Bluescreens

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  1. Posts : 11
    Windows 7 Ultimate x64
       #1

    Bluescreens


    I've keep getting these bluescreen errors since I first installed (from Vista Ultimate) Windows 7 RC1 7100. After they got annoying I went back to Vista and the thing continiued. I ran memory tests, which showed no errors with my RAM. So now I'm turning to you for help.

    The funny thing is, every error is different (win32k.sys, usb.sys etc)

    System info:

    Field Value
    Computer
    Computer Type ACPI x86-based PC (Mobile)
    Operating System Microsoft Windows Vista Ultimate
    OS Service Pack -
    Internet Explorer 8.0.7100.0
    DirectX DirectX 10.0
    Computer Name ROMZ
    User Name Roman
    Logon Domain Romz
    Date / Time 2009-05-27 / 12:30

    Motherboard
    CPU Type Mobile DualCore Intel Core Duo T2250, 1733 MHz (13 x 133)
    Motherboard Name COMPAL HEL8X
    Motherboard Chipset Mobile Intel Calistoga-PM i945PM
    System Memory 2048 MB (DDR2-667 DDR2 SDRAM)
    BIOS Type Phoenix (10/26/06)

    Display
    Video Adapter NVIDIA GeForce Go 7600 (256 MB)
    Video Adapter NVIDIA GeForce Go 7600 (256 MB)
    Monitor Generic PnP Monitor [NoDB]

    Multimedia
    Audio Adapter Realtek ALC883 @ Unknown

    Storage
    IDE Controller Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4
    Storage Controller ENE PCI Memory Stick Card Reader Controller
    Storage Controller Virtual CloneDrive
    Disk Drive SAMSUNG HM120JI ATA Device (111 GB, IDE)
    Optical Drive ELBY CLONEDRIVE SCSI CdRom Device
    Optical Drive Optiarc DVD RW AD-7590A ATA Device
    SMART Hard Disks Status OK

    Partitions
    C: (NTFS) 34899 MB (22548 MB free)
    D: (NTFS) 79470 MB (70317 MB free)
    Total Size 111.7 GB (90.7 GB free)

    Input
    Keyboard Standard PS/2 Keyboard
    Mouse PS/2 Compatible Mouse

    Network
    Primary IP Address 192.168.1.64
    Primary MAC Address 00-19-D2-BB-32-C8
    Network Adapter Intel(R) PRO/Wireless 3945ABG Network Connection (192.168.1.64)
    Network Adapter Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
    Modem Agere Systems HDA Modem

    Peripherals
    Printer Fax
    Printer Microsoft XPS Document Writer
    FireWire Controller Unknown (PHY: VIA VT6307)
    USB Device ASUS WebCam, 1.3M, USB2.0, FF
    USB Device AuthenTec Inc. AES2501A
    Battery Microsoft AC Adapter
    Battery Microsoft ACPI-Compliant Control Method Battery
    Battery Microsoft Composite Battery

    DMI
    DMI BIOS Vendor COMPAL
    DMI BIOS Version 114B
    DMI System Manufacturer COMPAL
    DMI System Product HEL80C
    DMI System Version *
    DMI System Serial Number 2069290402004
    DMI System UUID 8D32F9FA-DEF011DB-87610016-D4D39D14
    DMI Motherboard Manufacturer COMPAL
    DMI Motherboard Product HEL8X
    DMI Motherboard Version Null
    DMI Motherboard Serial Number 0123456789AB
    DMI Chassis Manufacturer COMPAL
    DMI Chassis Version N/A
    DMI Chassis Serial Number None
    DMI Chassis Asset Tag *
    DMI Chassis Type Notebook
    And here is the info from the latest BSOD:

    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Summary Dump File: Only kernel address space is available

    Symbol search path is: SRV*c:\symbols*Symbol information
    Executable search path is:
    Windows 7 Kernel Version 7100 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7100.0.x86fre.winmain_win7rc.090421-1700
    Machine Name:
    Kernel base = 0x8280e000 PsLoadedModuleList = 0x8294d570
    Debug session time: Wed May 27 12:12:16.822 2009 (GMT+3)
    System Uptime: 0 days 0:01:15.209
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................
    Loading User Symbols
    PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
    Loading unloaded module list
    .....
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck A, {28, 2, 1, 8283522b}

    PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
    PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
    Probably caused by : memory_corruption ( nt!MiIdentifyPfn+1e4 )

    Followup: MachineOwner
    ---------

    1: kd> !anaylize -v
    No export anaylize found
    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 00000028, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 8283522b, address which referenced memory

    Debugging Details:
    ------------------

    PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details
    PEB is paged out (Peb.Ldr = 7ffdf00c). Type ".hh dbgerr001" for details

    WRITE_ADDRESS: 00000028

    CURRENT_IRQL: 2

    FAULTING_IP:
    nt!MiIdentifyPfn+1e4
    8283522b f00fba2a1f lock bts dword ptr [edx],1Fh

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0xA

    PROCESS_NAME: svchost.exe

    TRAP_FRAME: 98c136e4 -- (.trap 0xffffffff98c136e4)
    ErrCode = 00000002
    eax=80dca120 ebx=88298e80 ecx=00000028 edx=00000028 esi=00000000 edi=87001bb0
    eip=8283522b esp=98c13758 ebp=98c13794 iopl=0 nv up ei pl nz na po nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010202
    nt!MiIdentifyPfn+0x1e4:
    8283522b f00fba2a1f lock bts dword ptr [edx],1Fh ds:0023:00000028=????????
    Resetting default scope

    LAST_CONTROL_TRANSFER: from 8283522b to 8285271b

    STACK_TEXT:
    98c136e4 8283522b badb0d00 00000028 00000801 nt!KiTrap0E+0x2cf
    98c13794 82835693 00000000 88298000 98c1383c nt!MiIdentifyPfn+0x1e4
    98c137c0 829f1b5c 88298060 86365833 98c13850 nt!MmQueryPfnList+0xaf
    98c13808 82a7d154 98c13d01 863658b3 00000000 nt!PfpPfnPrioRequest+0xde
    98c13888 82b00cb3 00000000 98c13d01 98c13cd0 nt!PfQuerySuperfetchInformation+0xea
    98c13d00 82a21d5f 0000004f 00000000 00000000 nt!ExpQuerySystemInformation+0x24a4
    98c13d1c 8284f35a 0000004f 013af050 00000014 nt!NtQuerySystemInformation+0x76
    98c13d1c 77078244 0000004f 013af050 00000014 nt!KiFastCallEntry+0x12a
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    013acf10 00000000 00000000 00000000 00000000 0x77078244


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!MiIdentifyPfn+1e4
    8283522b f00fba2a1f lock bts dword ptr [edx],1Fh

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: nt!MiIdentifyPfn+1e4

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 49ee8b48

    IMAGE_NAME: memory_corruption

    FAILURE_BUCKET_ID: 0xA_nt!MiIdentifyPfn+1e4

    BUCKET_ID: 0xA_nt!MiIdentifyPfn+1e4

    Followup: MachineOwner
    ---------
    Thanks!
      My Computer


  2. Posts : 125
    Win 7 RC
       #2

    I would suggest you do a clean install. Run Windows update and pull down any drivers it finds. You may have a driver/app issue that is causing the crashes you are experiencing.
      My Computer


  3. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #3

    This is a clean install. I haven't downloaded any other drivers besides the ones, that are offered by MS Update.
      My Computer


  4. Posts : 5,705
    Win7 x64 + x86
       #4

    Have you checked in Device Manager to see if there are any devices with problems?

    The analysis points to memory corruption - but doesn't say what's directly causing it.
    It occurred in an svchost.exe and there's usually 10 or 11 of them running on a system - and they host other services as processes - so there's a whole bunch of things that could be causing this.

    Most commonly this sort of error is caused by a misbehaving driver, so let us know what you installed most recently. If we're not able to nail it down this way, then we'll have a go at using Driver Verifier (but that's a dangerous thing to try, so don't try it on your own!).

