| Windows 7: Hangs/Freezes when using Add/Remove Programs |
22 Sep 2010
|
#1 | | |
Hangs/Freezes when using Add/Remove Programs Hi All.
I have had some different kind of problems lately, one of them was a BSOD, so many system checks already have been donem including all the basic ones. (See other post: http://www.sevenforums.com/crashes-d...code-50-a.html)
Most of them solved, but I still cannot use the Add/Remove programs in a normal boot.
In Safe Mode I have no problems at all.
Every time I open Add/Remove programs, and the list is being called and generated, the system just hangs right there, not listing all the programs I have installed.
I am using Windows 7 Ultimate 32 bit build 7600. | My System Specs |
| System Manufacturer/Model Number Homebuild OS Windows 7 Ultimate 32bit CPU Intel Core 2 duo E8400 3.0 GHz Motherboard Asus P5K Memory 2GB Corsair PC2-6400 667MHz (2 1GB sticks) Graphics Card ATI Radeon 4650 HD (Passive Cooled) Sound Card E-MU 0404 USB Monitor(s) Displays Samsung SyncMaster 2233BW Keyboard Lenovo standard Mouse Logitech Lazer (Small USB Bluetooth) PSU LC Power 6420 v1.3 420 Watt Cooling 1 120mm exhaust back, 1 140mm CPU (Scythe Shuriken) |
22 Sep 2010
|
#2 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
OK Im Back
Lets diagnose
Try in safe mode, if it works properly follow the clean boot procedure to find the cause. How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
23 Sep 2010
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#3 | | |
Hello again Richard :-)
Ok. You are really suspecting this to be a hardware issue?
I have no other problems but this at the moment. | My System Specs | | System Manufacturer/Model Number Homebuild OS Windows 7 Ultimate 32bit CPU Intel Core 2 duo E8400 3.0 GHz Motherboard Asus P5K Memory 2GB Corsair PC2-6400 667MHz (2 1GB sticks) Graphics Card ATI Radeon 4650 HD (Passive Cooled) Sound Card E-MU 0404 USB Monitor(s) Displays Samsung SyncMaster 2233BW Keyboard Lenovo standard Mouse Logitech Lazer (Small USB Bluetooth) PSU LC Power 6420 v1.3 420 Watt Cooling 1 120mm exhaust back, 1 140mm CPU (Scythe Shuriken) |
23 Sep 2010
|
#4 | | |
Oh sorry - I thought it was a link for another process of Clean Boot.
Well, I will perform the troubleshooting in the link as soon as I get home.
Thank you so far. | My System Specs | | System Manufacturer/Model Number Homebuild OS Windows 7 Ultimate 32bit CPU Intel Core 2 duo E8400 3.0 GHz Motherboard Asus P5K Memory 2GB Corsair PC2-6400 667MHz (2 1GB sticks) Graphics Card ATI Radeon 4650 HD (Passive Cooled) Sound Card E-MU 0404 USB Monitor(s) Displays Samsung SyncMaster 2233BW Keyboard Lenovo standard Mouse Logitech Lazer (Small USB Bluetooth) PSU LC Power 6420 v1.3 420 Watt Cooling 1 120mm exhaust back, 1 140mm CPU (Scythe Shuriken) |
23 Sep 2010
|
#5 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
The fact that it works in safe mode, would indicate not hardware. Try the clean boot, that will tell us a lot. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
23 Sep 2010
|
#6 | | MS Windows 7 Ultimate SP1 64-bit Austin, Texas |
A quick check for a possible suspect: Disable 100% all of your anti-virus, anti-spyware, super duper firewall.
Now how are things running? | My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
23 Sep 2010
|
#7 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
The clean boot will give the results if it is Anti Virus | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
23 Sep 2010
|
#8 | | MS Windows 7 Ultimate SP1 64-bit Austin, Texas |
Actually, not against all av type of software. Sometime perform a "clean" boot and then run Autoruns and you will be surprised at what is still running.
I do agree 100% that trying a clean boot would be my second choice, that is right behind simply disabling the av type of software. My experience that AV type software is responsible for many, many slow downs. My third choice if the first two fail, is then to have him run malware bytes and if problem still persists to have him investigate a couple of the areas revealed by autoruns. | My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
23 Sep 2010
|
#9 | | |
And hello to Karlsnooks too..
Well, my AV is currently MSE and I really do not suspect that because I had these problems before it was installed.
I will do the clean boot, and from there run Autoruns and then I post what I see.
Give me a couple of hours, as I am still not home yet. | My System Specs | | System Manufacturer/Model Number Homebuild OS Windows 7 Ultimate 32bit CPU Intel Core 2 duo E8400 3.0 GHz Motherboard Asus P5K Memory 2GB Corsair PC2-6400 667MHz (2 1GB sticks) Graphics Card ATI Radeon 4650 HD (Passive Cooled) Sound Card E-MU 0404 USB Monitor(s) Displays Samsung SyncMaster 2233BW Keyboard Lenovo standard Mouse Logitech Lazer (Small USB Bluetooth) PSU LC Power 6420 v1.3 420 Watt Cooling 1 120mm exhaust back, 1 140mm CPU (Scythe Shuriken) |
23 Sep 2010
|
#10 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
That clean boot has solved many similar problems. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 Hangs/Freezes when using Add/Remove Programs problems? All times are GMT -5. The time now is 08:44 PM. | |