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Windows 7: BSOD this while trying to copy files over a network. DMP file attached


24 Sep 2010   #1
derk

Windows7
 
 
BSOD this while trying to copy files over a network. DMP file attached

Could someone analyze this dmp file and let me know what is causing this issue? Thank you.


My System SpecsSystem Spec
.

24 Sep 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,

Code:
 Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_092410-25693-01[1].zip\092410-25693-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c1a000 PsLoadedModuleList = 0xfffff800`02e57e50
Debug session time: Fri Sep 24 09:26:00.528 2010 (GMT-4)
System Uptime: 0 days 16:49:26.448
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000047, fffff80002cb9034, fffff88008a56670, fffff88008a56710}
Unable to load image \SystemRoot\System32\gdihook5.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for gdihook5.dll
*** ERROR: Module load completed but symbols could not be loaded for gdihook5.dll
Probably caused by : gdihook5.dll ( gdihook5_fffff96000bb0000+34f2 )
Followup: MachineOwner
---------
4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000047, The exception code that was not handled
Arg2: fffff80002cb9034, The address that the exception occurred at
Arg3: fffff88008a56670, Exception Record Address
Arg4: fffff88008a56710, Context Record Address
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000047 - An attempt was made to release a semaphore such that its maximum count would have been exceeded.
FAULTING_IP: 
nt!RtlRaiseStatus+18
fffff800`02cb9034 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h]
EXCEPTION_RECORD:  fffff88008a56670 -- (.exr 0xfffff88008a56670)
ExceptionAddress: fffff80002cb9034 (nt!RtlRaiseStatus+0x0000000000000018)
   ExceptionCode: c0000047
  ExceptionFlags: 00000001
NumberParameters: 0
CONTEXT:  fffff88008a56710 -- (.cxr 0xfffff88008a56710)
rax=0000000000000000 rbx=00000000c0000047 rcx=fffff88008a56710
rdx=0000000000000000 rsi=fffffa80084fb060 rdi=0000000000000001
rip=fffff80002cb9034 rsp=fffff88008a56650 rbp=0000000000000080
 r8=0000000000000000  r9=0000000000000801 r10=0000000000000000
r11=000000000000028a r12=0000000000000001 r13=fffff880009b2180
r14=0000000000000000 r15=fffff880030fe040
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000286
nt!RtlRaiseStatus+0x18:
fffff800`02cb9034 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h] ss:0018:fffff880`08a56808=fffff80002cb9034
Resetting default scope
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x7E
PROCESS_NAME:  client32.exe
CURRENT_IRQL:  0
ERROR_CODE: (NTSTATUS) 0xc0000047 - An attempt was made to release a semaphore such that its maximum count would have been exceeded.
LAST_CONTROL_TRANSFER:  from fffff80002ce5112 to fffff80002cb9034
STACK_TEXT:  
fffff880`08a56650 fffff800`02ce5112 : fffffa80`00000000 fffffa80`073bb760 00000000`00000000 00000000`00000000 : nt!RtlRaiseStatus+0x18
fffff880`08a56bf0 fffff960`00bb34f2 : fffff900`c06d7d00 00000000`00000000 00000000`00686744 fffffa80`00000201 : nt! ?? ::FNODOBFM::`string'+0xf5fc
fffff880`08a56c70 fffff900`c06d7d00 : 00000000`00000000 00000000`00686744 fffffa80`00000201 fffff880`08a56cf0 : gdihook5_fffff96000bb0000+0x34f2
fffff880`08a56c78 00000000`00000000 : 00000000`00686744 fffffa80`00000201 fffff880`08a56cf0 fffffa80`0741a274 : 0xfffff900`c06d7d00
 