    PS - different errors can be used to narrow down the possibilities of what's causing this. If you have more than one dump file I'd suggest zipping them up and uploading them in your next post. If they're too big to upload (in the case of kernel/complete memory dumps) I'd suggest changing your settings to have the system generate minidumps.
      My Computer


  5. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #5

    The only problematic thing shown in the Device Manager is PCI Flash Memory, which has no drivers installed for it (see attatched image).

    Most recently I have installed (starting from the most recent):
    Xchat, CCleaner, Nero 8, Microsoft Office, Auslogics Disk Defrag, EVE client, Windows Live Messenger, (I think, that the errors started somewhere at this point) Skype, Total Commander, utorrent, VLC Media player, WinRAR, Thunderbird, Google Chrome, Firefox.

    I have currently no memory dumps to attatch, sorry. Though the system has been stable for a day now. I only had one Bluescreen in the morning.
      My Computer


  6. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #6

    As a suggestion, uninstall Nero 8 and Windows Live Messenger. Remove all USD devices and see if the blue screen stops.

    BTW, did you install Win7 or re-install Vista with any USB devices plugged in? (camera, printer, or?)
      My Computer


  7. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #7

    I will try uninstalling these programs.

    I didn't have USB devices plugged in during the installation.

    E: I uninstalled the porgrams. Rebooted, tried hibernation and so far so good. The system tends to crash more after I've resumed from hibernation.
    Last edited by romz; 28 May 2009 at 15:04.
      My Computer


  8. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #8

    Okay, I got another Bluescreen. Here is the info from WinDbg.
    I'm currently uploading the memory dumo file to my server, because it came out too big (~80 Mb) to be used with the forum uploader. I will post the link shortly.

    http://romzzz.pri.ee/7/memorydump1.ZIP

    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Summary Dump File: Only kernel address space is available

    Symbol search path is: SRV*c:\symbols*Symbol information
    Executable search path is:
    Windows 7 Kernel Version 7100 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7100.0.x86fre.winmain_win7rc.090421-1700
    Machine Name:
    Kernel base = 0x8280f000 PsLoadedModuleList = 0x8294e570
    Debug session time: Thu May 28 23:17:57.069 2009 (GMT+3)
    System Uptime: 0 days 10:01:11.578
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...Page 2466e not present in the dump file. Type ".hh dbgerr004" for details
    ..........................
    Loading User Symbols
    PEB is paged out (Peb.Ldr = 7ffda00c). Type ".hh dbgerr001" for details
    Loading unloaded module list
    .............
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck D1, {f486606c, 2, 0, f486606c}

    Page 2466e not present in the dump file. Type ".hh dbgerr004" for details
    PEB is paged out (Peb.Ldr = 7ffda00c). Type ".hh dbgerr001" for details
    Page 2466e not present in the dump file. Type ".hh dbgerr004" for details
    PEB is paged out (Peb.Ldr = 7ffda00c). Type ".hh dbgerr001" for details
    Probably caused by : hardware

    Followup: MachineOwner
    ---------
    *** Possible invalid call from 92869b66 ( USBPORT!USBPORT_ProcessURB+0x622 )
    *** Expected target 9286606c ( USBPORT!USBPORT_Core_AllocTransfer+0x0 )

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: f486606c, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: f486606c, address which referenced memory

    Debugging Details:
    ------------------

    Page 2466e not present in the dump file. Type ".hh dbgerr004" for details
    PEB is paged out (Peb.Ldr = 7ffda00c). Type ".hh dbgerr001" for details
    Page 2466e not present in the dump file. Type ".hh dbgerr004" for details
    PEB is paged out (Peb.Ldr = 7ffda00c). Type ".hh dbgerr001" for details

    READ_ADDRESS: f486606c

    CURRENT_IRQL: 2

    FAULTING_IP:
    +6920952f02b5ddd8
    f486606c ?? ???

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0xD1

    PROCESS_NAME: Patrician3.exe

    TRAP_FRAME: 80d8ac28 -- (.trap 0xffffffff80d8ac28)
    ErrCode = 00000000
    eax=8572a4ed ebx=84963a68 ecx=00000002 edx=c021cf8c esi=00000000 edi=859fd028
    eip=f486606c esp=80d8ac9c ebp=80d8ace4 iopl=0 ov up ei ng nz na pe nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010a86
    f486606c ?? ???
    Resetting default scope

    LAST_CONTROL_TRANSFER: from 92869b6b to f486606c

    FAILED_INSTRUCTION_ADDRESS:
    +6920952f02b5ddd8
    f486606c ?? ???

