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Windows 7: Windows 7 Crashes - Blue Screen

18 Sep 2010   #1

Windows 7 x64
 
 
Windows 7 Crashes - Blue Screen

Hi,

I recently installed Windows 7 x64 on my HP DV 2000 Laptop. Spec are
Intel Core 2 Duo (1.83 Ghz)
3 GB RAM
200 GB Hard Drive

I am getting blue screen quite frequently, mainly when I plug out any usb device. I am also attaching the Mini Dumps. Pls help. Thanks in advance


Regards, Adil

My System SpecsSystem Spec
.

18 Sep 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Low\Temporary Internet Files\Content.IE5\35JPVY5O\Mini%20Dumps[1]\Mini Dumps\091810-34803-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02817000 PsLoadedModuleList = 0xfffff800`02a54e50
Debug session time: Sat Sep 18 05:18:00.537 2010 (GMT-4)
System Uptime: 0 days 0:00:36.519
Loading Kernel Symbols
...............................................................
................................................................
....
Loading User Symbols
Loading unloaded module list
....
Unable to load image \SystemRoot\system32\DRIVERS\BcmBusCtr_64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BcmBusCtr_64.sys
*** ERROR: Module load completed but symbols could not be loaded for BcmBusCtr_64.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000005, fffff880053500a5, fffff88002fcdf58, fffff88002fcd7b0}
Probably caused by : BcmBusCtr_64.sys ( BcmBusCtr_64+70a5 )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff880053500a5, The address that the exception occurred at
Arg3: fffff88002fcdf58, Exception Record Address
Arg4: fffff88002fcd7b0, Context Record Address
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
BcmBusCtr_64+70a5
fffff880`053500a5 488b4040        mov     rax,qword ptr [rax+40h]
EXCEPTION_RECORD:  fffff88002fcdf58 -- (.exr 0xfffff88002fcdf58)
ExceptionAddress: fffff880053500a5 (BcmBusCtr_64+0x00000000000070a5)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000040
Attempt to read from address 0000000000000040
CONTEXT:  fffff88002fcd7b0 -- (.cxr 0xfffff88002fcd7b0)
rax=0000000000000000 rbx=0000000000000006 rcx=fffffa8003a8b790
rdx=fffffa80065e3a60 rsi=0000000000000000 rdi=fffff88002fce2c0
rip=fffff880053500a5 rsp=fffff88002fce190 rbp=0000000000000000
 r8=fffffa8004f58150  r9=000000000000000f r10=fffffa80024e9190
r11=fffffa80024ca680 r12=0000000000000000 r13=fffff880014e3310
r14=0000000000000010 r15=fffffa8003a8b705
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
BcmBusCtr_64+0x70a5:
fffff880`053500a5 488b4040        mov     rax,qword ptr [rax+40h] ds:002b:00000000`00000040=????????????????
Resetting default scope
CUSTOMER_CRASH_COUNT:  1
PROCESS_NAME:  System
CURRENT_IRQL:  0
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1:  0000000000000000
EXCEPTION_PARAMETER2:  0000000000000040
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002abf0e0
 0000000000000040 
FOLLOWUP_IP: 
BcmBusCtr_64+70a5
fffff880`053500a5 488b4040        mov     rax,qword ptr [rax+40h]
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
LAST_CONTROL_TRANSFER:  from 0000000000000003 to fffff880053500a5
STACK_TEXT:  
fffff880`02fce190 00000000`00000003 : fffffa80`065e3b78 00000000`00000000 00000000`00000000 fffffa80`065e3a60 : BcmBusCtr_64+0x70a5
fffff880`02fce198 fffffa80`065e3b78 : 00000000`00000000 00000000`00000000 fffffa80`065e3a60 fffff800`02b71c14 : 0x3
fffff880`02fce1a0 00000000`00000000 : 00000000`00000000 fffffa80`065e3a60 fffff800`02b71c14 00000000`00000000 : 0xfffffa80`065e3b78
 
SYMBOL_STACK_INDEX:  0
SYMBOL_NAME:  BcmBusCtr_64+70a5
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: BcmBusCtr_64
IMAGE_NAME:  BcmBusCtr_64.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  49def828
STACK_COMMAND:  .cxr 0xfffff88002fcd7b0 ; kb
FAILURE_BUCKET_ID:  X64_0x7E_BcmBusCtr_64+70a5
BUCKET_ID:  X64_0x7E_BcmBusCtr_64+70a5
Followup: MachineOwner
---------

I have checked a few of your many BSOD reports, They all show the same cause, install a current driver:
Bcmbusctr_64.sys file description
Productname: Beceem Communications Inc. Tarang
Description: Beceem Communications Inc. WiMAX driver
Company: Beceem communications pvt ltd.
http://www.vistax64.com/tutorials/17...ce-driver.html

In Addition
If overclocking restore normal settings
SFC /scannow
System Files - SFC Command
Scan with your Anti Virus
How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/

After performing all of the above, post back with any new BSOD reports, or indicate that the attempted repairs were successful.
If any links do not work, if clicked, please copy and paste to browser address bar.
Remember that several attempts may be required before we can solve your BSOD problem. These reports are not definitive but merely point the way to a solution.
My System SpecsSystem Spec
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 Windows 7 Crashes - Blue Screen




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