FOLLOWUP_IP: 
gdihook5_fffff96000bb0000+34f2
fffff960`00bb34f2 ??              ???
SYMBOL_STACK_INDEX:  2
SYMBOL_NAME:  gdihook5_fffff96000bb0000+34f2
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: gdihook5_fffff96000bb0000
IMAGE_NAME:  gdihook5.dll
DEBUG_FLR_IMAGE_TIMESTAMP:  4a24f184
STACK_COMMAND:  .cxr 0xfffff88008a56710 ; kb
FAILURE_BUCKET_ID:  X64_0x7E_gdihook5_fffff96000bb0000+34f2
BUCKET_ID:  X64_0x7E_gdihook5_fffff96000bb0000+34f2
Followup: MachineOwner
---------
4: kd> lmtsmn
start             end                 module name
fffff880`03e97000 fffff880`03ed5000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f0b000 fffff880`00f62000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`03ee2000 fffff880`03f6c000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04c42000 fffff880`04c58000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`01081000 fffff880`0108c000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`0428b000 fffff880`04293000   ASACPI   ASACPI.sys   Sun Mar 27 22:30:36 2005 (42476C4C)
fffff880`09de8000 fffff880`09df3000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00e2a000 fffff880`00e33000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01057000 fffff880`01081000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff960`00950000 fffff960`009b1000   ATMFD    ATMFD.DLL    Thu May 27 00:11:31 2010 (4BFDF0F3)
fffff880`00fd3000 fffff880`00fdf000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`019bc000 fffff880`019c3000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`04000000 fffff880`04011000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`04995000 fffff880`049b3000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00740000 fffff960`00767000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`018e9000 fffff880`01913000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01883000 fffff880`018b3000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d36000 fffff880`00d94000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff960`00c60000 fffff960`00c79000   clhook4  clhook4.dll  Tue Jun 02 05:31:50 2009 (4A24F186)
fffff880`0114a000 fffff880`011bd000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00fca000 fffff880`00fd3000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`04c1e000 fffff880`04c2e000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0769d000 fffff880`076ab000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04152000 fffff880`041d5000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`041d5000 fffff880`041f3000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`04143000 fffff880`04152000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0186d000 fffff880`01883000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`07669000 fffff880`0768b000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`076b7000 fffff880`076c0000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`076ab000 fffff880`076b7000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`076c0000 fffff880`076d3000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`07691000 fffff880`0769d000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04293000 fffff880`04387000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04387000 fffff880`043cd000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`040a8000 fffff880`0411e000   eeCtrl64 eeCtrl64.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`09c5a000 fffff880`09c7a000   ENG64    ENG64.SYS    Thu Jul 01 14:11:13 2010 (4C2CDA41)
fffff880`0411e000 fffff880`04143000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`02c09000 fffff880`02dc3000   EX64     EX64.SYS     Thu Jul 01 14:19:15 2010 (4C2CDC23)
fffff880`010d8000 fffff880`010ec000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0108c000 fffff880`010d8000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01211000 fffff880`0121b000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01833000 fffff880`0186d000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0148b000 fffff880`014d5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`04c2e000 fffff880`04c42000   gdihook5 gdihook5.sys Tue Jun 02 05:31:48 2009 (4A24F184)
fffff960`00bb0000 fffff960`00bca000   gdihook5_fffff96000bb0000 gdihook5.dll Tue Jun 02 05:31:48 2009 (4A24F184)
fffff800`031f6000 fffff800`0323f000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04267000 fffff880`0428b000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`07705000 fffff880`07710000   HidBatt  HidBatt.sys  Mon Jul 13 19:31:06 2009 (4A5BC3BA)
fffff880`076e1000 fffff880`076fa000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`076fa000 fffff880`07702080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`076d3000 fffff880`076e1000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`04600000 fffff880`046c8000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`015f5000 fffff880`015fe000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`043da000 fffff880`043f8000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04037000 fffff880`0404d000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`03fef000 fffff880`03ffe000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00bb9000 fffff800`00bc3000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04d4f000 fffff880`04d92000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`013df000 fffff880`013f9000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01460000 fffff880`0148b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`0768b000 