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Windows 7: Desktop icons and menu bar disappears after a while...


12 Sep 2010   #1

Windows 7 Home Premium 32 bit X84
 
 
Desktop icons and menu bar disappears after a while...

Hello,

When I leave my computer unattended, after a while, the desktop icons and the menu bar disappears, leaving only the background visible with the Windows Icon. If left unattended longer, it turns black with only the mouse cursor visible. In this case, I have no choice but to make a cold restart by pressing the power button in the tower.

Can someone assist me in solving this issue?

My System SpecsSystem Spec
.

12 Sep 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Scan with antivirus
Download and scan with malwarebytes. Make the long 90 minute scan and update before using
If this is negative go to device manager, look for yellow warning markers and make sure that you have the most current firmware for graphics card and that graphics driver is up to date.
My System SpecsSystem Spec
12 Sep 2010   #3

Windows 7 Home Premium 32 bit X84
 
 

Quote   Quote: Originally Posted by richc46 View Post
Scan with antivirus
Download and scan with malwarebytes. Make the long 90 minute scan and update before using
If this is negative go to device manager, look for yellow warning markers and make sure that you have the most current firmware for graphics card and that graphics driver is up to date.
I updated NVIDIA GeForce 8500 GT yesterday which seem to have solved another that I had before (occasional freezing)

I partially-scanned (that is my computer was left unattended long enough for the black screen with only the mouse arrow visible) my computer yesterday with Kaspersky and it found 3 trojans that were eliminated.

After 4 hours, Malwarebytes detected nothing. Here's the log:
My System SpecsSystem Spec
.


12 Sep 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Trojans have a way to hide, they may not truly be eliminated. I would stop by the security forum, and tell them the situation. If they say you are clean, come back and I will show you how to test memory.
My System SpecsSystem Spec
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 Desktop icons and menu bar disappears after a while...




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