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| 12 Sep 2010 | #1 |
| | BSOD help needed SYSDATA.XML I am having alot of problems with my new pc i don't know how to solve it i have searched and nothing happened. i removed all the drivers and followed step by step and nothing. the errors are chaning sometimes 0*00000007f and sometimes 0*00000005 but all are related to sysdata.xml i don't know what is this. My pc is newly bought i have sent the errors that are appearing to microsoft and all the time it is says of the errors didn't upload try again later. a Read our privacy statement online  WindowsProblem: Shut down unexpectedly Files that help describe the problem: 090610-15906-01.dmp sysdata.xml  View a temporary copy of these filesWarning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. WindowsProblem: Shut down unexpectedly Files that help describe the problem: 090610-16718-01.dmp sysdata.xml View a temporary copy of these filesWarning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. WindowsProblem: Shut down unexpectedly Files that help describe the problem: 091210-17578-01.dmp sysdata.xml WERInternalMetadata.xml View a temporary copy of these filesWarning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. WindowsProblem: Shut down unexpectedly Files that help describe the problem: 091110-23328-01.dmp sysdata.xml WERInternalMetadata.xml View a temporary copy of these filesWarning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. I have tested the ram and no errors werefound using the testmem86 and i did the sfc /scannow and nothing happened. i have updated the bios and drivers that were missing also nothing happened. i have cleaned the registery and temp and scanned my pc for antivirus and nothing happened. THE BSOD only happens once per day when it happens it doesn't appear again i need ur help Thanks. |
My System Specs | |
| 12 Sep 2010 | #2 |
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Quote: Originally Posted by neomana22  I am having alot of problems with my new pc i don't know how to solve it i have searched and nothing happened. i removed all the drivers and followed step by step and nothing. the errors are chaning sometimes 0*00000007f and sometimes 0*00000005 but all are related to sysdata.xml i don't know what is this. My pc is newly bought i have sent the errors that are appearing to microsoft and all the time it is says of the errors didn't upload try again later. a Read our privacy statement online WindowsProblem: Shut down unexpectedly Files that help describe the problem: 090610-15906-01.dmp sysdata.xml View a temporary copy of these filesWarning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. WindowsProblem: Shut down unexpectedly Files that help describe the problem: 090610-16718-01.dmp sysdata.xml View a temporary copy of these filesWarning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. WindowsProblem: Shut down unexpectedly Files that help describe the problem: 091210-17578-01.dmp sysdata.xml WERInternalMetadata.xml View a temporary copy of these filesWarning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. WindowsProblem: Shut down unexpectedly Files that help describe the problem: 091110-23328-01.dmp sysdata.xml WERInternalMetadata.xml View a temporary copy of these filesWarning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer. I have tested the ram and no errors werefound using the testmem86 and i did the sfc /scannow and nothing happened. i have updated the bios and drivers that were missing also nothing happened. i have cleaned the registery and temp and scanned my pc for antivirus and nothing happened. THE BSOD only happens once per day when it happens it doesn't appear again i need ur help Thanks. I would remove the dvd authoring software using the un-install tool of its developer. I would also update the other old drivers Let us know if you need further assistance Ken How To Find Drivers: Quote: - search Google for the name of the driver - compare the Google results with what's installed on your system to figure out which device/program it belongs to - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager). - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program. - - Driver manufacturer links are on this page: Drivers and Downloads Analysis Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\090510-31250-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02819000 PsLoadedModuleList = 0xfffff800`02a56e50
Debug session time: Sun Sep 5 04:21:35.922 2010 (GMT-4)
System Uptime: 0 days 0:20:33.063
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000046, fffff800028b97f8, fffff88005fab130, 0}
Unable to load image \SystemRoot\System32\Drivers\pcouffin.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for pcouffin.sys
*** ERROR: Module load completed but symbols could not be loaded for pcouffin.sys
Probably caused by : pcouffin.sys ( pcouffin+9a80 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000046, Exception code that caused the bugcheck
Arg2: fffff800028b97f8, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88005fab130, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000046 - An attempt to release a mutant object was made by a thread that was not the owner of the mutant object.
