| Windows 7: BSOD while playing Battlefield 2 |
15 Sep 2010
|
#1 | | Windows 7 Professional x64 |
BSOD while playing Battlefield 2 Every Time i Play Battlefield 2, a BSOD happens. I have no Idea what´s wrong with my system.
My Windows 7 is...
- x64
- Windows 7 Professional
- OEM
- June 2010
- I dont´t have re-installed the OS
(sorry for my bad english, it´s not my native language...i´m native german speaking) | My System Specs |
| System Manufacturer/Model Number Alienware OS Windows 7 Professional x64 CPU Intel Core i7 Graphics Card Nvidia Geforce GTX480 Sound Card Soundblaster XFi |
15 Sep 2010
|
#2 | | Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit |

Quote: Originally Posted by mirei Every Time i Play Battlefield 2, a BSOD happens. I have no Idea what´s wrong with my system.
My Windows 7 is...
- x64
- Windows 7 Professional
- OEM
- June 2010
- I dont´t have re-installed the OS
(sorry for my bad english, it´s not my native language...i´m native german speaking) Hello and Welcome !
The dumps are pointing to portcls.sys i.e Port Class (Class Driver for Port/Miniport Devices) mostly related the to sound driver. So i would recommend to uninstall the existing drivers and reinstall it with new download. Please don't use Windows Update.
Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger
Run SFC /SCANNOW Command - System File Checker Bugcheck: Code: SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800fe34bf9, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88008115d10, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
FAULTING_IP:
portcls!CPortPinWaveRT::PowerNotify+1829
fffff880`0fe34bf9 3b4828 cmp ecx,dword ptr [rax+28h]
CONTEXT: fffff88008115d10 -- (.cxr 0xfffff88008115d10)
rax=0000000000000000 rbx=00000000c0000001 rcx=0000000000006000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800fe34bf9 rsp=fffff880081166e0 rbp=fffffa800bb3bb30
r8=0000000000006000 r9=0000000000000000 r10=fffffa800d8f3c98
r11=fffffa800d8f3c98 r12=fffffa8011323cc0 r13=fffffa8007c6cd10
r14=fffffa800b70ba80 r15=000000000012c000
iopl=0 nv up ei ng nz na po cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010287
portcls!CPortPinWaveRT::PowerNotify+0x1829:
fffff880`0fe34bf9 3b4828 cmp ecx,dword ptr [rax+28h] ds:002b:00000000`00000028=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: audiodg.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff8800fe34bf9
STACK_TEXT:
fffff880`081166e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : portcls!CPortPinWaveRT::PowerNotify+0x1829
FOLLOWUP_IP:
portcls!CPortPinWaveRT::PowerNotify+1829
fffff880`0fe34bf9 3b4828 cmp ecx,dword ptr [rax+28h]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: portcls!CPortPinWaveRT::PowerNotify+1829
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: portcls
IMAGE_NAME: portcls.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bcc03
STACK_COMMAND: .cxr 0xfffff88008115d10 ; kb
FAILURE_BUCKET_ID: X64_0x3B_portcls!CPortPinWaveRT::PowerNotify+1829
BUCKET_ID: X64_0x3B_portcls!CPortPinWaveRT::PowerNotify+1829
Followup: MachineOwner
---------
7: kd> lmvm portcls
start end module name
fffff880`0fe00000 fffff880`0fe3d000 portcls (pdb symbols) c:\symbols\portcls.pdb\554CBF2258274AE98775329EB97149232\portcls.pdb
Loaded symbol image file: portcls.sys
Mapped memory image file: C:\Symbols\portcls.sys\4A5BCC033d000\portcls.sys
Image path: \SystemRoot\system32\drivers\portcls.sys
Image name: portcls.sys
Timestamp: Tue Jul 14 05:36:27 2009 (4A5BCC03)
CheckSum: 00047A50
ImageSize: 0003D000
File version: 6.1.7600.16385
Product version: 6.1.7600.16385
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.9 Driver
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: portcls.sys
OriginalFilename: portcls.sys
ProductVersion: 6.1.7600.16385
FileVersion: 6.1.7600.16385 (win7_rtm.090713-1255)
FileDescription: Port Class (Class Driver for Port/Miniport Devices)
LegalCopyright: © Microsoft Corporation. All rights reserved. Hope this helps,
Captain | My System Specs | | System Manufacturer/Model Number Samsung NP550P5C-S02IN OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit CPU Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach Memory 8 GB Graphics Card NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer) Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display Screen Resolution 1,600 x 900, Anti-Reflective Hard Drives 1TB S-ATA II Hard Drive (5,400RPM) |
16 Sep 2010
|
#3 | | Windows 7 Professional x64 |
i did everything...no effect...i even re-installed win 7 but the problem still occurs... | My System Specs | | System Manufacturer/Model Number Alienware OS Windows 7 Professional x64 CPU Intel Core i7 Graphics Card Nvidia Geforce GTX480 Sound Card Soundblaster XFi |
16 Sep 2010
|
#4 | | Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit |

