BSOD help needed on win 7 64 bit

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  1. Posts : 10
    Win 7 home premium 64bit
    Thread Starter
       #11

    wish said:
    geoff101 said:
    Anyone able to offer any suggestions on this one?
    Thanks
    In addition, you must update the drivers that reventon mentioned before.
    https://www.sevenforums.com/976158-post3.html

    I did the following last time following the above advice:

    Samsung driver Dr printer - removed
    Webcam driver - updated
    Spyder 3 driver - no later version available and I need this hardware for monitor calibration - photography work
    PowerIso - uninstalled
    Coretemp - updated

    Avast - removed

    Of course if you are saying it apears these are still present then maybe I haven't uninstalled them properly - in which case please advise which still remain

    Otherwise I'll carry out the hardware tests as suggested in post above and report back in a couple of days.

    Thanks for your help all.
      My Computer


  2. Posts : 712
    Windows 7 x64, Windows XP SP3, Fedora
       #12

    geoff101 said:
    I did the following last time following the above advice:

    Samsung driver Dr printer - removed
    Webcam driver - updated
    Spyder 3 driver - no later version available and I need this hardware for monitor calibration - photography work
    PowerIso - uninstalled
    Coretemp - updated

    Avast - removed

    Of course if you are saying it apears these are still present then maybe I haven't uninstalled them properly - in which case please advise which still remain

    Otherwise I'll carry out the hardware tests as suggested in post above and report back in a couple of days.

    Thanks for your help all.
    Well, a few of them show up, however that could be because you hadn't updated them by the time of the BSOD. Avast is definitely gone.

    I am more interested to see if they turn up in your next BSOD dump, and also what the hardware tests show up.
      My Computer


  3. Posts : 10
    Win 7 home premium 64bit
    Thread Starter
       #13

    ok - I've just entered an even bigger world of pain....

    ran the memtest overnight. No errors reported.

    Rebooted machine, windows started, got the screen where the users are displayed and you click on who to logon. At this point the computer was still operating, disc still loading etc, however the pointed was frozen in the middle of the screen so I could clck on my user icon to login to the desktop. The light on the mouse was also not on nor were the lights on the keyoard although both and lit momentariliy as the machine booted into windows.

    Tried many restarts, also safe mode - all the same.

    Unplugged all usb connections apart from mouse and keyboard still same Also tried different mouse.

    Booted from win 7 dic and tried repair. No difference. Decided to do system restore to earlier point - got error message "the instruction at 0xfa6bca53 referenced memor at 0x03acde8. The memory could not be read."

    Same all all restore points.

    Am fearing I'll have to do a format and fresh install. Anything else I can try first? Also concerned that as I don't know if the original BSODs were software or hardware I could go through the massive job of a ful reinstall and still have the original probs.

    PLEASE HELP..!

    Cheers
      My Computer


  4. Posts : 10
    Win 7 home premium 64bit
    Thread Starter
       #14

    ok - having thought I tried all restore points I found one I hadn't which amazingly worked!

    I'm no back in althour what caused the prob in the first place is a mystery.

    Also I don;t know if all the non-woking restore points are linked to the original bsods or not.......

    So - memtest ran all night without error. I'll try the oher tests suggested now and report back.

    Any other thoughts in the menatime will be welcome.

    Thnaks for help - so far
      My Computer


  5. Posts : 10
    Win 7 home premium 64bit
    Thread Starter
       #15

    Have run graphics test - temp maxed at 59 C and remained stable.

    Prime95 run through night - cpu maxed around 75 C no probs.

    The comp has now been crash free - this is without peripherals connected. I'm therefore beginnin to wonder if it's a prob with either the Wacom Intuos graphics tablet or the spyder 3 colorimeter.

    The date of the spyder driver (2007) was pointed out as very old. There does not appear to be a later one though. I'm contacting the company to seek advice.

    Am intending running comp for a bit more without these then reintroducing to see if they make it start crashing again.

    Any thoughts?
      My Computer


  6. Posts : 712
    Windows 7 x64, Windows XP SP3, Fedora
       #16

    That plan sounds good to me. It is really the only way to tell if those devices are at fault or not.

    I take it you are a graphic design pro? If so - the makers of Spyder 3 (or your tablet for that matter) will do their best to help you if they know what is good for their business because:
    a) You are their target market
    b) I am sure you know many other graphic designers who will be interested to hear how their software failure disrupted your design work. :)
      My Computer


 
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