fffff880`07690200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`04968000 fffff880`0497d000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04924000 fffff880`04947000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cde000 fffff880`00d22000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`0772b000 fffff880`07739000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04d18000 fffff880`04d27000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`07710000 fffff880`0771d000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00e10000 fffff880`00e2a000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`049b3000 fffff880`049cb000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`049cb000 fffff880`049f8000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`07763000 fffff880`077b1000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`077b1000 fffff880`077d4000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`0121b000 fffff880`01226000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f6b000 fffff880`00f75000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`010ec000 fffff880`0114a000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03e8c000 fffff880`03e97000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`015e3000 fffff880`015f5000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014f1000 fffff880`015e3000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04c7c000 fffff880`04c88000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`04c88000 fffff880`04cb7000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04c00000 fffff880`04c15000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03fe0000 fffff880`03fef000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03f6c000 fffff880`03fb1000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01400000 fffff880`01460000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`01226000 fffff880`01237000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03e80000 fffff880`03e8c000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff880`061f2000 fffff880`061fe000   nskbfltr nskbfltr.sys Fri Jul 06 08:07:34 2007 (468E3086)
fffff800`02c1a000 fffff800`031f6000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0123c000 fffff880`013df000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02c00000 fffff880`02c09000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`061f0000 fffff880`061f1180   nvBridge nvBridge.kmd Thu Sep 02 00:27:39 2010 (4C7F27BB)
fffff880`05605000 fffff880`061ef500   nvlddmkm nvlddmkm.sys Thu Sep 02 00:31:44 2010 (4C7F28B0)
fffff880`03fba000 fffff880`03fe0000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00fb5000 fffff880`00fca000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f75000 fffff880`00fa8000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00ff4000 fffff880`00ffb000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00e00000 fffff880`00e10000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`019c3000 fffff880`019cc000   pcisys   pcisys.sys   Tue Jun 02 05:31:48 2009 (4A24F184)
fffff880`01200000 fffff880`01211000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0920e000 fffff880`092b4000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`0771d000 fffff880`0772b000   point64k point64k.sys Tue Nov 03 21:55:38 2009 (4AF0ED2A)
fffff880`0762c000 fffff880`07669000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00d22000 fffff880`00d36000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04c58000 fffff880`04c7c000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04cb7000 fffff880`04cd2000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`04cd2000 fffff880`04cf3000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04cf3000 fffff880`04d0d000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03e2f000 fffff880`03e80000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`04d0d000 fffff880`04d18000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`01810000 fffff880`01819000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`09cf7000 fffff880`09d25000   rdpdr    rdpdr.sys    Mon Jul 13 20:18:02 2009 (4A5BCEBA)
fffff880`01819000 fffff880`01822000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01822000 fffff880`0182b000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`09d3f000 fffff880`09d77000   RDPWD    RDPWD.SYS    Mon Jul 13 20:16:47 2009 (4A5BCE6F)
fffff880`011bd000 fffff880`011f7000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0497d000 fffff880`04995000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0404d000 fffff880`0409e000   Rt64win7 Rt64win7.sys Tue Jan 12 01:37:27 2010 (4B4C18A7)
fffff880`07403000 fffff880`0762bf80   RTKVHD64 RTKVHD64.sys Mon Feb 22 04:26:08 2010 (4B824DB0)
fffff880`092b4000 fffff880`092bf000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`077d4000 fffff880`077fa000   Sentinel64 Sentinel64.sys Mon Jun 02 02:14:55 2008 (48438FDF)
fffff880`07739000 fffff880`07745b80   SNTUSB64 SNTUSB64.SYS Wed Aug 05 23:09:04 2009 (4A7A4950)
fffff880`014e5000 fffff880`014ed000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`01913000 fffff880`01988000   SRTSP64  SRTSP64.SYS  Thu Mar 04 22:21:57 2010 (4B9078D5)
fffff880`019a8000 fffff880`019bc000   SRTSPX64 SRTSPX64.SYS Thu Mar 04 22:22:14 2010 (4B9078E6)
fffff880`09366000 fffff880`093fc000   srv      srv.sys      Mon Jun 21 23:21:11 2010 (4C202C27)
fffff880`092fe000 fffff880`09366000   srv2     srv2.sys     Mon Jun 21 23:20:47 2010 (4C202C0F)
