Random BSOD issues


  1. Posts : 4
    Win7
       #1

    Random BSOD issues


    I've been having system crashes for several weeks, some with BSOD. I felt a fresh re-install of Win7 was necessary, so I did that a few weeks ago, but after a short time, the crashes started happening again, some with BSOD. Here is my info and files:


    - x64
    - Original was Vista, but I've totally wiped the HDD and installed Win7
    - Upgraded Retail Version
    - PC is 3 years old, a refurbished HP Pavilion
    - OS install is about 6 weeks

    Thank you!!
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    usnret04 said:
    I've been having system crashes for several weeks, some with BSOD. I felt a fresh re-install of Win7 was necessary, so I did that a few weeks ago, but after a short time, the crashes started happening again, some with BSOD. Here is my info and files:


    - x64
    - Original was Vista, but I've totally wiped the HDD and installed Win7
    - Upgraded Retail Version
    - PC is 3 years old, a refurbished HP Pavilion
    - OS install is about 6 weeks

    Thank you!!
    Hi and welcome


    These seem to be caused by your nvm62x64.sys. nvm62x64.sys is part of NVIDIA nForce hardware firewall, which is known for causing problems.

    I would also seriously take a look at your storage driver.

    After updating the drivers (all of them) you should run a system file check to verify and repair your system files.

    Run a system file check to verify and repair your system files.
    To do this type cmd in search, then right click to run as administrator, then
    SFC /SCANNOW

    read here for more information SFC /SCANNOW Command - System File Checker

    Let us know the results from the report at the end.

    Ken




    Pre win 7 drivers needing update
    Code:
    VSTCNXT6.SYS        fffff880`04010000    fffff880`040db000    0x000cb000    0x48f69046    10/15/2008 20:52:22                        
    VSTBS26.SYS        fffff880`03cc0000    fffff880`03d30000    0x00070000    0x48f690ae    10/15/2008 20:54:06                        
    VSTDPV6.SYS        fffff880`03e63000    fffff880`03fd7000    0x00174000    0x48f69189    10/15/2008 20:57:45                        
    nvm62x64.sys        fffff880`0414c000    fffff880`041afd80    0x00063d80    0x48f8fd12    10/17/2008 17:01:06                        
    spldr.sys        fffff880`0144a000    fffff880`01452000    0x00008000    0x4a0858bb    5/11/2009 12:56:27                        
    GEARAspiWDM.sys        fffff880`041b0000    fffff880`041bd000    0x0000d000    0x4a1151c0    5/18/2009 08:17:04                        
    amdxata.sys        fffff880`0106d000    fffff880`01078000    0x0000b000    0x4a12f2eb    5/19/2009 13:56:59                        
    nvstor.sys        fffff880`00db9000    fffff880`00de4000    0x0002b000    0x4a13a711    5/20/2009 02:45:37                        
    dump_nvstor.sys        fffff880`03e00000    fffff880`03e2b000    0x0002b000    0x4a13a711    5/20/2009 02:45:37

    Analysis
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\091810-16926-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    WARNING: Whitespace at end of path element
    Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`0284f000 PsLoadedModuleList = 0xfffff800`02a8ce50
    Debug session time: Sat Sep 18 17:09:30.775 2010 (GMT-4)
    System Uptime: 0 days 5:53:38.585
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................
    Loading User Symbols
    Loading unloaded module list
    ........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff80002be1e40, fffff88006aacf90, 0}
    
    Probably caused by : hardware ( nt!NtWaitForMultipleObjects32+eb )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80002be1e40, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff88006aacf90, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!NtWaitForMultipleObjects32+eb
    fffff800`02be1e40 ff4881          dec     dword ptr [rax-7Fh]
    
    CONTEXT:  fffff88006aacf90 -- (.cxr 0xfffff88006aacf90)
    rax=0000000000000102 rbx=0000000000000001 rcx=fffffa8003a32fe0
    rdx=0000000000000000 rsi=000000000018eb68 rdi=fffff88006aadbc8
    rip=fffff80002be1e40 rsp=fffff88006aad960 rbp=fffff88006aadca0
     r8=fffffa800555dbb8  r9=0000000000000000 r10=fffffffffffffffd
    r11=fffff880009a9be0 r12=000000007efdb000 r13=000000000018fd20
    r14=000000000018ebc0 r15=0000000074702450
    iopl=0         nv up ei ng nz na pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
    nt!NtWaitForMultipleObjects32+0xeb:
    fffff800`02be1e40 ff4881          dec     dword ptr [rax-7Fh] ds:002b:00000000`00000083=????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  chrome.exe
    
    CURRENT_IRQL:  0
    
    MISALIGNED_IP: 
    nt!NtWaitForMultipleObjects32+eb
    fffff800`02be1e40 ff4881          dec     dword ptr [rax-7Fh]
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002be1e40
    
    STACK_TEXT:  
    fffff880`06aad960 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtWaitForMultipleObjects32+0xeb
    
    
    FOLLOWUP_IP: 
    nt!NtWaitForMultipleObjects32+eb
    fffff800`02be1e40 ff4881          dec     dword ptr [rax-7Fh]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!NtWaitForMultipleObjects32+eb
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    STACK_COMMAND:  .cxr 0xfffff88006aacf90 ; kb
    
    MODULE_NAME: hardware
    
    FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
    
    BUCKET_ID:  X64_IP_MISALIGNED
    
    Followup: MachineOwner
    ---------
      My Computer


 

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