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Windows 7: BSOD multiple times daily

11 Sep 2010   #1

Windows 7 Home Premium 64 bit, SP 1
 
 
BSOD multiple times daily

Hello all, I'll try to get all my stats out first:

-purchased a Compaq about 3.5 years ago that was running VISTA
-When Windows 7 came out, I formatted hard drive and installed Windows 7
-Have installed ALL critical updates. One optional update has not played nicely with my wireless networking device -- made it keep uninstalling -- so I backed that one out.

BSOD will come when using chrome.exe, zune.exe, and also whenever a commercial comes on Hulu - Watch your favorites. Anytime. For free. (only when a commercial plays, oddly, though) and others programs/instances I haven't Identified, probably.

I uninstalled Zune and re-downloaded to ensure that it was up to date, installed the most recent Zune/Windows 7 update as well. Still BSOD happens just when running zune software -- the device isn't even plugged in. BSOD with chrome.exe happens infrequently, but it has happened.

So I downloaded MemTest and ran for 7 passes -- zero errors.

I tried to post my minidump (.dmp) files here but the server said they were invalid. They are available on SkyDrive here:

public uploads - Windows Live


If anyone can view and/or recommend more to fix I would appreciate it.

matt

My System SpecsSystem Spec
.

11 Sep 2010   #2

 

My System SpecsSystem Spec
11 Sep 2010   #3

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello and Welcome !

Seesm like your Linksys USB wireless adapter (RaLink chipset) is causing the problem. Uninstall the Driver and see if you can get an updated driver. Make sure the device is compatible with Windows 7

Driver that caused to crash:

Code:
netr70.sys   Fri Oct 20 05:18:50 2006
Bugcheck:
Code:
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 62b0000c, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 8dccfbcf, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82ba7718
Unable to read MiSystemVaType memory at 82b87160
 62b0000c 

CURRENT_IRQL:  2

FAULTING_IP: 
netr70+26bcf
8dccfbcf c6400c01        mov     byte ptr [eax+0Ch],1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  Zune.exe

LAST_CONTROL_TRANSFER:  from 8dccfd8c to 8dccfbcf

STACK_TEXT:  
WARNING: Stack unwind information not available. Following frames may be wrong.
8078ad98 8dccfd8c 85d80000 8078addc 8dccfcfe netr70+0x26bcf
8078ada4 8dccfcfe 85d80000 85dedad0 00000080 netr70+0x26d8c
8078addc 87e38317 7a212670 7a419900 85f89014 netr70+0x26cfe
8078ae08 87e1cc36 85deef00 85be66f8 00000000 Wdf01000!FxRequestBase::CompleteSubmitted+0xf6
8078ae24 87e1ccde 01ded988 84818390 8078ae5c Wdf01000!FxIoTarget::RequestCompletionRoutine+0x12d
8078ae34 82ac88b6 00000000 85deef00 85ded988 Wdf01000!FxIoTarget::_RequestCompletionRoutine+0x35
8078ae5c 82aa7b33 00000000 85deef00 84818390 nt!IopUnloadSafeCompletion+0x45
8078aea0 8da3f868 82a7f354 84adc6f0 00000000 nt!IopfCompleteRequest+0x128
8078aed0 8da40178 864fc4f0 85deef00 85f8905c USBPORT!USBPORT_Core_iCompleteDoneTransfer+0x6e0
8078aefc 8da439af 85776028 857760f0 85776a98 USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x33b
8078af24 8da3dd18 85776028 85776a98 85776002 USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xbc
8078af48 82aa73b5 85776aa4 85776002 00000000 USBPORT!USBPORT_Xdpc_Worker+0x173
8078afa4 82aa7218 82b68d20 84866a08 00000000 nt!KiExecuteAllDpcs+0xf9
8078aff4 82aa69dc 8ba5a97c 00000000 00000000 nt!KiRetireDpcList+0xd5
8078aff8 8ba5a97c 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
82aa69dc 00000000 0000001a 00d6850f bb830000 0x8ba5a97c


STACK_COMMAND:  kb

FOLLOWUP_IP: 
netr70+26bcf
8dccfbcf c6400c01        mov     byte ptr [eax+0Ch],1

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  netr70+26bcf

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: netr70

IMAGE_NAME:  netr70.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4538beaa

FAILURE_BUCKET_ID:  0xD1_netr70+26bcf

BUCKET_ID:  0xD1_netr70+26bcf
Hope this helps,
Captain
My System SpecsSystem Spec
.


11 Sep 2010   #4

Windows 7 Home Premium 64 bit, SP 1
 
 
yay!

Captain Jack, it helped a ton. Thanks for the diagnosis.

matt
My System SpecsSystem Spec
11 Sep 2010   #5

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by mlbettilyon View Post
Captain Jack, it helped a ton. Thanks for the diagnosis.

matt
Hello Matt,

Glad that i could help

- Captain
My System SpecsSystem Spec
Reply

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