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Windows 7: BSOD on my comp

10 Sep 2010   #1

windows profesional x64
 
 
BSOD on my comp

Basic Information
- x64 Bit.
- Windows 7 profesional
- Full Retail (As in I bought the OS and installed it myself. *just making sure*)
- Itดs around ฝyear old computer.

The computer have struggled from the begining I got it. First of I get bluescreens all the time and the guy that builded it changed ram memorys. It went better after that. But I now get random bluescreens it can happen when I play games or if Iดm just browsing the net. totaly randome. Just befor I get the BSOD itดs like horisontinel color stripes all over the screen. So I think it can be somthing with my graphiccard? I have updated drivers several times and formated my computer and updated every driver posible (I think)

I have no idea what to do. Plz help me =) And hope I did right with the rar file!

My System SpecsSystem Spec
.

12 Sep 2010   #2

windows profesional x64
 
 

bump
My System SpecsSystem Spec
12 Sep 2010   #3

Windows 7 Professional x64
 
 

Welcome!

I have 3 suggestions.

First, remove AVG with this tool: http://download.avg.com/filedir/util...removerx64.exe

Replace it with MSE: http://www.microsoft.com/security_essentials
My System SpecsSystem Spec
.


12 Sep 2010   #4

windows profesional x64
 
 

I did tryed that yesturday and havent got a singel BSOD yet =) but just a question, you said 3 suggestions but I can only se one, are you edit later or you just forgot? :P Thx for the help Anyway =)
My System SpecsSystem Spec
12 Sep 2010   #5

windows profesional x64
 
 

Just got another bluescreen when msn stopped working...
My System SpecsSystem Spec
12 Sep 2010   #6

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Krabban View Post
Just got another bluescreen when msn stopped working...
Many apologies, that was typed at 1:45 AM, way past my normal bedtime! I believe I fell asleep at my keyboard a few minutes after posting that. I didn't even post the log.

Here are the rest of my suggestions:

2) Remove Norton with this tool: ftp://ftp.symantec.com/public/englis...moval_Tool.exe

Install MSE as a replacement: http://www.microsoft.com/security_essentials

3) I see you have Daemon Tools installed, which uses a high-risk driver SPTD.sys. Please remove Deamon Tools, and then remove SPTD with this tool: http://www.duplexsecure.com/download...t-v174-x64.exe

4) Install this Realtek driver: Realtek

And for the logs.

...Summary of the Dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Sep 11 00:13:51.705 2010 (UTC - 4:00)
System Uptime: 0 days 1:59:18.798
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : srv.sys ( srv!ComputeAvgQueueDepth+82 )
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 10 22:13:48.413 2010 (UTC - 4:00)
System Uptime: 0 days 5:20:36.506
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Sep 12 06:25:34.324 2010 (UTC - 4:00)
System Uptime: 0 days 18:26:44.615
BugCheck 1A, {403, fffff680000252c0, fe200000b2c28847, effff680000252c0}
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3c8 )
BUGCHECK_STR:  0x1a_403
PROCESS_NAME:  msnmsgr.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
My System SpecsSystem Spec
14 Sep 2010   #7

windows profesional x64
 
 

I donดt rly understand what norton have to do with it? I have payed for it so would like to still have it... But after I did what you said I get more bSODดs then befor. Almost 1 every hour. Do I rly need to change to mse to stop it?
My System SpecsSystem Spec
14 Sep 2010   #8

Windows 7 Professional x64
 
 

I still see Norton installed, so please remove that.

Norton is a good program, but it is famous for causing BSODs. Tell you what, remove it completely for now, and if the BSODs stop, you can try installing it again.

...Summary of the Dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Sep 14 07:32:16.335 2010 (UTC - 4:00)
System Uptime: 0 days 0:58:00.428
BugCheck 3B, {c0000005, fffff80002ce414b, fffff88007894f40, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+13b )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Sep 14 06:33:33.408 2010 (UTC - 4:00)
System Uptime: 0 days 0:23:12.500
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
We may want to investigate this later:
Code:
OVERLAPPED_MODULE: Address regions for 'BHDrvx64' and 'BHDrvx64.sys' overlap
My System SpecsSystem Spec
18 Sep 2010   #9

windows profesional x64
 
 

Still getting blue screens like every hour.
My System SpecsSystem Spec
18 Sep 2010   #10

Windows 7 Professional x64
 
 

I still see Norton drivers in RAM:
Code:
ENG64.SYS    Thu Jul 01 14:11:13 2010
EX64.SYS     Thu Jul 01 14:19:15 2010
SYMDS64.SYS  Mon Aug 17 19:35:30 2009
SYMEFA64.SYS Wed Apr 21 17:47:39 2010
SYMEVENT64x86.SYS Thu Aug 13 18:28:21 2009 
SYMTDIV.SYS  Tue May 04 00:38:27 2010
Try running this tool again: ftp://ftp.symantec.com/public/englis...moval_Tool.exe

Remember, if the crashes do not stop after this, you can reinstall it when we finally get them figured out.

At least for now, install MSE: http://www.microsoft.com/security_essentials

Code:
OVERLAPPED_MODULE: Address regions for 'IDSvia64' and 'IDSvia64.sys' overlap

OVERLAPPED_MODULE: Address regions for 'BHDrvx64' and 'BHDrvx64.sys' overlap
Do you have a friend who would be willing to lend you his video card to test out?

...Summary of the Dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Sep 18 04:39:08.790 2010 (UTC - 4:00)
System Uptime: 0 days 0:49:21.883
BugCheck A, {fffffa80072a8010, 2, 1, fffff80002d91ab7}
Probably caused by : memory_corruption ( nt!MiReleaseConfirmedPageFileSpace+87 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  Wow.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Sep 18 03:33:43.913 2010 (UTC - 4:00)
System Uptime: 0 days 0:05:20.005
BugCheck 3B, {c0000005, fffff88004aa6a23, fffff880079b9b50, 0}
Probably caused by : atikmdag.sys ( atikmdag+60a23 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Wow.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 17 13:05:56.908 2010 (UTC - 4:00)
System Uptime: 0 days 0:28:24.000
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E_0
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
My System SpecsSystem Spec
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 BSOD on my comp




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