test RAM. RAM - Test with Memtest86+

Next, test CPU: http://www.sevenforums.com/tutorials...t-prime95.html

Be sure to keep an eye on Speedfan, and let us know what the temps are like.

Test GFX card: Video Card - Stress Test with Furmark

...Summary of the Dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep  2 08:54:43.919 2010 (GMT-4)
System Uptime: 0 days 0:00:12.760
BugCheck 124, {0, fffffa8004ebe038, 0, 0}
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Sep  1 08:37:07.154 2010 (GMT-4)
System Uptime: 0 days 0:00:11.996
BugCheck 124, {0, fffffa8004d037f8, 0, 0}
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 31 18:09:53.184 2010 (GMT-4)
System Uptime: 0 days 0:00:13.026
BugCheck 124, {0, fffffa8004e81038, 0, 0}
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 20 15:50:18.579 2010 (GMT-4)
System Uptime: 0 days 0:00:10.420
BugCheck 124, {0, fffffa8004ec44f8, 0, 0}
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 13 19:12:09.513 2010 (GMT-4)
System Uptime: 0 days 0:00:12.355
BugCheck 124, {0, fffffa8004e3d7a8, 0, 0}
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
You'll notice uptimes:
Code:

System Uptime: 0 days 0:00:12.760
System Uptime: 0 days 0:00:11.996
System Uptime: 0 days 0:00:13.026
System Uptime: 0 days 0:00:10.420
System Uptime: 0 days 0:00:12.355
That may very well be a heat issue.
My System SpecsSystem Spec
10 Sep 2010   #3
ottjixer

Windows 7 home premium
 
 

Thanks J_K. Working on your suggestions. I've got one of those Lian-li aluminum cases and the last temp reading I took from the bios was:

cpu - 45 deg celcius
mb - 37 deg celcius

Thanks again
jixer
My System SpecsSystem Spec
.

10 Sep 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

I found another possible cause, McAfee. Please remove it with this tool: http://download.mcafee.com/products/...tches/MCPR.exe

It is running on startup, and I have seen it cause BSODs before. That may be an explanation for the uptimes shown.
My System SpecsSystem Spec
Reply

 BSOD / freezing




Thread Tools




Similar help and support threads
Thread Forum
Not BSOD but freezing
Hey guys, My computer isn't BSOD, but it's freezing completely and I can leave it for 24 hours and it doesn't ever reset or bluescreen. The screen just locks up and I have to hard reset. I've ran MemTest86 for 24 hours, Prime95 for 24 hours, and Furmark for 15 minutes. All of these ran...
General Discussion
Newly built computer random freezing and freezing on starting windows
I recently built my first PC three days ago... Specs: i7 bloomfield 960 processor 4x4 vengeance ram crosair hx850 PSU evga x58 ftw3 mobo hd 6870 radeon graphics xfx When I first installed windows it started to work just fine but I soon noticed that it would randomly freeze every 15-30...
General Discussion
BSOD and Freezing - HELP!
I am experiencing BSOD and freezing very frequently, please help me out. Windows7 Home x64 OEM Fairly new system - bought in October Dell Studio XPS 9100 Ohh...Happy New Year!! :party:
BSOD Help and Support
Many BSoD and some freezing
I am getting many BSoD. If I manage to get past the first 20 minutes it will usually last 3 days. No two times did it seem like it was the same thing that caused it to happen. But it is ofter at the beginning of some task. Either starting a program or clicking on a menu items of some program. ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 07:15.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App