BSOD while playing Battlefield 2

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  1. Posts : 8
    Windows 7 Professional x64
       #1

    BSOD while playing Battlefield 2


    Every Time i Play Battlefield 2, a BSOD happens. I have no Idea what´s wrong with my system.

    My Windows 7 is...
    - x64
    - Windows 7 Professional
    - OEM
    - June 2010
    - I dont´t have re-installed the OS

    (sorry for my bad english, it´s not my native language...i´m native german speaking)
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    mirei said:
    Every Time i Play Battlefield 2, a BSOD happens. I have no Idea what´s wrong with my system.

    My Windows 7 is...
    - x64
    - Windows 7 Professional
    - OEM
    - June 2010
    - I dont´t have re-installed the OS

    (sorry for my bad english, it´s not my native language...i´m native german speaking)
    Hello and Welcome !

    The dumps are pointing to portcls.sys i.e Port Class (Class Driver for Port/Miniport Devices) mostly related the to sound driver. So i would recommend to uninstall the existing drivers and reinstall it with new download. Please don't use Windows Update.

    Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger

    Run SFC /SCANNOW Command - System File Checker

    Bugcheck:

    Code:
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8800fe34bf9, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff88008115d10, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
    
    FAULTING_IP: 
    portcls!CPortPinWaveRT::PowerNotify+1829
    fffff880`0fe34bf9 3b4828          cmp     ecx,dword ptr [rax+28h]
    
    CONTEXT:  fffff88008115d10 -- (.cxr 0xfffff88008115d10)
    rax=0000000000000000 rbx=00000000c0000001 rcx=0000000000006000
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8800fe34bf9 rsp=fffff880081166e0 rbp=fffffa800bb3bb30
     r8=0000000000006000  r9=0000000000000000 r10=fffffa800d8f3c98
    r11=fffffa800d8f3c98 r12=fffffa8011323cc0 r13=fffffa8007c6cd10
    r14=fffffa800b70ba80 r15=000000000012c000
    iopl=0         nv up ei ng nz na po cy
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010287
    portcls!CPortPinWaveRT::PowerNotify+0x1829:
    fffff880`0fe34bf9 3b4828          cmp     ecx,dword ptr [rax+28h] ds:002b:00000000`00000028=????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  audiodg.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8800fe34bf9
    
    STACK_TEXT:  
    fffff880`081166e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : portcls!CPortPinWaveRT::PowerNotify+0x1829
    
    
    FOLLOWUP_IP: 
    portcls!CPortPinWaveRT::PowerNotify+1829
    fffff880`0fe34bf9 3b4828          cmp     ecx,dword ptr [rax+28h]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  portcls!CPortPinWaveRT::PowerNotify+1829
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: portcls
    
    IMAGE_NAME:  portcls.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc03
    
    STACK_COMMAND:  .cxr 0xfffff88008115d10 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_portcls!CPortPinWaveRT::PowerNotify+1829
    
    BUCKET_ID:  X64_0x3B_portcls!CPortPinWaveRT::PowerNotify+1829
    
    Followup: MachineOwner
    ---------
    
    7: kd> lmvm portcls
    start             end                 module name
    fffff880`0fe00000 fffff880`0fe3d000   portcls    (pdb symbols)          c:\symbols\portcls.pdb\554CBF2258274AE98775329EB97149232\portcls.pdb
        Loaded symbol image file: portcls.sys
        Mapped memory image file: C:\Symbols\portcls.sys\4A5BCC033d000\portcls.sys
        Image path: \SystemRoot\system32\drivers\portcls.sys
        Image name: portcls.sys
        Timestamp:        Tue Jul 14 05:36:27 2009 (4A5BCC03)
        CheckSum:         00047A50
        ImageSize:        0003D000
        File version:     6.1.7600.16385
        Product version:  6.1.7600.16385
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.9 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     portcls.sys
        OriginalFilename: portcls.sys
        ProductVersion:   6.1.7600.16385
        FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
        FileDescription:  Port Class (Class Driver for Port/Miniport Devices)
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
    Hope this helps,
    Captain
      My Computer


  3. Posts : 8
    Windows 7 Professional x64
    Thread Starter
       #3

    i did everything...no effect...i even re-installed win 7 but the problem still occurs...
      My Computer


  4. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #4

    mirei said:
    i did everything...no effect...i even re-installed win 7 but the problem still occurs...
    If the reinstall still the problem then i could be the Hardware run the Hardware Diagnostic as i mentioned in the thread.

    - Captain
      My Computer


  5. Posts : 8
    Windows 7 Professional x64
    Thread Starter
       #5

    i did all the hardware diagnostics without any errors being found.
    after that, the bsod still occured so i re-installed win7 but nothing changed about my problem
      My Computer


  6. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #6

    mirei said:
    i did all the hardware diagnostics without any errors being found.
    after that, the bsod still occured so i re-installed win7 but nothing changed about my problem
    How many passes did you run for MemTest86+ ?
      My Computer


  7. Posts : 8
    Windows 7 Professional x64
    Thread Starter
       #7

    just one. but i let it run now for the whole night.
      My Computer


  8. Posts : 8
    Windows 7 Professional x64
    Thread Starter
       #8

    Now i let 5 passes run, but no error could be found.
      My Computer


  9. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #9

    mirei said:
    Now i let 5 passes run, but no error could be found.
    Hello,

    Follow this article and Enable Driver Verifier Using Driver Verifier to identify issues with Drivers

    - Captain
      My Computer


  10. Posts : 3
    Windoes 7 64 bit ultimate
       #10

    I have had the same problem.

    I tried to run verifier and that came out with the gdrv.sys driver as the problem.
    I have since then uninstalled the Gigabyte Easyboost application and I have now played flawless for the since then.

    Hope it works for you ..

    And just now I saw the thread was ollllld :)
    Last edited by OBMalle; 14 Mar 2011 at 17:27. Reason: Old thread
      My Computer


 
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