Quote: Originally Posted by dkizzy
I tried converting a mkv video file and my computer froze fairly quickly. Does anyone know what could be causing this? Here is the dump info:
9/21/2010 2:35:46 PM
Bug Check Code: 0x00000124
Parameter 1: 00000000`00000000
Parameter 2: fffffa80`088d58f8
Parameter 3: 00000000`00000000
Parameter 4: 00000000`00000000
Caused By Driver: ntoskrnl.exe
Caused By Address: ntoskrnl.exe+4a587c
File Description: NT Kernel & System
Microsoft® Windows® Operating System
6.1.7600.16617 (win7_gdr.100618-1621) x64
C:\Windows\Minidump\092110-9968-01.dmp 8 15 7600
Bug check 124 is hardware. we need the actual DMP file to be of much help but you can read about it here. Stop 0x124 - what it means and what to try
To find your dmp file
If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
Let us know if you need further assistance