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Windows 7: BlueScreen

23 Sep 2010   #1

Windows 7 Home Premium 64bit
 
 
BlueScreen

Haii

I am having a problem with my just new bought laptop. It keeps crashing (1-3) tiems a day.

I have no idea why. Just recive the message:


Problemsignatur:
Navn på problemhændelse: BlueScreen
OS-version: 6.1.7600.2.0.0.768.3
Landestandard-id: 1030

Flere oplysninger om problemet:
BCCode: d1
BCP1: FFFFFA800A072000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88002A4BE6A
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Filer, der hjælper med til at beskrive problemet:
C:\Windows\Minidump\092310-33165-01.dmp
C:\Users\Henrik Juel\AppData\Local\Temp\WER-114941-0.sysdata.xml

Læs erklæringen om beskyttelse af personlige oplysninger online:
Windows 7 Privacy Statement - Microsoft Windows

Hvis onlineerklæringen om beskyttelse af personlige oplysninger ikke er tilgængelig, kan du læse den erklæring om beskyttelse af personlige oplysninger, som er offline:
C:\Windows\system32\da-DK\erofflps.txt

My System SpecsSystem Spec
.

23 Sep 2010   #2
Microsoft MVP

 
 

Looks like network drivers or hardware to me although there are several other issues that can be causing this.

First, please uninstall the ZoneAlarm software on the system. Then use this free tool (direct download link) to clean any remnants off of your system: http://download.zonealarm.com/bin/fr...cpes_clean.exe

You also have an error in dne64x.sys - this is most likely a driver for some sort of VPN client (see this link: Windows 7 BSOD Help - dumps attached ) If you don't know what it belongs to, please search for the file and check it's Properties to see if that helps. I will try and check a new Sony laptop at work tomorrow myself.

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
Quote:
How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers (You can look them up here: http://<a href="http://www.carrona.o... Reference</a> ).
Please pay particular attention to any dated 2008 or earlier:
Code:

SFEP.sys     Fri Aug 03 01:35:53 2007 (46B2BEB9) -    Sony Firmware Extension Parser driver - http://www.carrona.org/dvrref.html#SFEP.sys
dne64x.sys   Mon Nov 10 20:01:24 2008 (4918D964) - Unknown at this point
regi.sys     Mon Apr 16 11:19:10 2007 (462393EE) - InterVideo regi.sys driver - http://www.carrona.org/dvrref.html#regi.sys
Finally, please:
- download a fresh copy of the wireless drivers for the system from the Sony website
- uninstall the current wireless drivers from the system
- install the fresh copy of the wireless drivers
- monitor for further BSOD's

If the BSOD's continue, I'd suggest returning the laptop for repair under the warranty.

BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Sep 23 03:47:08.357 2010 (UTC - 4:00)
System Uptime: 0 days 1:29:22.918
BugCheck D1, {fffffa800a072000, 2, 0, fffff88002a4be6a}
Probably caused by : tcpip.sys ( tcpip!Ipv6AddressType+3a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
Bugcheck code 000000D1
Arguments fffffa80`0a072000 00000000`00000002 00000000`00000000 fffff880`02a4be6a
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Sep 19 12:27:51.093 2010 (UTC - 4:00)
System Uptime: 0 days 5:58:05.654
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
Bugcheck code 0000007F
Arguments 00000000`00000008 00000000`80050031 00000000`000006f8 fffff800`03099ec0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 17 02:23:34.445 2010 (UTC - 4:00)
System Uptime: 0 days 0:15:26.005
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
Probably caused by : vsdatant.sys ( vsdatant+11264 )
BUGCHECK_STR:  0xc4_91
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  vsmon.exe
Bugcheck code 000000C4
Arguments 00000000`00000091 00000000`00000002 fffffa80`0868b5d0 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Sep 14 04:49:15.918 2010 (UTC - 4:00)
System Uptime: 0 days 0:02:51.088
BugCheck D1, {1c, 2, 1, fffff88004f808e8}
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+ff8e8 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
Bugcheck code 000000D1
Arguments 00000000`0000001c 00000000`00000002 00000000`00000001 fffff880`04f808e8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Sep 10 04:40:05.700 2010 (UTC - 4:00)
System Uptime: 0 days 2:26:51.871
BugCheck D1, {10, 2, 0, fffff88001706aa4}
*** WARNING: Unable to verify timestamp for dne64x.sys
*** ERROR: Module load completed but symbols could not be loaded for dne64x.sys
Probably caused by : dne64x.sys ( dne64x+d91f )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  svchost.exe
Bugcheck code 000000D1
Arguments 00000000`00000010 00000000`00000002 00000000`00000000 fffff880`01706aa4
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  
My System SpecsSystem Spec
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 BlueScreen





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