BSOD on my comp

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  1. Posts : 13
    windows profesional x64
       #1

    BSOD on my comp


    Basic Information
    - x64 Bit.
    - Windows 7 profesional
    - Full Retail (As in I bought the OS and installed it myself. *just making sure*)
    - Itดs around ฝyear old computer.

    The computer have struggled from the begining I got it. First of I get bluescreens all the time and the guy that builded it changed ram memorys. It went better after that. But I now get random bluescreens it can happen when I play games or if Iดm just browsing the net. totaly randome. Just befor I get the BSOD itดs like horisontinel color stripes all over the screen. So I think it can be somthing with my graphiccard? I have updated drivers several times and formated my computer and updated every driver posible (I think)

    I have no idea what to do. Plz help me =) And hope I did right with the rar file!
      My Computer


  2. Posts : 13
    windows profesional x64
    Thread Starter
       #2

    bump
      My Computer


  3. Posts : 13,354
    Windows 7 Professional x64
       #3

    Welcome!

    I have 3 suggestions.

    First, remove AVG with this tool: http://download.avg.com/filedir/util...removerx64.exe

    Replace it with MSE: http://www.microsoft.com/security_essentials
      My Computer


  4. Posts : 13
    windows profesional x64
    Thread Starter
       #4

    I did tryed that yesturday and havent got a singel BSOD yet =) but just a question, you said 3 suggestions but I can only se one, are you edit later or you just forgot? :P Thx for the help Anyway =)
      My Computer


  5. Posts : 13
    windows profesional x64
    Thread Starter
       #5

    Just got another bluescreen when msn stopped working...
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #6

    Krabban said:
    Just got another bluescreen when msn stopped working...
    Many apologies, that was typed at 1:45 AM, way past my normal bedtime! I believe I fell asleep at my keyboard a few minutes after posting that. I didn't even post the log.

    Here are the rest of my suggestions:

    2) Remove Norton with this tool: ftp://ftp.symantec.com/public/englis...moval_Tool.exe

    Install MSE as a replacement: http://www.microsoft.com/security_essentials

    3) I see you have Daemon Tools installed, which uses a high-risk driver SPTD.sys. Please remove Deamon Tools, and then remove SPTD with this tool: http://www.duplexsecure.com/download...t-v174-x64.exe

    4) Install this Realtek driver: Realtek

    And for the logs.

    ...Summary of the Dumps:
    Code:
    
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Sep 11 00:13:51.705 2010 (UTC - 4:00)
    System Uptime: 0 days 1:59:18.798
    BugCheck 1E, {0, 0, 0, 0}
    Probably caused by : srv.sys ( srv!ComputeAvgQueueDepth+82 )
    BUGCHECK_STR:  0x1E_0
    PROCESS_NAME:  System
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Fri Sep 10 22:13:48.413 2010 (UTC - 4:00)
    System Uptime: 0 days 5:20:36.506
    BugCheck 1E, {0, 0, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
    BUGCHECK_STR:  0x1E_0
    PROCESS_NAME:  System
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sun Sep 12 06:25:34.324 2010 (UTC - 4:00)
    System Uptime: 0 days 18:26:44.615
    BugCheck 1A, {403, fffff680000252c0, fe200000b2c28847, effff680000252c0}
    Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3c8 )
    BUGCHECK_STR:  0x1a_403
    PROCESS_NAME:  msnmsgr.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    
    Last edited by Jonathan_King; 18 Sep 2010 at 04:38.
      My Computer


  7. Posts : 13
    windows profesional x64
    Thread Starter
       #7

    I donดt rly understand what norton have to do with it? I have payed for it so would like to still have it... But after I did what you said I get more bSODดs then befor. Almost 1 every hour. Do I rly need to change to mse to stop it?
      My Computer


  8. Posts : 13,354
    Windows 7 Professional x64
       #8

    I still see Norton installed, so please remove that.

    Norton is a good program, but it is famous for causing BSODs. Tell you what, remove it completely for now, and if the BSODs stop, you can try installing it again.

    ...Summary of the Dumps:
    Code:
    
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Tue Sep 14 07:32:16.335 2010 (UTC - 4:00)
    System Uptime: 0 days 0:58:00.428
    BugCheck 3B, {c0000005, fffff80002ce414b, fffff88007894f40, 0}
    Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+13b )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  svchost.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Tue Sep 14 06:33:33.408 2010 (UTC - 4:00)
    System Uptime: 0 days 0:23:12.500
    BugCheck 1E, {0, 0, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
    BUGCHECK_STR:  0x1E_0
    PROCESS_NAME:  System
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    
    We may want to investigate this later:
    Code:
    OVERLAPPED_MODULE: Address regions for 'BHDrvx64' and 'BHDrvx64.sys' overlap
      My Computer


  9. Posts : 13
    windows profesional x64
    Thread Starter
       #9

    Still getting blue screens like every hour.
      My Computer


  10. Posts : 13,354
    Windows 7 Professional x64
       #10

    I still see Norton drivers in RAM:
    Code:
    ENG64.SYS    Thu Jul 01 14:11:13 2010
    EX64.SYS     Thu Jul 01 14:19:15 2010
    SYMDS64.SYS  Mon Aug 17 19:35:30 2009
    SYMEFA64.SYS Wed Apr 21 17:47:39 2010
    SYMEVENT64x86.SYS Thu Aug 13 18:28:21 2009 
    SYMTDIV.SYS  Tue May 04 00:38:27 2010
    Try running this tool again: ftp://ftp.symantec.com/public/englis...moval_Tool.exe

    Remember, if the crashes do not stop after this, you can reinstall it when we finally get them figured out.

    At least for now, install MSE: http://www.microsoft.com/security_essentials

    Code:
    OVERLAPPED_MODULE: Address regions for 'IDSvia64' and 'IDSvia64.sys' overlap
    
    OVERLAPPED_MODULE: Address regions for 'BHDrvx64' and 'BHDrvx64.sys' overlap
    Do you have a friend who would be willing to lend you his video card to test out?

    ...Summary of the Dumps:
    Code:
    
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Sep 18 04:39:08.790 2010 (UTC - 4:00)
    System Uptime: 0 days 0:49:21.883
    BugCheck A, {fffffa80072a8010, 2, 1, fffff80002d91ab7}
    Probably caused by : memory_corruption ( nt!MiReleaseConfirmedPageFileSpace+87 )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  Wow.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sat Sep 18 03:33:43.913 2010 (UTC - 4:00)
    System Uptime: 0 days 0:05:20.005
    BugCheck 3B, {c0000005, fffff88004aa6a23, fffff880079b9b50, 0}
    Probably caused by : atikmdag.sys ( atikmdag+60a23 )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  Wow.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Fri Sep 17 13:05:56.908 2010 (UTC - 4:00)
    System Uptime: 0 days 0:28:24.000
    BugCheck 1E, {0, 0, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
    BUGCHECK_STR:  0x1E_0
    PROCESS_NAME:  System
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    
      My Computer


 
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