FAULTING_IP:
nt!RtlRaiseStatus+18
fffff800`028b97f8 488b8424b8010000 mov rax,qword ptr [rsp+1B8h]
CONTEXT: fffff88005fab130 -- (.cxr 0xfffff88005fab130)
rax=0000000000000000 rbx=00000000c0000046 rcx=fffff88005fab130
rdx=0000000000000001 rsi=0000000000000001 rdi=fffff80002a03e80
rip=fffff800028b97f8 rsp=fffff88005fab070 rbp=0000000000000000
r8=0000000000000000 r9=0000000000000000 r10=0000000000000000
r11=fffff88005fab688 r12=0000000000000000 r13=0000000000000000
r14=fffffa8003c89b60 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000282
nt!RtlRaiseStatus+0x18:
fffff800`028b97f8 488b8424b8010000 mov rax,qword ptr [rsp+1B8h] ss:0018:fffff880`05fab228=fffff800028b97f8
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: 1ClickDvdCopy.
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80002893e20 to fffff800028b97f8
STACK_TEXT:
fffff880`05fab070 fffff800`02893e20 : fffffa80`066ced80 fffffa80`066cec50 fffff880`04757890 fffff880`04750000 : nt!RtlRaiseStatus+0x18
fffff880`05fab610 fffff880`04759a80 : fffff8a0`00000001 fffffa80`00000001 fffffa80`04a77300 00000000`00000000 : nt!KeReleaseMutant+0x260
fffff880`05fab6c0 fffff8a0`00000001 : fffffa80`00000001 fffffa80`04a77300 00000000`00000000 00000000`00000000 : pcouffin+0x9a80
fffff880`05fab6c8 fffffa80`00000001 : fffffa80`04a77300 00000000`00000000 00000000`00000000 fffff800`028b2256 : 0xfffff8a0`00000001
fffff880`05fab6d0 fffffa80`04a77300 : 00000000`00000000 00000000`00000000 fffff800`028b2256 fffff8a0`0c75c0e0 : 0xfffffa80`00000001
fffff880`05fab6d8 00000000`00000000 : 00000000`00000000 fffff800`028b2256 fffff8a0`0c75c0e0 fffff8a0`0c75c0e0 : 0xfffffa80`04a77300
FOLLOWUP_IP:
pcouffin+9a80
fffff880`04759a80 ?? ???
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: pcouffin+9a80
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: pcouffin
IMAGE_NAME: pcouffin.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 457584a2
STACK_COMMAND: .cxr 0xfffff88005fab130 ; kb
FAILURE_BUCKET_ID: X64_0x3B_pcouffin+9a80
BUCKET_ID: X64_0x3B_pcouffin+9a80
Followup: MachineOwner
--------- Code: pcouffin.sys fffff880`04750000 fffff880`04764380 0x00014380 0x457584a2 12/5/2006 10:39:30 spldr.sys fffff880`015e1000 fffff880`015e9000 0x00008000 0x4a0858bb 5/11/2009 12:56:27 nvlddmkm.sys fffff880`04868000 fffff880`0536fb00 0x00b07b00 0x4a0c8387 5/14/2009 16:48:07 amdxata.sys fffff880`00c54000 fffff880`00c5f000 0x0000b000 0x4a12f2eb 5/19/2009 13:56:59 |
| My System Specs |
| 12 Sep 2010 | #3 |
| | Thanks for your help man i have deleted this pccouffin.sys completely from my system i hope the BSODs are gone so the pccouffin is doing all these errors each time once a day? anyway if anything happen i will inform u thanks again for your help. |
| My System Specs |
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| 12 Sep 2010 | #4 |
| | I have got a new BSOD 0*000000000001E while i was scanning the pc and this is the stop error Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 1e BCP1: 0000000000000000 BCP2: 0000000000000000 BCP3: 0000000000000000 BCP4: 0000000000000000 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\091210-16281-01.dmp C:\Users\zabata\AppData\Local\Temp\WER-38875-0.sysdata.xml Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Please I need you help i am starting to think it is a hardware problem and not software |
| My System Specs |
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BSOD help needed SYSDATA.XML problems?
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