    POSSIBLE_INVALID_CONTROL_TRANSFER: from 92869b66 to 9286606c

    STACK_TEXT:
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    80d8ac98 92869b6b 859fd028 84dc92c8 84f261a0 0xf486606c
    80d8ace4 9286a5e9 872b2028 00000000 84f261a0 USBPORT!USBPORT_ProcessURB+0x627
    80d8ad0c 9286570c 872b2028 84f261a0 864cab10 USBPORT!USBPORT_PdoInternalDeviceControlIrp+0xfb
    80d8ad34 82848dd2 872b2028 872b22c4 84f261a0 USBPORT!USBPORT_Dispatch+0x18a
    80d8ad4c 92a7cc8e 84f261a0 84c1e760 00000000 nt!IofCallDriver+0x63
    80d8ad60 92a7cfb3 86f2c0e0 84c1e6a8 84f261a0 usbhub!UsbhFdoUrbPdoFilter+0x68
    80d8ad84 92a7cbfe 84c1e6a8 84f2627c 84c1e6a8 usbhub!UsbhPdoInternalDeviceControl+0xf6
    80d8ad98 82848dd2 84c1e6a8 84f261a0 84963a68 usbhub!UsbhGenDispatch+0x4a
    80d8adb0 9b9c1397 84f261a0 00000000 8566c0f0 nt!IofCallDriver+0x63
    80d8add0 9b9c07d8 8566c0f0 84aea1c8 80d8adf3 hidusb!HumReadReport+0xef
    80d8adf4 9b9cc377 8566c0f0 8566c37c 852b8ef0 hidusb!HumInternalIoctl+0xd6
    80d8ae08 9b9cd7b0 8566c0f0 84f261a0 9b9d323c HIDCLASS!HidpCallDriver+0x3f
    80d8ae24 9b9cd6be 8566c1bc 852b8ef0 80d8ae6b HIDCLASS!HidpSubmitInterruptRead+0xa0
    80d8ae5c 8286fd65 00000000 00f261a0 8566c1bc HIDCLASS!HidpInterruptReadComplete+0x286
    80d8aea0 9286832c 8284ca34 84cd5328 00000000 nt!IopfCompleteRequest+0x115
    80d8aed0 92868758 873c1428 84f261a0 84963a68 USBPORT!USBPORT_Core_iCompleteDoneTransfer+0x6e0
    80d8aefc 9286a0fb 859fd028 859fd0e8 859fda98 USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x33b
    80d8af24 92864580 859fd028 859fda98 859fd002 USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xbc
    80d8af48 828d2f82 859fdaa4 859fd002 00000000 USBPORT!USBPORT_Xdpc_Worker+0x173
    80d8afa4 82873c10 82930d20 84e7e990 00000000 nt!KiExecuteAllDpcs+0xf9
    80d8aff4 828703dc 98eaece4 00000000 00000000 nt!KiRetireDpcList+0xd5
    80d8aff8 98eaece4 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
    828703dc 00000000 0000001a 00d6850f bb830000 0x98eaece4


    STACK_COMMAND: .trap 0xffffffff80d8ac28 ; kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: hardware

    IMAGE_NAME: hardware

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    BUCKET_ID: CPU_CALL_ERROR

    Followup: MachineOwner
    ---------
    *** Possible invalid call from 92869b66 ( USBPORT!USBPORT_ProcessURB+0x622 )
    *** Expected target 9286606c ( USBPORT!USBPORT_Core_AllocTransfer+0x0 )
    Last edited by romz; 28 May 2009 at 17:46.
      My Computer


  9. Lee
    Posts : 1,796
    Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11
       #9

    I know this is a silly question, albeit did you get this from a torrent site, or download from MS download center?
      My Computer


  10. Posts : 11
    Windows 7 Ultimate x64
    Thread Starter
       #10

    From Microsoft.
      My Computer


 
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