Quote: Originally Posted by mirei i did everything...no effect...i even re-installed win 7 but the problem still occurs...  If the reinstall still the problem then i could be the Hardware run the Hardware Diagnostic as i mentioned in the thread.
- Captain | My System Specs | | System Manufacturer/Model Number Samsung NP550P5C-S02IN OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit CPU Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach Memory 8 GB Graphics Card NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer) Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display Screen Resolution 1,600 x 900, Anti-Reflective Hard Drives 1TB S-ATA II Hard Drive (5,400RPM) |
16 Sep 2010
|
#5 | | Windows 7 Professional x64 |
i did all the hardware diagnostics without any errors being found.
after that, the bsod still occured so i re-installed Windows 7 but nothing changed about my problem | My System Specs | | System Manufacturer/Model Number Alienware OS Windows 7 Professional x64 CPU Intel Core i7 Graphics Card Nvidia Geforce GTX480 Sound Card Soundblaster XFi |
16 Sep 2010
|
#6 | | Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit |

Quote: Originally Posted by mirei i did all the hardware diagnostics without any errors being found.
after that, the bsod still occured so i re-installed Windows 7 but nothing changed about my problem How many passes did you run for MemTest86+ ? | My System Specs | | System Manufacturer/Model Number Samsung NP550P5C-S02IN OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit CPU Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach Memory 8 GB Graphics Card NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer) Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display Screen Resolution 1,600 x 900, Anti-Reflective Hard Drives 1TB S-ATA II Hard Drive (5,400RPM) |
16 Sep 2010
|
#7 | | Windows 7 Professional x64 |
just one. but i let it run now for the whole night. | My System Specs | | System Manufacturer/Model Number Alienware OS Windows 7 Professional x64 CPU Intel Core i7 Graphics Card Nvidia Geforce GTX480 Sound Card Soundblaster XFi |
17 Sep 2010
|
#8 | | Windows 7 Professional x64 |
Now i let 5 passes run, but no error could be found. | My System Specs | | System Manufacturer/Model Number Alienware OS Windows 7 Professional x64 CPU Intel Core i7 Graphics Card Nvidia Geforce GTX480 Sound Card Soundblaster XFi |
17 Sep 2010
|
#9 | | Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit |

Quote: Originally Posted by mirei Now i let 5 passes run, but no error could be found. Hello,
Follow this article and Enable Driver Verifier Using Driver Verifier to identify issues with Drivers
- Captain | My System Specs | | System Manufacturer/Model Number Samsung NP550P5C-S02IN OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit CPU Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach Memory 8 GB Graphics Card NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer) Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display Screen Resolution 1,600 x 900, Anti-Reflective Hard Drives 1TB S-ATA II Hard Drive (5,400RPM) |
14 Mar 2011
|
#10 | | Windoes 7 64 bit ultimate |
I have had the same problem.
I tried to run verifier and that came out with the gdrv.sys driver as the problem.
I have since then uninstalled the Gigabyte Easyboost application and I have now played flawless for the since then.
Hope it works for you ..
And just now I saw the thread was ollllld
Last edited by OBMalle; 14 Mar 2011 at 05:27 PM..
Reason: Old thread
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