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Windows 7: ACP_INDEX_MISMATCH and other BSOD's


14 Sep 2010   #1

Windows 7 X64
 
 
ACP_INDEX_MISMATCH and other BSOD's

I have a lot of problem with Random BSOD's

It's a pretty new installation. Also new hardware.
I have been running mentest86+ and no problem there.

Someone that can help me?

My System SpecsSystem Spec
.

14 Sep 2010   #2

Windows 7 Professional x64
 
 

Try enabling driver verifier: Driver Verifier - Enable and Disable

MagicDisc has my attention, but we'll see.

...Summary of the Dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Sep 14 17:11:15.628 2010 (UTC - 4:00)
System Uptime: 0 days 2:35:18.454
BugCheck 1, {7747bb2a, 0, 1, fffff8800651bca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
BUGCHECK_STR:  0x1
PROCESS_NAME:  explorer.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 13 04:06:17.396 2010 (UTC - 4:00)
System Uptime: 0 days 0:07:14.222
BugCheck 3B, {c0000005, fffff80002cae1e6, fffff880095adf30, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExfReleasePushLock+4bb )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  WmiPrvSE.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 13 03:58:05.660 2010 (UTC - 4:00)
System Uptime: 0 days 0:04:17.486
BugCheck 50, {fffff88005d85224, 0, fffff96000671686, 0}
Probably caused by : cdd.dll ( cdd!CopyMemoryCallback+12 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  explorer.exe
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 13 03:42:04.021 2010 (UTC - 4:00)
System Uptime: 0 days 3:44:22.474
BugCheck 1E, {ffffffffc0000005, 1, 8, 1}
Probably caused by : ntkrnlmp.exe ( nt!KiDispatchException+1b9 )
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  SkypeNames2.ex
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
My System SpecsSystem Spec
15 Sep 2010   #3

Windows 7 X64
 
 

I enabled the driver verifier and got a bluescreens when trying to boot
(IRQ IS LES OR EQUAL)
My System SpecsSystem Spec
.


15 Sep 2010   #4

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello and Welcome !

Then dump is pointing to Code Integrity (CI) protects Windows by verifying that system binaries haven’t been tampered with by malicious code and by ensuring that there are no unsigned drivers running in kernel mode on the system. So i would recommend Download Malwarebytes and run a complete scan under Safe mode.

Run SFC /SCANNOW Command - System File Checker and see if that fixes the problem.

Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! ซ Captain Debugger


Bugcheck:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {e, 2, 1, fffff80002cdb44b}

Probably caused by : CI.dll ( CI!SHATransform+236 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 000000000000000e, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002cdb44b, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ef30e0
 000000000000000e 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!IopCompleteRequest+c88
fffff800`02cdb44b 48894108        mov     qword ptr [rcx+8],rax

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

IRP_ADDRESS:  ffffffffffffff8e

TRAP_FRAME:  fffff880031c32c0 -- (.trap 0xfffff880031c32c0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000003eea04c rbx=0000000000000000 rcx=00000000d804900d
rdx=000000002a2eee3f rsi=0000000000000000 rdi=0000000000000000
rip=fffff88000c56cd6 rsp=fffff880031c3450 rbp=0000000075d8488b
 r8=00000000d47a7fb0  r9=00000000d8adfe6d r10=00000000c81b20bb
r11=00000000ea5c8a85 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
CI!SHATransform+0x236:
fffff880`00c56cd6 8b7334          mov     esi,dword ptr [rbx+34h] ds:00000000`00000034=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002cbaca9 to fffff80002cbb740

STACK_TEXT:  
fffff880`031c2d08 fffff800`02cbaca9 : 00000000`0000000a 00000000`0000000e 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`031c2d10 fffff800`02cb9920 : 00000000`00000000 fffff980`039dcee0 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`031c2e50 fffff800`02cdb44b : fffff780`c0000000 00000000`00000001 00000000`00040400 fffffa80`07ce3600 : nt!KiPageFault+0x260
fffff880`031c2fe0 fffff800`02c980c7 : 00000000`00000006 fffffa80`04604040 fffff880`031c3100 fffff800`00000000 : nt!IopCompleteRequest+0xc88
fffff880`031c30b0 fffff800`02c6ebb5 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x1d7
fffff880`031c3130 fffff800`02cd6c44 : 00000000`00000000 00000000`00000000 ffffffff`ffffffff fffffa80`0342c8a0 : nt!KiCheckForKernelApcDelivery+0x25
fffff880`031c3160 fffff800`02cb982e : 00000000`00000000 fffff980`04240fcc 00000980`00000000 0000007f`fffffff8 : nt!MmAccessFault+0x1844
fffff880`031c32c0 fffff880`00c56cd6 : 008a88d3`a802742b c0360000`3fdceb29 33ed488b`83380500 4f8d3e14`1a0f6420 : nt!KiPageFault+0x16e
fffff880`031c3450 fffff880`00c57d0c : fffff880`031c3648 fffffa80`2e08ab8b fffff980`c9e0f532 fffff800`123caa46 : CI!SHATransform+0x236
fffff880`031c34e0 fffff880`00c14824 : fffff8a0`06a1f5c0 fffff980`042000d8 00000000`00000000 00000000`00000000 : CI!A_SHAUpdate+0xcc
fffff880`031c3520 fffff880`00c0cb38 : fffff980`04200180 00000000`00000000 00000000`00000400 00000007`00001000 : CI!HashpHashBytes+0x40
fffff880`031c3550 fffff880`00c0c281 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : CI!CipImageGetImageHash+0x310
fffff880`031c3730 fffff880`00c0afbb : 00000000`00000001 fffff880`031c39f0 fffff880`031c39f0 00000000`00000000 : CI!CipValidateFileHash+0x211
fffff880`031c38a0 fffff800`02f2668e : 00000000`00000056 00000000`000fffff fffffa80`07ce3600 00000000`00000000 : CI!CiValidateImageHeader+0x213
fffff880`031c3980 fffff800`02f2657c : 00000000`00000001 00000000`01000000 fffffa80`07ce54a0 00000000`00000000 : nt!SeValidateImageHeader+0x2e
fffff880`031c39c0 fffff800`02fb6d95 : fffffa80`07ce3600 fffffa80`07ce54a0 00000000`00000001 00000000`00000056 : nt!MiValidateImageHeader+0xa4
fffff880`031c3a80 fffff800`02fac013 : fffff880`031c3ce0 00000000`00000000 fffff880`031c3f98 00000000`00000001 : nt!MmCreateSection+0x8c9
fffff880`031c3c90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtCreateSection+0x162


