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Windows 7: Bluescreens

27 May 2009   #1

Windows 7 Ultimate x64
 
 
Bluescreens

I've keep getting these bluescreen errors since I first installed (from Vista Ultimate) Windows 7 RC1 7100. After they got annoying I went back to Vista and the thing continiued. I ran memory tests, which showed no errors with my RAM. So now I'm turning to you for help.

The funny thing is, every error is different (win32k.sys, usb.sys etc)

System info:

Quote:
Field Value
Computer
Computer Type ACPI x86-based PC (Mobile)
Operating System Microsoft Windows Vista Ultimate
OS Service Pack -
Internet Explorer 8.0.7100.0
DirectX DirectX 10.0
Computer Name ROMZ
User Name Roman
Logon Domain Romz
Date / Time 2009-05-27 / 12:30

Motherboard
CPU Type Mobile DualCore Intel Core Duo T2250, 1733 MHz (13 x 133)
Motherboard Name COMPAL HEL8X
Motherboard Chipset Mobile Intel Calistoga-PM i945PM
System Memory 2048 MB (DDR2-667 DDR2 SDRAM)
BIOS Type Phoenix (10/26/06)

Display
Video Adapter NVIDIA GeForce Go 7600 (256 MB)
Video Adapter NVIDIA GeForce Go 7600 (256 MB)
Monitor Generic PnP Monitor [NoDB]

Multimedia
Audio Adapter Realtek ALC883 @ Unknown

Storage
IDE Controller Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4
Storage Controller ENE PCI Memory Stick Card Reader Controller
Storage Controller Virtual CloneDrive
Disk Drive SAMSUNG HM120JI ATA Device (111 GB, IDE)
Optical Drive ELBY CLONEDRIVE SCSI CdRom Device
Optical Drive Optiarc DVD RW AD-7590A ATA Device
SMART Hard Disks Status OK

Partitions
C: (NTFS) 34899 MB (22548 MB free)
D: (NTFS) 79470 MB (70317 MB free)
Total Size 111.7 GB (90.7 GB free)

Input
Keyboard Standard PS/2 Keyboard
Mouse PS/2 Compatible Mouse

Network
Primary IP Address 192.168.1.64
Primary MAC Address 00-19-D2-BB-32-C8
Network Adapter Intel(R) PRO/Wireless 3945ABG Network Connection (192.168.1.64)
Network Adapter Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Modem Agere Systems HDA Modem

Peripherals
Printer Fax
Printer Microsoft XPS Document Writer
FireWire Controller Unknown (PHY: VIA VT6307)
USB Device ASUS WebCam, 1.3M, USB2.0, FF
USB Device AuthenTec Inc. AES2501A
Battery Microsoft AC Adapter
Battery Microsoft ACPI-Compliant Control Method Battery
Battery Microsoft Composite Battery

DMI
DMI BIOS Vendor COMPAL
DMI BIOS Version 114B
DMI System Manufacturer COMPAL
DMI System Product HEL80C
DMI System Version *
DMI System Serial Number 2069290402004
DMI System UUID 8D32F9FA-DEF011DB-87610016-D4D39D14
DMI Motherboard Manufacturer COMPAL
DMI Motherboard Product HEL8X
DMI Motherboard Version Null
DMI Motherboard Serial Number 0123456789AB
DMI Chassis Manufacturer COMPAL
DMI Chassis Version N/A
DMI Chassis Serial Number None
DMI Chassis Asset Tag *
DMI Chassis Type Notebook
And here is the info from the latest BSOD:

Quote:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7100 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7100.0.x86fre.winmain_win7rc.090421-1700
Machine Name:
Kernel base = 0x8280e000 PsLoadedModuleList = 0x8294d570
Debug session time: Wed May 27 12:12:16.822 2009 (GMT+3)
System Uptime: 0 days 0:01:15.209
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {28, 2, 1, 8283522b}

PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
Probably caused by : memory_corruption ( nt!MiIdentifyPfn+1e4 )

Followup: MachineOwner
---------

1: kd> !anaylize -v
No export anaylize found
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000028, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 8283522b, address which referenced memory

Debugging Details:
------------------

PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details

WRITE_ADDRESS: 00000028

CURRENT_IRQL: 2

FAULTING_IP:
nt!MiIdentifyPfn+1e4
8283522b f00fba2a1f lock bts dword ptr [edx],1Fh

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xA

PROCESS_NAME: svchost.exe

TRAP_FRAME: 98c136e4 -- (.trap 0xffffffff98c136e4)
ErrCode = 00000002
eax=80dca120 ebx=88298e80 ecx=00000028 edx=00000028 esi=00000000 edi=87001bb0
eip=8283522b esp=98c13758 ebp=98c13794 iopl=0 nv up ei pl nz na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
nt!MiIdentifyPfn+0x1e4:
8283522b f00fba2a1f lock bts dword ptr [edx],1Fh ds:0023:00000028=????????
Resetting default scope

LAST_CONTROL_TRANSFER: from 8283522b to 8285271b

STACK_TEXT:
98c136e4 8283522b badb0d00 00000028 00000801 nt!KiTrap0E+0x2cf
98c13794 82835693 00000000 88298000 98c1383c nt!MiIdentifyPfn+0x1e4
98c137c0 829f1b5c 88298060 86365833 98c13850 nt!MmQueryPfnList+0xaf
98c13808 82a7d154 98c13d01 863658b3 00000000 nt!PfpPfnPrioRequest+0xde
98c13888 82b00cb3 00000000 98c13d01 98c13cd0 nt!PfQuerySuperfetchInformation+0xea
98c13d00 82a21d5f 0000004f 00000000 00000000 nt!ExpQuerySystemInformation+0x24a4
98c13d1c 8284f35a 0000004f 013af050 00000014 nt!NtQuerySystemInformation+0x76
98c13d1c 77078244 0000004f 013af050 00000014 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
013acf10 00000000 00000000 00000000 00000000 0x77078244


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!MiIdentifyPfn+1e4
8283522b f00fba2a1f lock bts dword ptr [edx],1Fh

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!MiIdentifyPfn+1e4

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 49ee8b48

IMAGE_NAME: memory_corruption

FAILURE_BUCKET_ID: 0xA_nt!MiIdentifyPfn+1e4

BUCKET_ID: 0xA_nt!MiIdentifyPfn+1e4

Followup: MachineOwner
---------
Thanks!

My System SpecsSystem Spec
.

28 May 2009   #2

 
 

I would suggest you do a clean install. Run Windows update and pull down any drivers it finds. You may have a driver/app issue that is causing the crashes you are experiencing.
My System SpecsSystem Spec
28 May 2009   #3

Windows 7 Ultimate x64
 
 

This is a clean install. I haven't downloaded any other drivers besides the ones, that are offered by MS Update.
My System SpecsSystem Spec
.


28 May 2009   #4
Microsoft MVP

 
 

Have you checked in Device Manager to see if there are any devices with problems?

The analysis points to memory corruption - but doesn't say what's directly causing it.
It occurred in an svchost.exe and there's usually 10 or 11 of them running on a system - and they host other services as processes - so there's a whole bunch of things that could be causing this.

Most commonly this sort of error is caused by a misbehaving driver, so let us know what you installed most recently. If we're not able to nail it down this way, then we'll have a go at using Driver Verifier (but that's a dangerous thing to try, so don't try it on your own!).

PS - different errors can be used to narrow down the possibilities of what's causing this. If you have more than one dump file I'd suggest zipping them up and uploading them in your next post. If they're too big to upload (in the case of kernel/complete memory dumps) I'd suggest changing your settings to have the system generate minidumps.
My System SpecsSystem Spec
28 May 2009   #5

Windows 7 Ultimate x64
 
 

The only problematic thing shown in the Device Manager is PCI Flash Memory, which has no drivers installed for it (see attatched image).

