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Windows 7: BSOD while playing games

13 Sep 2010   #1
mattyskier

Windows 7 Home Premium 64 bit
 
 
BSOD while playing games

Hello, I'm having problems with my computer and I cannot figure out where they are coming from. I have done multiple tests on my computer and I still haven't been able to figure out what is wrong (memtest86, driver verifier).

Here are my files, I really appreciate any help that I can get.
mattyskier bsod.zip - Windows Live

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Yes
- an OEM or full retail version? OEM
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 3/4 of a year
- What is the age of OS installation (have you re-installed the OS?) 2-3 weeks (Re-installed 2 times)



My System SpecsSystem Spec
.
13 Sep 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome to SF!

I see no software problems, so let's jump directly to hardware.

What is the make/model of your PSU?

Try following these directions for Memtest: RAM - Test with Memtest86+

I'm not sure how you ran it in the first place, so I have to give that link.

Test hard drive: HD Diagnostic

Test temps and CPU: http://www.sevenforums.com/tutorials...t-prime95.html

...Summary of the Dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 13 03:40:57.642 2010 (UTC - 4:00)
System Uptime: 2 days 6:28:26.156
BugCheck A, {a06f0f6c, 2, 0, fffff8000288a793}
Probably caused by : win32k.sys ( win32k!RawInputThread+6ed )
BUGCHECK_STR:  0xA
PROCESS_NAME:  csrss.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Sep  7 03:41:06.475 2010 (UTC - 4:00)
System Uptime: 0 days 3:31:02.379
BugCheck A, {a0730f70, 2, 0, fffff8000288b793}
Probably caused by : ntkrnlmp.exe ( nt!KiSearchForNewThread+123 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  SC2.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Sep  5 22:46:38.024 2010 (UTC - 4:00)
System Uptime: 0 days 0:41:44.553
BugCheck D1, {79, 2, 1, fffff88003ebf978}
Probably caused by : kbdclass.sys ( kbdclass!memmove+88 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Sep  5 22:03:40.113 2010 (UTC - 4:00)
System Uptime: 0 days 0:20:40.032
BugCheck 1A, {41287, 1, 0, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+42ba5 )
BUGCHECK_STR:  0x1a_41287
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Sep  5 21:42:12.108 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:41.638
BugCheck 50, {fffff800029fe0b0, 8, fffff800029fe0b0, 0}
Probably caused by : ntkrnlmp.exe ( nt!WheapProcessWorkQueueItem <PERF> (nt+0x19d0b0)+0 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0x50
PROCESS_NAME:  lsass.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
My System SpecsSystem Spec
16 Sep 2010   #3
mattyskier

Windows 7 Home Premium 64 bit
 
 

Hello, I ran memtest again and it failed with all of the ram inserted. Once I narrowed it down to 1 stick at a time/1 slot at a time every test passed. Do you think this has anything to do with a power problem or something? I have a 650w power supply (can't find the brand name).

Thanks again.
My System SpecsSystem Spec
.

16 Sep 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

It might be the PSU causing the problems. 650W is enough for most systems, but if it's a cheap one, it might still cause problems.

Could it be a heat problem? Test with Speedfan: SpeedFan - Access temperature sensor in your computer

Also, could you upload a CPU-Z report?

CPUID - System & hardware benchmark, monitoring, reporting
My System SpecsSystem Spec
18 Sep 2010   #5
mattyskier

Windows 7 Home Premium 64 bit
 
 

Hello, I'll try and run the Speedfan test, during the memtest my computer was definitely getting very hot and maybe that's the reason that it only failed when all 4 slots of memory were in and not just 1 slot at a time.

Here is that CPU-Z report:

mattyskier cpuz report.zip - Windows Live
My System SpecsSystem Spec
18 Sep 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

I see your RAM is running at 667MHz. It appears your motherboard has support for DDR3 2200+/1333/1066/800 MHz memory module, but not 667 MHz.

What RAM do you have? All I can gather from the CPU-Z report is that it is A-Data. Is that RAM capable of running at any of the speeds listed above?

If not, I recommend purchasing new RAM that does. The faster, the better.

I may end up contacting a RAM expert and observing him work, as I am new to the RAM scene myself.
My System SpecsSystem Spec
18 Sep 2010   #7
mattyskier

Windows 7 Home Premium 64 bit
 
 

Hello, the RAM sticks are A Data Premier Series DDR3 240pin Unbuffered-DIMM Non-ECC Memory. Apparently the RAM is supposed to run at 1333mhz but even when I removed 2 of the sticks it's still running at 667mhz. How can I effectively speed up the RAM so it runs at the frequency it's supposed to?

Thanks a lot by the way, this definitely seems like it's the issue and I'm glad that it's close to being resolved.
My System SpecsSystem Spec
18 Sep 2010   #8
Jonathan_King

Windows 7 Professional x64
 
 

Try setting the speed in the BIOS. See page 36: http://download.gigabyte.us/FileList...3lr_v1.1_e.pdf
My System SpecsSystem Spec
19 Sep 2010   #9
mattyskier

Windows 7 Home Premium 64 bit
 
 

Any idea why the frequency in the BIOS setup shows different than in CPU-Z? No matter what value I put into BIOS it comes out with 667 Mhz frequency in CPU-Z.
My System SpecsSystem Spec
19 Sep 2010   #10
Jonathan_King

Windows 7 Professional x64
 
 

Let me contact a RAM expert...he should post when he's available.
My System SpecsSystem Spec
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