STACK_COMMAND:  kb

FOLLOWUP_IP: 
CI!SHATransform+236
fffff880`00c56cd6 8b7334          mov     esi,dword ptr [rbx+34h]

SYMBOL_STACK_INDEX:  8

SYMBOL_NAME:  CI!SHATransform+236

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: CI

IMAGE_NAME:  CI.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5be01d

FAILURE_BUCKET_ID:  X64_0xA_VRF_CI!SHATransform+236

BUCKET_ID:  X64_0xA_VRF_CI!SHATransform+236

Followup: MachineOwner
---------

2: kd> lmvm CI
start             end                 module name
fffff880`00c00000 fffff880`00cc0000   CI         (pdb symbols)          c:\symbols\ci.pdb\5F1BDC2205AC402CB0F09FC7CF17A3701\ci.pdb
    Loaded symbol image file: CI.dll
    Mapped memory image file: C:\Symbols\CI.dll\4A5BE01Dc0000\CI.dll
    Image path: \SystemRoot\system32\CI.dll
    Image name: CI.dll
    Timestamp:        Tue Jul 14 07:02:13 2009 (4A5BE01D)
    CheckSum:         000C6E0E
    ImageSize:        000C0000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoftฎ Windowsฎ Operating System
    InternalName:     ci.dll
    OriginalFilename: ci.dll
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  Code Integrity Module
    LegalCopyright:   ฉ Microsoft Corporation. All rights reserved.
Hope this helps,
Captain
My System SpecsSystem Spec
15 Sep 2010   #5

Windows 7 Professional x64
 
 

I suggest a repair install, to start out.

Do you have another graphics card you can try? Perhaps borrow one from a friend, or take one from another computer.

...Summary of the Dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Sep 15 13:14:55.160 2010 (GMT-4)
System Uptime: 0 days 0:00:18.002
BugCheck A, {e, 2, 1, fffff80002cdb44b}
Probably caused by : CI.dll ( CI!SHATransform+236 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
My System SpecsSystem Spec
15 Sep 2010   #6

Windows 7 X64
 
 

I have one more identical graphic card to try or I can remove the one I have and run with the built in

If I run a SFC /SCANNOW it says:

Windows Resource Protection did not find any integrity violations.

I have been running memtest86+ for 4 hours without any errors. And both tried
Seagate and WD's diagnostic programs for harddrives without any reports of problems.


I will try the maleware scanner and try to remove the graphic card. However, i had bluescreens that I thought was solved in earlier thread here by removing Acronis True Image a couple
of weeks agao running without this graphic card
My System SpecsSystem Spec
15 Sep 2010   #7

Windows 7 Professional x64
 
 

Go ahead and try the onboard graphics, completely disconnecting the nVidia card.
My System SpecsSystem Spec
15 Sep 2010   #8

Windows 7 X64
 
 

YES!

When I removed the nvidia card and rebooted and then enabled the driver verifiera I could boot without a blue screen. Hope it's not to early to be hapy.

Now the question is if I dare to buy a new nvidia card and run togeter with ati onboard graphic card or if I should buy a ATI card instead.
My System SpecsSystem Spec
15 Sep 2010   #9

Windows 7 Professional x64
 
 

Take a look around the web, even on this forum! You will see fanboys for both ATI and nVidia, pointing out failures in the other party's cards.

Honestly, I don't see a difference. Buy whatever card fits your needs, but take my word that both ATI and nVidia cards fail with approximately the same frequencies.

Since you have one on hand, I recommend trying the other nVidia card you have. Perhaps your old nVidia card is just faulty.
My System SpecsSystem Spec
15 Sep 2010   #10

Windows 7 X64
 
 

I will do so. The other card is identical. Was running SLI on another machine that crashed compleatly
one month ago. (Motherboard and cpu was broken atleast. I guess that could have destroyed the graphic card to)

I'm not a gaming fan so I don't need that good graphic card. I was just thinking that since I have ati onboard it might don't like that I put a nvidia in.
My System SpecsSystem Spec
Reply

 ACP_INDEX_MISMATCH and other BSOD's




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