Windows 7 Boot Failure & BSoDs


  1. pwein
    Posts : 2
    Windows Seven Home Premium 64bit
       New #1

    Windows 7 Boot Failure & BSoDs


    Greetings,
    I am having trouble with a recently self-assembled PC running Windows 7 Home Prem 64bit. Components are a Core i5 750 on an ASRock H55, with a XfX Radeon HD 5750, I believe. (I don't have physical access to the machine right now to double check).

    The booting problems are similar to the problems described here: https://www.sevenforums.com/crashes-d...ads-twice.html
    However this restarting can occur multiple times, before Windows successfully boots. When it is running Blue Screens sometimes occur. Dump files of crashes can be found here:
    RapidShare: 1-CLICK Web hosting - Easy Filehosting

    It appears as though after Windows has booted once it can be rebooted without failure, and the boot problems only reappear after the PC has been inactive for serveral hours or even up to a day.

    Changes I have tried so far are as follows:
    - Installed Gfx Card into proper PCI-E 16x Slot as opposed to secondary 2x Slot it was installed in.
    - As suggested in the other thread I have looked through the BIOS settings and changed the "Primary Graphics Adapter" Setting from "PCI" to "PCI Express".
    - I also changed the RAM Timings up from the default motherboard settings to the speeds specified by the RAM Manufacturer (G.Skill RipJaws 2x 2GB, from CL6 up to CL9).

    If there are any other non-obvious settings to check for, pointers would be welcome.

    - I have run memtest86+ for 7+ passes, even before slowing down the timings, and no Errors were found.
    - I have run sfc /scannow and no errors were found or attempted to be repaired.
    - I also installed new drivers for Motherboard, Sound, Lan, etc. and Graphics (this was by the end of August when I last had the chance to work at the PC, which is also when the dump files are from.)

    If there are newer dump files I hope to receive them soon, and will put them online as soon as I can.
    Thank you for any suggestions and advice you may have :)

    EDIT: Formatting got completely mangled after posting, I'll try to fix that.
    EDIT 2: Fixed formatting, woo.
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  3. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #2

    Please provide us with this information: https://www.sevenforums.com/crashes-d...tructions.html
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  4. pwein
    Posts : 2
    Windows Seven Home Premium 64bit
    Thread Starter
       New #3

    BSOD Posting Instructions


    Hello again,

    sorry for taking this long, but here is the needed information as per the instructions.

    - x86 (32-bit) or x64 ?
    - the original installed OS on the system?
    - an OEM or full retail version?
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer

    - What is the age of system (hardware)?
    - What is the age of OS installation (have you re-installed the OS?)


    - x64
    - yes
    - full retail
    - about 1.5 months
    - ~1.5 months/hasn't been re-installed


    Thank you for your time!
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  6. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #4

    Please remove (uninstall) the Catalyst Control Center. It has been known to have some issues with Win7 systems in the past. If needed, feel free to reinstall it AFTER we're done troubleshooting.

    I wonder if there's a problem with your Norton also. Please try this:
    Anti-Virus Removal:
    Please do the following:
    - download a free antivirus for testing purposes: Free AntiVirus
    - uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
    - remove any remnants of Norton using this free tool: KB Article Not Found
    - IMMEDIATELY install and update the free antivirus
    - check to see if this fixes the BSOD's
    17 memory dumps from 07 Aug to 25 Sep 2010
    8 different BSOD errors
    10 different causes are blamed
    This appears to be a hardware error - but there's enough consistency in the memory dumps that it may simply be a lower level driver issue. I suspect the graphics sub-system, and if not that, then Norton appears to be the next most likely suspect.

    So, if the above steps don't fix things, then try these steps for the graphics issues: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

    When replacing the graphics drivers, please follow these instructions:
    - download a fresh copy of the Drivers Only from the ATI website: Global Provider of Innovative Graphics, Processors and Media Solutions | AMD
    The download page will show the Catalyst Control Center - you don't want that!!! Scroll down the page to locate the Drivers Only download and download that.
    - uninstall all ATI stuff from Control Panel...Programs...Uninstall a program.
    - ensure that the ATI display adapter is uninstalled in Device Manager (to include removing the driver software if that check box is available).
    - install the freshly downloaded Driver Only package.

    If you still get BSOD's after all of that post back and we'll start investigating the hardware.

