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Windows 7: Window Explorer Have Stop Working --- HELP PLEASE


17 Sep 2010   #1

Window 7 Home Premium 64 bit
 
 
Window Explorer Have Stop Working --- HELP PLEASE

Hi all, i recently bought a new laptop i7-720 4 gb ram ati 5470 graphic card . However just last night the window explorer have stopped working error keeps appearing at random interval after the occurance the window explorer restarts itself. I did a check online and scan my laptop with avira and mal ware byte(cleared all virus malware) i updated all windows update as well but the problem is still there. Is there any tin else i can do ? Thanks for all help

My System SpecsSystem Spec
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17 Sep 2010   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello and Welcome !

Please follow the steps and see if that works if not post us back Troubleshooting Explorer.exe Crashing Issues

Hope this helps,
Captain
My System SpecsSystem Spec
19 Sep 2010   #3

Window 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Hello and Welcome !

Please follow the steps and see if that works if not post us back Troubleshooting Explorer.exe Crashing Issues

Hope this helps,
Captain
i skipped step 1 as i have no idea on how to usage the program . Step 2 seems to solved the problem (as least so far , i hope it stay that way)is there way to find out if wat program triggered the fault ?

i am unable to open the log file for SFC /SCANNOW Command - System File Checker
is that a problem ?
Thank you for your help Captain.
My System SpecsSystem Spec
.


19 Sep 2010   #4

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello Jessica,

Your Most Welcome !

There might be something wrong with the Log that might be the reason it's not opening. As far the issue is gone you should be good. Some System file might be damaged ot corrupted so running the System file checker could have fixed it.

Hope this helps,
Captain
My System SpecsSystem Spec
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 Window Explorer Have Stop Working --- HELP PLEASE




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