Most recently I have installed (starting from the most recent):
Xchat, CCleaner, Nero 8, Microsoft Office, Auslogics Disk Defrag, EVE client, Windows Live Messenger, (I think, that the errors started somewhere at this point) Skype, Total Commander, utorrent, VLC Media player, WinRAR, Thunderbird, Google Chrome, Firefox.

I have currently no memory dumps to attatch, sorry. Though the system has been stable for a day now. I only had one Bluescreen in the morning.
My System SpecsSystem Spec
28 May 2009   #6
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

As a suggestion, uninstall Nero 8 and Windows Live Messenger. Remove all USD devices and see if the blue screen stops.

BTW, did you install Windows 7 or re-install Vista with any USB devices plugged in? (camera, printer, or?)
My System SpecsSystem Spec
28 May 2009   #7

Windows 7 Ultimate x64
 
 

I will try uninstalling these programs.

I didn't have USB devices plugged in during the installation.

E: I uninstalled the porgrams. Rebooted, tried hibernation and so far so good. The system tends to crash more after I've resumed from hibernation.
My System SpecsSystem Spec
28 May 2009   #8

Windows 7 Ultimate x64
 
 

Okay, I got another Bluescreen. Here is the info from WinDbg.
I'm currently uploading the memory dumo file to my server, because it came out too big (~80 Mb) to be used with the forum uploader. I will post the link shortly.

http://romzzz.pri.ee/7/memorydump1.ZIP

Quote:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7100 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7100.0.x86fre.winmain_win7rc.090421-1700
Machine Name:
Kernel base = 0x8280f000 PsLoadedModuleList = 0x8294e570
Debug session time: Thu May 28 23:17:57.069 2009 (GMT+3)
System Uptime: 0 days 10:01:11.578
Loading Kernel Symbols
...............................................................
................................................................
...Page 2466e not present in the dump file. Type ".hh dbgerr004" for details
..........................
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffda00c). Type ".hh dbgerr001" for details
Loading unloaded module list
.............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {f486606c, 2, 0, f486606c}

Page 2466e not present in the dump file. Type ".hh dbgerr004" for details
PEB is paged out (Peb.Ldr = 7ffda00c). Type ".hh dbgerr001" for details
Page 2466e not present in the dump file. Type ".hh dbgerr004" for details
PEB is paged out (Peb.Ldr = 7ffda00c). Type ".hh dbgerr001" for details
Probably caused by : hardware

Followup: MachineOwner
---------
*** Possible invalid call from 92869b66 ( USBPORT!USBPORT_ProcessURB+0x622 )
*** Expected target 9286606c ( USBPORT!USBPORT_Core_AllocTransfer+0x0 )

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: f486606c, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: f486606c, address which referenced memory

Debugging Details:
------------------

Page 2466e not present in the dump file. Type ".hh dbgerr004" for details
PEB is paged out (Peb.Ldr = 7ffda00c). Type ".hh dbgerr001" for details
Page 2466e not present in the dump file. Type ".hh dbgerr004" for details
PEB is paged out (Peb.Ldr = 7ffda00c). Type ".hh dbgerr001" for details

READ_ADDRESS: f486606c

CURRENT_IRQL: 2

FAULTING_IP:
+6920952f02b5ddd8
f486606c ?? ???

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xD1

PROCESS_NAME: Patrician3.exe

TRAP_FRAME: 80d8ac28 -- (.trap 0xffffffff80d8ac28)
ErrCode = 00000000
eax=8572a4ed ebx=84963a68 ecx=00000002 edx=c021cf8c esi=00000000 edi=859fd028
eip=f486606c esp=80d8ac9c ebp=80d8ace4 iopl=0 ov up ei ng nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010a86
f486606c ?? ???
Resetting default scope

LAST_CONTROL_TRANSFER: from 92869b6b to f486606c

FAILED_INSTRUCTION_ADDRESS:
+6920952f02b5ddd8
f486606c ?? ???