    BSOD BUGCHECK SUMMARY
    Code:
    
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 13 11:56:19.485 2010 (UTC - 4:00)
System Uptime: 0 days 0:07:48.015
Probably caused by : ntkrnlmp.exe ( nt!CcWriteBehind+140 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x34
Bugcheck code 00000034
Arguments 00000000`00050830 fffff880`03185918 fffff880`03185180 fffff800`02cb28a0
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Sep 13 11:39:27.264 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:10.419
Probably caused by : cdd.dll ( cdd!CddUpdatePresentRects+66 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0x7E
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff800`02c3f77e fffff880`05bb4d28 fffff880`05bb4590
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Aug 28 16:35:45.392 2010 (UTC - 4:00)
System Uptime: 0 days 0:02:18.516
Probably caused by : win32k.sys ( win32k!FreeObject+58 )
BUGCHECK_STR:  0x1a_41284
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  LogonUI.exe
Bugcheck code 0000001A
Arguments 00000000`00041284 fffff900`c2ce2001 00000000`0000128e fffff900`00812000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Aug 28 16:32:09.512 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:23.636
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
BUGCHECK_STR:  0x1E_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Aug 28 07:31:07.208 2010 (UTC - 4:00)
System Uptime: 0 days 0:05:35.722
BugCheck D1, {fffff5000ca88643, a, 1, fffff8800452c69f}
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrCompletedPacket+21f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  firefox.exe
Bugcheck code 000000D1
Arguments fffff500`0ca88643 00000000`0000000a 00000000`00000001 fffff880`0452c69f
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Aug 28 07:24:26.053 2010 (UTC - 4:00)
System Uptime: 0 days 0:07:50.193
Probably caused by : ntkrnlmp.exe ( nt!IofCallDriver+50 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x34
Bugcheck code 00000034
Arguments 00000000`00050830 fffff880`02e52398 fffff880`02e51c00 fffff800`02a8b670
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 27 17:24:33.011 2010 (UTC - 4:00)
System Uptime: 0 days 0:04:49.150
BugCheck F4, {3, fffffa8006203060, fffffa8006203340, fffff80002d9a5d0}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`06203060 fffffa80`06203340 fffff800`02d9a5d0
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 27 16:16:42.249 2010 (UTC - 4:00)
System Uptime: 0 days 0:35:04.763
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+6dcc )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
Bugcheck code 00000116
Arguments fffffa80`07d8a1f0 fffff880`06677dcc 00000000`00000000 00000000`00000002
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 27 15:05:49.206 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:59.720
Probably caused by : memory_corruption ( nt!MiPageMightBeZero+8 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  CCC.exe
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02b074e4 fffff880`06749a40 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 27 15:00:47.531 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:11.687
*** WARNING: Unable to verify timestamp for viahduaa.sys
*** ERROR: Module load completed but symbols could not be loaded for viahduaa.sys
Probably caused by : viahduaa.sys ( viahduaa+20f69 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff800`02bfe90d fffff880`031a83a8 fffff880`031a7c10
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Aug 27 12:03:10.181 2010 (UTC - 4:00)
System Uptime: 0 days 0:08:23.275
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  ccsvchst.exe
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02ade8d9 fffff880`061b8f60 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Aug 25 12:04:22.906 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:09.000
Probably caused by : ntkrnlmp.exe ( nt!SwapContext_PatchXSave+42 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
Bugcheck code 1000007E
Arguments ffffffff`c0000005 fffff800`02ad7945 fffff880`0338b5c8 fffff880`0338ae30
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 22 11:47:37.666 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:11.823
BugCheck D1, {fffff1000b3a9550, 2, 1, fffff88004ee382c}
Probably caused by : dxgkrnl.sys ( dxgkrnl!DpSynchronizeExecution+0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  csrss.exe
Bugcheck code 000000D1
Arguments fffff100`0b3a9550 00000000`00000002 00000000`00000001 fffff880`04ee382c
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Aug 15 03:11:27.334 2010 (UTC - 4:00)
System Uptime: 0 days 0:03:20.350
Probably caused by : BHDrvx64.sys ( BHDrvx64+8ebd3 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  conhost.exe
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff880`0415bbd3 fffff880`079c8ab0 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Aug 14 07:59:17.328 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:07.406
Probably caused by : memory_corruption
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
Bugcheck code 00000050
Arguments fffffa7f`9001ea04 00000000`00000001 fffff880`01928a4f 00000000`00000007
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Aug  9 05:21:49.041 2010 (UTC - 4:00)
System Uptime: 0 days 0:02:02.072
Probably caused by : ntkrnlmp.exe ( nt!IopXxxControlFile+77 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  SearchIndexer.
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff800`02b9ce17 00000000`00000000 00000000`07fe0009
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Aug  7 16:32:01.701 2010 (UTC - 4:00)
System Uptime: 0 days 0:05:15.810
Probably caused by : win32k.sys ( win32k!GrePatBltLockedDC+3 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  InstallManager
Bugcheck code 00000050
Arguments fffff87f`8f221b08 00000000`00000001 fffff960`000ff5ef 00000000`00000005
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
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