Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: System does not wake up from S3(STR) after replacing graphics card

12 Sep 2010   #1
hirak99

Windows 7 Ultimate 64bit + Windows XP SP3 + Ubuntu 10.04 64bit
 
 
System does not wake up from S3(STR) after replacing graphics card

Hi,
I replaced the graphics card from NVidia 8600 GTS (256mb) to MSI R5770 Hawk. Since the replacement, Windows sleeps normally, but won't wake up. When I press the power button to wake up, after a while keyboard Num lock turns on, and system freezes with no display and no hard disk activity. This used to work well with the 8600 GTS.

Everything else works great - system seems to be quite stable otherwise under load (i.e. while playing games).

Any idea or suggestions on what could be wrong?

The rest of my system is as follows:
CPU: Athlon X2 4000+
PSU: Coolermaster eXtreme 390W
Motherboard: GA-M61SME-S2

Thanks


My System SpecsSystem Spec
.

12 Sep 2010   #2
usasma
Microsoft MVP

 
 

Are there any memory dumps in the C:\Windows\Minidump folder?
If so, that may indicate that the system is crashing rather than just not waking up.

I had a similar problem with an Asus P6T Deluxe board that I couldn't fix. Finally got an Asus P6T Deluxe v2 board and it works fine.

Here's a link to your mobo's download page: Search - GIGABYTE

So, a few questions:
Do you have the latest BIOS installed? If not, what version do you have installed? The latest is version F10A from 2008.

Have you updated your video drivers from the ATI website or the MSI site? If not from the ATI website, please download and install the latest drivers from the ATI website. DO NOT install the Catalyst Control Center (and if you have it installed, please uninstall it) - there is an option to download the Driver-Only, please use that (as the Catalyst Control Center has had some issues with Win7 in the past). To be sure, please uninstall the current ATI stuff before installing the freshly downloaded drivers.

Have you updated your chipset drivers from the nVidia website? From what I can see, there's not a "certified" Win7 set of drivers for your mobo. BUT, if you select the Vista 64 bit version you'll see that it's also Win7 64 bit certified: NVIDIA DRIVERS 15.49 WHQL
This also contains the storage drivers - which are another component that has impact on the sleep/hibernate functioning.
My System SpecsSystem Spec
13 Sep 2010   #3
hirak99

Windows 7 Ultimate 64bit + Windows XP SP3 + Ubuntu 10.04 64bit
 
 

Thanks for your reply, I think then there's no way but to change to a newer motherboard!

1. No new files on minidump

2. NVidia drivers, BIOS version, ATI drivers all uptodate. I had an NVidia card before this, I removed the display drivers with normal uninstallation and then with 'DriverSweeper'.

3. I have tested the same with Ubuntu and exactly the same wakeup problem is happening there too. This makes me conclude it is a problem with the motherboard... perhaps it is too old to know about the existence of this card... I think I will just have to upgrade the MB.

4. For now I have put back the old card, and again system can safely wake up from sleep. This new card was way too bottlenecked anyway to give any substantial gain due to my old processor+motherboard.
My System SpecsSystem Spec
.


Reply

 System does not wake up from S3(STR) after replacing graphics card




Thread Tools





Similar help and support threads
Thread Forum
New Graphics card for my system
I needed to get a new graphics card for my computer, it has a AMD FX 8350. I also don't want it to bottleneck. Please give me some suggestions on a card.
Hardware & Devices
Best Graphics Card for my system???
My new PC is Win 7 64 bit, has the ASUSTeK COMPUTER INC. P8Z77-V LK Rev X.0x mobo, with 3.30 gigahertz Intel Core i5-2500K processor with 32 gigs of RAM and is overclocked from the manufacturer at 4.0 gigs. It has a 1200 volt power supply So, it came with the EVG GeForce GTS 450 1024mb graphics...
Graphic Cards
Could graphics card be crashing my system?
Hi , For a long time now I've been struggling with random freezes on my pc (see previous post: http://www.sevenforums.com/crashes-debugging/192451-computer-freezing-no-bsod-hard-disk-graphics-card.html These have continued and recently come to a head when trying to play Assassins Creed 2. It...
BSOD Help and Support
Graphics card not being used after system restore
Hi, HP had updates to do for some hardware on my notebook, one of the updates was for the finger reader. After the required reboot windows wouldnt recognize my password and gave an error message of a bad stub. I then performed a system restore to an earlier date, when it completed i got the...
Graphic Cards
Best Graphics Card For My System??
Hi, I just bought an EVGA GeForce 210 1GB DDR3 graphics card as an upgrade from ATI Radeon 2400. Whenever i remove my old graphics card and put in the new one, i get the dell loading screen, then the computer beeps and restarts. Never gets to windows loading screen. I cannot get to safe...
Graphic Cards
Looking for a graphics card for my win 7 system
Hi.... I need to buy a new video card and would like to find a range cards that are compatible with win7 and will play the newer games on the market. Thanks in advance for any assistance........:D
Graphic Cards

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:18.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App