Windows 7: Blue Screen

Blackwolf41 · 17 Sep 2010

Hello Jonathan Thank You for the Help I see what I did now, And Im Really Sorry for Being so Dumb. I ran the Program but I dont understand how to save it , Do I name the Folder and then put it inside the other Folder. Again Im Sorry Im 47 and dont have a clue about half of this

Jonathan_King · 17 Sep 2010

No worries, this is what we're here for, to answer difficult and easy questions the same.

To save the perfmon report, go to File>Save Page As, and save it as perfmon.html.

If you haven't already, place the Windows_NT6_BSOD_v3.03_jcgriff2_.exe file in Documents, and run it.

It should create another folder in your Documents folder. Right-click on it, and select Send to>New compressed folder. Then, drag the perfmon.html file you saved into the newly-created Windows_NT6_BSOD_jcgriff2.zip folder.

That .zip folder is what you upload.

Blackwolf41 · 17 Sep 2010

Hello Jonathan Thank You for explaining it better for me, I hope this works and I really Hope that this will be a easy Fix

Lemur · 17 Sep 2010

First, you must update your Logitech and Broadcom NetXTreme drivers.

Lemur · 17 Sep 2010

Reinstall Logitech Setpoint
SetPoint

**EDIT**

Broadcom NetXtreme II
http://www.broadcom.com/support/ethe...etxtremeii.php

Jonathan_King · 17 Sep 2010

Start by installing the ATK0110 driver from the Utilities section here: ASUSTeK Computer Inc.-Support- download_item_mkt

Code:

ASACPI.sys   Sun Mar 27 22:30:36 2005

Install this Realtek driver: Realtek

Code:

Rt64win7.sys Thu Feb 26 04:04:13 2009

AVG is well known for causing BSODs, to please remove it with this tool: http://download.avg.com/filedir/util...removerx64.exe

Replace it with MSE: http://www.microsoft.com/security_essentials

Install these ATI drivers: ATI Radeon

You want the Driver Only, in the Option 2 section.

If the BSODs persist, please enable driver verifier: Driver Verifier - Enable and Disable

...Summary of the Dumps:

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Sep 15 22:36:13.081 2010 (UTC - 4:00)
System Uptime: 0 days 2:23:48.423
BugCheck 1000007E, {ffffffffc0000005, fffff880041e6ca9, fffff88005f4c5d8, fffff88005f4be40}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MarkResourcesForEviction+31 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Sep 15 06:51:38.769 2010 (UTC - 4:00)
System Uptime: 0 days 5:00:28.501
BugCheck 1A, {403, fffff680000391e8, e8a00000bc218867, fffff6800003f4e8}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+31ef2 )
BUGCHECK_STR:  0x1a_403
PROCESS_NAME:  dwm.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Sep 15 01:44:19.897 2010 (UTC - 4:00)
System Uptime: 1 days 4:25:30.630
BugCheck 3B, {c0000005, fffff80002b042b7, fffff88005f62a40, 0}
Probably caused by : memory_corruption ( nt!MmCopyToCachedPage+227 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  iexplore.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 10 20:12:11.632 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:43.317
BugCheck 1E, {ffffffffc0000005, fffff80002aad226, 1, f001e}
Probably caused by : ntkrnlmp.exe ( nt!ExfReleaseRundownProtection+2a )
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

EDIT: I see Lemur posted first!

Lemur · 17 Sep 2010

I may have posted first, but I'm learning from you, and Ken and ...

Blackwolf41 · 17 Sep 2010

Oh I forgot to Post this Windows OEM 7 64 bit Bought it from New Egg . System is a Year Old was running XP32 bit. and Ran Fine. Thanks for the Replys I well get to work on these things

Jonathan_King · 17 Sep 2010

Quote: Originally Posted by Blackwolf41

I did want to ask about the ATK0110 Drivers. Do I just download them, or do I have to uninstall the old ones first?

Just install the new ones. A black DOS screen will pop up, which confuses many people, but that is normal. It doesn't look like the driver is installed, but it will be.

Blackwolf41 · 17 Sep 2010

Hello Jonathan I went to the Realtek site and found Windows 7 and WinServer 2008 R2 Drivers and

Windows 7 and WinServer 2008 R2 Auto Installation Program (SID:1419849) which one Please. I also noticed that there was a Realtek Update in Windows Updates. and I was wondeing if installing the optional Updates were Safe . I never used them in XP because they always gave me Problems but I had to ask Because it Win 7 Thank You

Windows 7: Blue Screen

Blue Screen problems?