Random Freeze, Crash, BSOD


  1. StopHammerTime
    Posts : 3
    Windows 7 64x
       New #1

    Random Freeze, Crash, BSOD


    Hi all.

    I've been having random BSOD's for some days now with my Windows 7 64-bit.

    Age of system (hardware): 1 year 9 months
    Age of OS installation : Fresh Reinstall
    Original installed OS on the system : Linux

    My pc:
    Motherboard Name MSI P43 Neo (MS-7519)
    CPU Type QuadCore Intel Core 2 Quad Q9400, 2666 MHz (8 x 333)
    ATI Radeon 4900 display card
    4gb ram, not sure which model/manufacturer.

    Thanks for the help.
    Last edited by StopHammerTime; 22 Sep 2010 at 16:21.
      My Computer
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  3. cybercore
    Posts : 670
    Windows 7 x64
       New #2

    3 of your .dmp's point to BUGCHECK_STR: 0x124_GenuineIntel
    FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

    Please read this perfect summary of STOP 0x124:

    Stop 0x124 - what it means and what to try


    dumpty.dmp
    Pool_Corruption ( nt!ExDeferredFreePool+a56 )
    BAD_POOL_HEADER (19)
    FAILURE_BUCKET_ID: X64_0x19_3_nt!ExDeferredFreePool+a56


    092210-17503-01.dmp, 092110-35053-01.dmp, 091610-16770-01.dmp
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred
    BUGCHECK_STR: 0x124_GenuineIntel
    FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV


    092010-11840-01.dmp
    IRQL_NOT_LESS_OR_EQUAL (a)
    PROCESS_NAME: war3.exe
    FAILURE_BUCKET_ID: X64_0xA_nt!KiFindReadyThread+44


    091710-11403-01.dmp
    IRQL_NOT_LESS_OR_EQUAL (a)
    FAILURE_BUCKET_ID: X64_0xA_nt!KiProcessExpiredTimerList+103


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [F:\a\Minidump\091610-16770-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a59000 PsLoadedModuleList = 0xfffff800`02c96e50
System Uptime: 0 days 0:00:07.583
Loading Kernel Symbols
................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004f3d8f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004f3d8f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`031b66f0 fffff800`02d13a89 : fffffa80`04f3d8d0 fffffa80`03cfcb60 00000000`0000000b 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`031b6c10 fffff800`02bf5667 : fffffa80`04f3d8d0 fffff800`02c6e5f8 fffffa80`03cfcb60 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`031b6c40 fffff800`02b5dc45 : fffff800`02cd0360 fffffa80`04c8f838 fffffa80`04c8f830 fffffa80`03cfcb60 : nt!WheapProcessWorkQueueItem+0x57
fffff880`031b6c80 fffff800`02ad6961 : fffff880`010b2e00 fffff800`02b5dc20 fffffa80`03cfcb60 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`031b6cb0 fffff800`02d6dc06 : 00000000`00000000 fffffa80`03cfcb60 00000000`00000080 fffffa80`03c6a890 : nt!ExpWorkerThread+0x111
fffff880`031b6d40 fffff800`02aa7c26 : fffff880`02f63180 fffffa80`03cfcb60 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031b6d80 00000000`00000000 : fffff880`031b7000 fffff880`031b1000 fffff880`037ac1c0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------