POSSIBLE_INVALID_CONTROL_TRANSFER: from 92869b66 to 9286606c

STACK_TEXT:
WARNING: Frame IP not in any known module. Following frames may be wrong.
80d8ac98 92869b6b 859fd028 84dc92c8 84f261a0 0xf486606c
80d8ace4 9286a5e9 872b2028 00000000 84f261a0 USBPORT!USBPORT_ProcessURB+0x627
80d8ad0c 9286570c 872b2028 84f261a0 864cab10 USBPORT!USBPORT_PdoInternalDeviceControlIrp+0xfb
80d8ad34 82848dd2 872b2028 872b22c4 84f261a0 USBPORT!USBPORT_Dispatch+0x18a
80d8ad4c 92a7cc8e 84f261a0 84c1e760 00000000 nt!IofCallDriver+0x63
80d8ad60 92a7cfb3 86f2c0e0 84c1e6a8 84f261a0 usbhub!UsbhFdoUrbPdoFilter+0x68
80d8ad84 92a7cbfe 84c1e6a8 84f2627c 84c1e6a8 usbhub!UsbhPdoInternalDeviceControl+0xf6
80d8ad98 82848dd2 84c1e6a8 84f261a0 84963a68 usbhub!UsbhGenDispatch+0x4a
80d8adb0 9b9c1397 84f261a0 00000000 8566c0f0 nt!IofCallDriver+0x63
80d8add0 9b9c07d8 8566c0f0 84aea1c8 80d8adf3 hidusb!HumReadReport+0xef
80d8adf4 9b9cc377 8566c0f0 8566c37c 852b8ef0 hidusb!HumInternalIoctl+0xd6
80d8ae08 9b9cd7b0 8566c0f0 84f261a0 9b9d323c HIDCLASS!HidpCallDriver+0x3f
80d8ae24 9b9cd6be 8566c1bc 852b8ef0 80d8ae6b HIDCLASS!HidpSubmitInterruptRead+0xa0
80d8ae5c 8286fd65 00000000 00f261a0 8566c1bc HIDCLASS!HidpInterruptReadComplete+0x286
80d8aea0 9286832c 8284ca34 84cd5328 00000000 nt!IopfCompleteRequest+0x115
80d8aed0 92868758 873c1428 84f261a0 84963a68 USBPORT!USBPORT_Core_iCompleteDoneTransfer+0x6e0
80d8aefc 9286a0fb 859fd028 859fd0e8 859fda98 USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x33b
80d8af24 92864580 859fd028 859fda98 859fd002 USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xbc
80d8af48 828d2f82 859fdaa4 859fd002 00000000 USBPORT!USBPORT_Xdpc_Worker+0x173
80d8afa4 82873c10 82930d20 84e7e990 00000000 nt!KiExecuteAllDpcs+0xf9
80d8aff4 828703dc 98eaece4 00000000 00000000 nt!KiRetireDpcList+0xd5
80d8aff8 98eaece4 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
828703dc 00000000 0000001a 00d6850f bb830000 0x98eaece4


STACK_COMMAND: .trap 0xffffffff80d8ac28 ; kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

BUCKET_ID: CPU_CALL_ERROR

Followup: MachineOwner
---------
*** Possible invalid call from 92869b66 ( USBPORT!USBPORT_ProcessURB+0x622 )
*** Expected target 9286606c ( USBPORT!USBPORT_Core_AllocTransfer+0x0 )
My System SpecsSystem Spec
28 May 2009   #9
Lee

Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11
 
 

I know this is a silly question, albeit did you get this from a torrent site, or download from MS download center?
My System SpecsSystem Spec
28 May 2009   #10

Windows 7 Ultimate x64
 
 

From Microsoft.
My System SpecsSystem Spec
Reply

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