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Windows 7: Windows 7 keeps restarting. event 41

17 Sep 2010   #1

Windows 7 Ultimate
Windows 7 keeps restarting. event 41

<Event xmlns="">
   - <System>
     <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 







    <TimeCreated SystemTime="2010-09-18T02:26:48.687500000Z" /> 


    <Correlation />  

    <Execution ProcessID="4" ThreadID="8" />  



    <Security UserID="S-1-5-18" /> 


  - <EventData>
     <Data Name="BugcheckCode">80</Data> 

    <Data Name="BugcheckParameter1">0xa2900a22</Data>  

    <Data Name="BugcheckParameter2">0x0</Data> 

    <Data Name="BugcheckParameter3">0x82a42f34</Data>  

    <Data Name="BugcheckParameter4">0x2</Data> 

    <Data Name="SleepInProgress">false</Data> 

    <Data Name="PowerButtonTimestamp">0</Data> 


I uploaded my mini dump file, hopefully someone can help me with this.

My System SpecsSystem Spec
18 Sep 2010   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit

Hello and Welcome !

Seems like ASUS Kernel Mode Driver for NT has caused the crash i would recommend to uninstall any Asus related softwares like Asus Smart doctor etc. and make sure EIO.sys is removed from Drivers folder. To access that folder go to Start | Run | Drivers.

Run SFC /SCANNOW Command - System File Checker


*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arg1: a2900a22, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 82a42f34, If non-zero, the instruction address which referenced the bad memory
Arg4: 00000002, (reserved)
Debugging Details:
*** WARNING: Unable to verify timestamp for EIO.sys
*** ERROR: Module load completed but symbols could not be loaded for EIO.sys
READ_ADDRESS: GetPointerFromAddress: unable to read from 82b6d718
Unable to read MiSystemVaType memory at 82b4d160
82a42f34 8a02            mov     al,byte ptr [edx]
PROCESS_NAME:  SmartDoctor.ex
TRAP_FRAME:  a6ad3b10 -- (.trap 0xffffffffa6ad3b10)
ErrCode = 00000000
eax=a2600000 ebx=830020ec ecx=a2900a22 edx=a2900a22 esi=00000000 edi=879932c4
eip=82a42f34 esp=a6ad3b84 ebp=a6ad3b8c iopl=0         nv up ei ng nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010286
82a42f34 8a02            mov     al,byte ptr [edx]          ds:0023:a2900a22=??
Resetting default scope
LAST_CONTROL_TRANSFER:  from 82a4b638 to 82a8a903
a6ad3af8 82a4b638 00000000 a2900a22 00000000 nt!MmAccessFault+0x106
a6ad3af8 82a42f34 00000000 a2900a22 00000000 nt!KiTrap0E+0xdc
a6ad3b80 90a5aa82 a2900a22 a6ad3bb8 90a5ae5d nt!READ_REGISTER_UCHAR+0x4
WARNING: Stack unwind information not available. Following frames may be wrong.
a6ad3b8c 90a5ae5d 864329f0 00000004 00000001 EIO+0x2a82
a6ad3bb8 90a5a1d7 864329f0 830020ec 00000004 EIO+0x2e5d
a6ad3bfc 82a414bc 87930580 864329f0 879932a8 EIO+0x21d7
a6ad3c14 82c42f6e 87a94820 879932a8 8799333c nt!IofCallDriver+0x63
a6ad3c34 82c5fd5f 86432938 87a94820 00000000 nt!IopSynchronousServiceTail+0x1f8
a6ad3cd0 82c6253a 86432938 879932a8 00000000 nt!IopXxxControlFile+0x6aa
a6ad3d04 82a4844a 00000008 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
a6ad3d04 76df64f4 00000008 00000000 00000000 nt!KiFastCallEntry+0x12a
0012f610 00000000 00000000 00000000 00000000 0x76df64f4

90a5aa82 ??              ???
FOLLOWUP_NAME:  MachineOwner
BUCKET_ID:  0x50_EIO+2a82
Hope this helps,
My System SpecsSystem Spec

 Windows 7 keeps restarting. event 41

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