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#11
okay.. ill finish the second MB scan and confirm that the problem really is fixed then ill report back then
thanks
okay.. ill finish the second MB scan and confirm that the problem really is fixed then ill report back then
thanks
damn. the problem came back! =(
after a succesful mb scan, found 0 items.. i restarted the comp to double check
it took the computer restart twice before i saw the login page. i tried it again.. and it took it 5times..
so i guess it wasnt a malware problem..
should i try the clean boot?
clean boot makes no difference. that is all the services and startup disabled apart from the microsoft services
Thehay
Rich was briallant to see this was viral, Kudos to rich. Do you have a backup from before the infection?
If not the only way you may be even somewhat sure its gone is to clean install the OS. You should also be scanning any other partition even if it is empty.
Some nasties can replicate themselves across partitions and hide.
Kudo's Rich
so it is a virus?
i have tried to use system restore but everytime i try, i get an error:
"There was an unexpected error:
Catastrophic failure (0x8000FFFF)
System Restore will now close."
and i dont have any empty partitions. just a C and D drive which i both scanned
by clean install. does that mean reinstalling windows7?
OK This is what we have. At least 2 virus according to Mcafee, and clean boot makes no difference. It seems to me that my hunch was correct, the problem is caused by a virus. Your choice at this point is clear, you can do a clean install which is a reinstall, and in your case with a format, or go to the security forum and see what they say. The only thing that they can do is remove the virus. If that is the case, you are left with the possiblity, that Ken mentioned, namely that the virus can be hidden and still present even after the alleged removal. The choice is yours.
Clean Install Windows 7
For your own information. Malwarebytes and Mcafee are not looking for the same thing. As a rule what Mcafee finds can be a lot worse than findings by Malwarebytes. Do not be fooled by the no malware that was on the last Malwarebytes report.
okay... i probs wont do a clean install.. unless the problem gets bad enough to the point i have to..
ill head over to securities forum and see what happens there..
thanks for your help here!