Computer randomly freezes

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  1. mckillwashere
    Posts : 1,849
    Windows 7 x86/x64, Server 2008r2, Web Server 2008
       New #11

    I would check your drivers. Safe mode loads all generic drivers. Make sure you have 32 bit drivers if you have a 32 bit machine and 64 if you have a 64 bit machine.
      My Computer
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  3. miarose
    Posts : 18
    windows 7 64 bit
    Thread Starter
       New #12

    as far as i know they are all for 64 bit. is there a sure fire way to check?
      My Computer
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  4. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #13

    Computer icon on desktop
    Right click then
    properties
      My Computer
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  6. miarose
    Posts : 18
    windows 7 64 bit
    Thread Starter
       New #14

    From doing some reading, it seems that the motherboard is often the culprit in these cases, is there a possible test to run to help determine?
      My Computer
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  7. chev65
    Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       New #15

    miarose said:
    From doing some reading, it seems that the motherboard is often the culprit in these cases, is there a possible test to run to help determine?
    It's very possible that the motherboards settings are causing this problem, but unless you post your system specs it's impossible for anyone to help you with this problem.
      My Computer
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  8. miarose
    Posts : 18
    windows 7 64 bit
    Thread Starter
       New #16

    What other info about my pc can I tell you about the specs? I listed all the pieces I new in the origial post, but will provide more info..if I know what.. I'm not super great with pc's, sorry.
      My Computer
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  10. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #17

    Download and give us the specs that you see on the report
    Speccy - System Information - Free Download
      My Computer
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  11. Bill2
    Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       New #18

    If the computer is not crashing or freezing or shutting down in safe mode, its likely a 3rd party driver problem. The most scientific way of isolating the culprit driver is to follow the Clean boot procedure.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
      My Computer
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  12. miarose
    Posts : 18
    windows 7 64 bit
    Thread Starter
       New #19

    specs:
    Operating System
    MS Windows 7 Home Premium 64-bit
    CPU
    Intel Core i5 750 @ 2.67GHz 37 °C
    Lynnfield 45nm Technology
    RAM
    4.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
    Motherboard
    Gigabyte Technology Co., Ltd. P55M-UD2 (Socket 1156)
    Graphics
    Acer P221W @ 1680x1050
    1024MB GeForce GTS 250 (nVidia) 44 °C
    Hard Drives
    488GB Western Digital WDC WD5000AAKS-00UU3A0 ATA Device (IDE) 28 °C
    Optical Drives
    HL-DT-ST DVDRAM GH24NS50 ATA Device
    Audio
    High Definition Audio Device

    are there others you'd like me to post from that program as well? in more detail i suppose.
      My Computer
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  13. madtownidiot
    Posts : 1,741
       New #20

    It would help to have a list of running processes when your system freezes.
      My Computer
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