start             end                 module name
fffff800`00bc5000 fffff800`00bcf000   kdcom    kdcom.dll    Tue Jul 14 04:31:07 2009 (4A5BDFDB)
fffff800`02a10000 fffff800`02a59000   hal      hal.dll      Tue Jul 14 04:27:36 2009 (4A5BDF08)
fffff800`02a59000 fffff800`03035000   nt       ntkrnlmp.exe Sat Jun 19 07:16:41 2010 (4C1C44A9)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Tue Jul 14 02:20:33 2009 (4A5BC141)
fffff880`00c5c000 fffff880`00c6c000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 02:19:48 2009 (4A5BC114)
fffff880`00c6c000 fffff880`00c86000   mountmgr mountmgr.sys Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`00c86000 fffff880`00c8f000   atapi    atapi.sys    Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`00c9b000 fffff880`00cdf000   mcupdate mcupdate.dll Tue Jul 14 04:29:10 2009 (4A5BDF66)
fffff880`00cdf000 fffff880`00cf3000   PSHED    PSHED.dll    Tue Jul 14 04:32:23 2009 (4A5BE027)
fffff880`00cf3000 fffff880`00d51000   CLFS     CLFS.SYS     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`00d51000 fffff880`00da8000   ACPI     ACPI.sys     Tue Jul 14 02:19:34 2009 (4A5BC106)
fffff880`00da8000 fffff880`00dd2000   ataport  ataport.SYS  Tue Jul 14 02:19:52 2009 (4A5BC118)
fffff880`00dd2000 fffff880`00ddd000   amdxata  amdxata.sys  Tue May 19 20:56:59 2009 (4A12F2EB)
fffff880`00e00000 fffff880`00e0d000   vdrvroot vdrvroot.sys Tue Jul 14 03:01:31 2009 (4A5BCADB)
fffff880`00e0d000 fffff880`00e22000   partmgr  partmgr.sys  Tue Jul 14 02:19:58 2009 (4A5BC11E)
fffff880`00e22000 fffff880`00e37000   volmgr   volmgr.sys   Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`00e37000 fffff880`00e3e000   pciide   pciide.sys   Tue Jul 14 02:19:49 2009 (4A5BC115)
fffff880`00e42000 fffff880`00f02000   CI       CI.dll       Tue Jul 14 04:32:13 2009 (4A5BE01D)
fffff880`00f02000 fffff880`00fa6000   Wdf01000 Wdf01000.sys Tue Jul 14 02:22:07 2009 (4A5BC19F)
fffff880`00fa6000 fffff880`00fb5000   WDFLDR   WDFLDR.SYS   Tue Jul 14 02:19:54 2009 (4A5BC11A)
fffff880`00fb5000 fffff880`00fbe000   WMILIB   WMILIB.SYS   Tue Jul 14 02:19:51 2009 (4A5BC117)
fffff880`00fbe000 fffff880`00fc8000   msisadrv msisadrv.sys Tue Jul 14 02:19:26 2009 (4A5BC0FE)
fffff880`00fc8000 fffff880`00ffb000   pci      pci.sys      Tue Jul 14 02:19:51 2009 (4A5BC117)
fffff880`01000000 fffff880`0103a000   rdyboost rdyboost.sys Tue Jul 14 02:34:34 2009 (4A5BC48A)
fffff880`0103a000 fffff880`01074000   fvevol   fvevol.sys   Sat Sep 26 05:34:26 2009 (4ABD7DB2)
fffff880`01082000 fffff880`010ce000   fltmgr   fltmgr.sys   Tue Jul 14 02:19:59 2009 (4A5BC11F)
fffff880`010ce000 fffff880`010e2000   fileinfo fileinfo.sys Tue Jul 14 02:34:25 2009 (4A5BC481)
fffff880`010e2000 fffff880`01140000   msrpc    msrpc.sys    Tue Jul 14 02:21:32 2009 (4A5BC17C)
fffff880`01140000 fffff880`011b3000   cng      cng.sys      Tue Jul 14 02:49:40 2009 (4A5BC814)
fffff880`011b3000 fffff880`011ff000   volsnap  volsnap.sys  Tue Jul 14 02:20:08 2009 (4A5BC128)
fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Tue Jul 14 02:20:54 2009 (4A5BC156)
fffff880`0121a000 fffff880`0122b000   pcw      pcw.sys      Tue Jul 14 02:19:27 2009 (4A5BC0FF)
fffff880`0122b000 fffff880`01235000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 02:19:45 2009 (4A5BC111)
fffff880`01235000 fffff880`0124b000   disk     disk.sys     Tue Jul 14 02:19:57 2009 (4A5BC11D)
fffff880`01253000 fffff880`013f6000   Ntfs     Ntfs.sys     Tue Jul 14 02:20:47 2009 (4A5BC14F)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Tue Jul 14 02:21:46 2009 (4A5BC18A)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 08:03:32 2009 (4B21E0B4)
fffff880`0148b000 fffff880`01493000   spldr    spldr.sys    Mon May 11 19:56:27 2009 (4A0858BB)
fffff880`01493000 fffff880`014a5000   mup      mup.sys      Tue Jul 14 02:23:45 2009 (4A5BC201)
fffff880`014a5000 fffff880`014ae000   hwpolicy hwpolicy.sys Tue Jul 14 02:19:22 2009 (4A5BC0FA)
fffff880`014b4000 fffff880`015a6000   ndis     ndis.sys     Tue Jul 14 02:21:40 2009 (4A5BC184)
fffff880`015a6000 fffff880`015f0000   fwpkclnt fwpkclnt.sys Tue Jul 14 02:21:08 2009 (4A5BC164)
fffff880`015f0000 fffff880`01600000   vmstorfl vmstorfl.sys Tue Jul 14 02:42:54 2009 (4A5BC67E)
fffff880`01601000 fffff880`017fe000   tcpip    tcpip.sys    Mon Jun 14 06:39:04 2010 (4C15A458)
fffff880`01873000 fffff880`018a3000   CLASSPNP CLASSPNP.SYS Tue Jul 14 02:19:58 2009 (4A5BC11E)
fffff880`018a3000 fffff880`018b1000   crashdmp crashdmp.sys Tue Jul 14 03:01:01 2009 (4A5BCABD)
fffff880`018b1000 fffff880`018bd000   dump_ataport dump_ataport.sys Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`018bd000 fffff880`018c6000   dump_atapi dump_atapi.sys Tue Jul 14 02:19:47 2009 (4A5BC113)
fffff880`018c6000 fffff880`018d9000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 02:21:51 2009 (4A5BC18F)
Mini Kernel Dump does not contain unloaded driver list
      My Computer
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  4. StopHammerTime
    Posts : 3
    Windows 7 64x
    Thread Starter
       New #3

    Thx for the reply. So the problem is in the processor?

    EDIT: Gonna format/reinstall windows on my pc.

    EDIT 2: Still same problem...
    Last edited by StopHammerTime; 22 Sep 2010 at 17:57.
      My Computer
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  6. cybercore
    Posts : 670
    Windows 7 x64
       New #4

    StopHammerTime said:
    Thx for the reply. So the problem is in the processor?

    EDIT: Gonna format/reinstall windows on my pc.

    EDIT 2: Still same problem...

    With your current crash dumps, all I can do is quote this post:

    Stop 0x124 - what it means and what to try

    Follow it step by step, when you collect 4-5 new dumps attach them here.
      My Computer
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  7. StopHammerTime
    Posts : 3
    Windows 7 64x
    Thread Starter
       New #5

    Thanks, no need anymore. Gonna get new pc parts through warranty.
      My Computer
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