|24 Sep 2010||#1|
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Go easy on me please, I'm not all that tech savvy.
I was using my computer with no problems for a little while yesterday and then walked away for a while. When I came back I had no internet connection and my computer couldn't even see any other networks, which is weird because even if my modem isn't working, it will always see my neighbors' connections. Anyway, so then I left for a little while and when I came back to it, it had a black screen with a bunch of random letters filling up the screen. I don't know how long the screen was like that before I noticed it. So I immediately did a hard restart. When it restarted, it went to my normal desktop and after a couple of seconds and the screen looked like it just melted. It turned black with a bunch of blue dots all over the screen and the alert sound was playing constantly. So then I went into safe mode to try and restore to a previous version and that didn't help at all. And after a while of messing with it I can't even get it to go into safe mode anymore. So I did an entire system restore (or tried to anyway), and it got most of the way through before it just stopped running. And that's where I am at this point.
I'm looking for any advice at all of what I should do. Wondering if this is a virus, and if so does it sound like I can just replace the hard drive and be done with it or could it be something worse? At this point, I'm not too worried about losing any data as I backed up my files not too long ago, but this is a relatively expensive computer with a lot of upgrades so I'd like to keep it. Thanks!
Last week I posted this:
Go easy on me please, I'm not all that tech savvy.So I've tried doing an entire system restore using recovery discs and it gets almost all the way through and then will stop and blue dots appear on the screen. Since then, I then tried using a Vista disc that I had lying around to see if that worked and it did to a point. I am now able to boot from the disc useing my computer that way but it's only temporary and will not fully install. So if I remove the disc, my computer won't work as all, or if the computer shuts down, it has to go through the Vista installation process again before I can use it. When it does this, anything I had been doing before the computer shut down gets erased (saved passwords, internet history, etc). So basically it's not good for anything but internet right now, and barely good for that. I've tried replacing the hard drive and that didn't work.
I posted this on another thread and my responses were basically that I am impatient by not letting the recover discs run all the way through, but ran it over night only to wake up to a bunch of dots all over the screen. I'm not a computer genius I can tell when something is not right.
Any ideas what this could be? Thanks in advance.
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