fffff880`092bf000 fffff880`092ec000   srvnet   srvnet.sys   Mon Jun 21 23:20:32 2010 (4C202C00)
fffff880`048ef000 fffff880`048ffd00   STREAM   STREAM.SYS   Mon Jul 13 20:06:18 2009 (4A5BCBFA)
fffff880`04d4d000 fffff880`04d4e480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`02dc5000 fffff880`02dfb000   SYMEVENT64x86 SYMEVENT64x86.SYS Wed Jun 24 16:19:12 2009 (4A428A40)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`092ec000 fffff880`092fe000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`00df0000 fffff880`00dfd000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`09d25000 fffff880`09d30000   tdtcp    tdtcp.sys    Mon Jul 13 20:16:32 2009 (4A5BCE60)
fffff880`00e33000 fffff880`00e51000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`04d27000 fffff880`04d4d000   teefer2  teefer2.sys  Mon Dec 28 14:42:21 2009 (4B390A1D)
fffff880`03e1b000 fffff880`03e2f000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`005a0000 fffff960`005aa000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`09d30000 fffff880`09d3f000   tssecsrv tssecsrv.sys Mon Jul 13 20:16:41 2009 (4A5BCE69)
fffff880`04011000 fffff880`04037000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`04d92000 fffff880`04da4000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`04909000 fffff880`04923c00   usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`07746000 fffff880`07763000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`07703000 fffff880`07704f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04256000 fffff880`04267000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04da4000 fffff880`04dfe000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04200000 fffff880`04256000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`043cd000 fffff880`043da000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00fa8000 fffff880`00fb5000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`019cc000 fffff880`019da000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`019da000 fffff880`019ff000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`014d5000 fffff880`014e5000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00fdf000 fffff880`00ff4000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00d94000 fffff880`00df0000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01000000 fffff880`0104c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`046e0000 fffff880`048ef000   VX6000Xp VX6000Xp.sys Tue Oct 06 22:09:25 2009 (4ACBF855)
fffff880`04900000 fffff880`04908300   VX6KCamd VX6KCamd.sys Tue Oct 06 21:52:44 2009 (4ACBF46C)
fffff880`03e00000 fffff880`03e1b000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01800000 fffff880`01810000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e58000 fffff880`00efc000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00efc000 fffff880`00f0b000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03fb1000 fffff880`03fba000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00020000 fffff960`0032f000   win32k   win32k.sys   Sat Jun 19 00:31:59 2010 (4C1C483F)
fffff880`0409e000 fffff880`040a7000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f62000 fffff880`00f6b000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00cc0000 fffff880`00cd3000   wpsdrvnt wpsdrvnt.sys Fri Apr 16 23:43:37 2010 (4BC92E69)
fffff880`09c00000 fffff880`09c3a000   WpsHelper WpsHelper.sys Tue Jun 01 17:38:19 2010 (4C057DCB)
fffff880`04947000 fffff880`04968000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
Unloaded modules:
fffff880`09c3a000 fffff880`09c5a000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02c09000 fffff880`02dc3000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01988000 fffff880`019a8000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02c0b000 fffff880`02dc5000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09cbd000 fffff880`09cf7000   WpsHelper.sy
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`09d77000 fffff880`09de8000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`018b3000 fffff880`018c1000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`018c1000 fffff880`018cd000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`018cd000 fffff880`018d6000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`018d6000 fffff880`018e9000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Probable cause Net Support Manager driver
gdihook5.dll

Suggested Solution
Uninstall Net Support Manager or update driver shown above. For test purposes it will be better to uninstall Support Manager.
If overclocking restore normal settings

SFC /scannow
System Files - SFC Command
Scan with your Anti Virus




How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/

After performing all of the above, post back with any new BSOD reports, or indicate that the attempted repairs were successful.
If any links do not work, if clicked, please copy and paste to browser address bar.
Remember that several attempts may be required before we can solve your BSOD problem. These reports are not definitive but merely point the way to a solution.



My System SpecsSystem Spec
25 Sep 2010   #3
derk

Windows7
 
 

I upgraded to latest version of Netsupport.. this fixed the issue. Thanks for your help.
My System SpecsSystem Spec
.


25 Sep 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

YOur very welcome
My System SpecsSystem Spec
Reply

 BSOD this while trying to copy files over a network. DMP file attached




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